My experience with Chase in Chesterton, Indiana was extremely pleased. The employees are always…read morepleasant and recognizes customer as they enter the facility. I was very impressed with Emmy (Teller). She provided some of best customer service that I've received lately. She acknowledged both myself and my wife as we entered. She was warm and friendly. Her smile and demeanor was relaxing and put both of us at ease. She was obviously trained well and it shows. Great customer service is rare nowadays. Please make sure that you reward this exceptional employee for her hard work. Your company is blessed to have such a outstanding individual working for them. She goes above and beyond in her performance. She's a valuable asset.

This branch is a joke. Their private bankers turn over every few months, I've scheduled meetings…read moreand then arrive to find out the banker hasn't even shown up that day. I walked in to an empty lobby today with two people who work there chatting with each other. Asked if I can open an account and was told "no can do" - they are too slammed and everyone is booked due to call offs. This is not even a request that requires an appointment. Pretty sure the guy with whom I spoke was a manager, he turned me away and then proceeded to stand around doing nothing. Seriously, there is no one in the bank and you can't open an account for me? Going to elevate this to someone who might possibly care at JPM/Chase. Abysmal customer service.

The clerks and managers are always pleasant and helpful. had an issue crop up and they resolved it…read morewithin 10 minutes. I do not visit the branch very often, but they remember my name when I do.

This is a new branch location and everyone is very friendly - no sour attitudes. Tellers are…read morehelpful and efficient. PFCU offers a variety of financial products and the interest rates are competitive. To become a member you must meet specific qualifications and they also serve as a shared co-op branch for many nationwide federal credit unions.

During a time of crisis, I was turned down by Porter Bank! Not because of bad credit or any of the…read morenormal financial rating. Solely because they didn't want to help me with filing for PPP because I didn't have an account at their bank. They were listed on the SBA website but the refused to help my business out during a time of need.

The personal service that we received from First State Bank of Porter is so far above any bank in…read moreNorthwest Indiana, that you simply must give them a call. We have worked with 3 other banks to refinance our business and Porter Bank is the only one that understood our unique situation and worked to secure our future serving our guests. I only wish we would have found them sooner and saved the costs that you incur with application fees, appraisal fees :( at those other banks. Barbara and Efrain

I've been going to this bank for years and absolutely love it! Everyone is always extremely…read morefriendly and very helpful! I've had a few minor problems but they have always been resolved quickly. If you don't like people they also have online banking and a banking app for your smart phone! Oh and they have lollipops and coffee Yummy

I will start with a positive. Some of their staff are great. Hon (probably misspelt) is a regional…read more(I think) manager- was not bad to deal with. Trying to get the same answer out of multiple people was difficult, one person would tell us something was free, while the next person helping would tell us there would be a fee- just plain annoying. But when we had a problem with identity theft, the problems really showed. Glad we got our money back- so happy about that, but the fact that someone in Czechoslovakia could charge over $3800 before raising a flag... We have never been out of the country, barely leave Indiana(heck I don't even have a passport) and these yahoos were able to shop till they dropped!

They consistently offer great CD rates. My conversations with the staff are always enjoyable, and I…read morenever feel rushed. I appreciate doing business with this branch.

The tellers and bankers at this location are always a pleasure to deal with and get you on your way…read morein a timely manner.

I have had great experiances with the people who work in ths offic From Jane who answers my calls…read morero Renny who ia always there to help.

Renny's team is great! Everyone in the office is very personable and easy to talk to. They were…read moreable to save me a lot of money on my auto insurance every month by letting me know about all the discounts I qualify for. When they told me I could open up a State Farm bank account I looked into it and opened one a few days later. I've been a State Farm customer for years now, and I'm glad I made the switch to make Renny my agent!

This location is a small branch just behind the Family Express & near Red Robin. It has an inside…read morearea & a drive up. ATM at first window/lane. It doesn't get too busy at this location, so you get through pretty quick.