My experience with Chase in Chesterton, Indiana was extremely pleased. The employees are always…read morepleasant and recognizes customer as they enter the facility. I was very impressed with Emmy (Teller). She provided some of best customer service that I've received lately. She acknowledged both myself and my wife as we entered. She was warm and friendly. Her smile and demeanor was relaxing and put both of us at ease. She was obviously trained well and it shows. Great customer service is rare nowadays. Please make sure that you reward this exceptional employee for her hard work. Your company is blessed to have such a outstanding individual working for them. She goes above and beyond in her performance. She's a valuable asset.

I love this bank. Best customer service ever:))) very helpful with all my questions. Thank youread more

Wifi shallow area. Friendly staff, they solved my problem when i expected they couldn't help.read more

Very helpful and in my opinion the best local bank.read more

During a time of crisis, I was turned down by Porter Bank! Not because of bad credit or any of the…read morenormal financial rating. Solely because they didn't want to help me with filing for PPP because I didn't have an account at their bank. They were listed on the SBA website but the refused to help my business out during a time of need.

The personal service that we received from First State Bank of Porter is so far above any bank in…read moreNorthwest Indiana, that you simply must give them a call. We have worked with 3 other banks to refinance our business and Porter Bank is the only one that understood our unique situation and worked to secure our future serving our guests. I only wish we would have found them sooner and saved the costs that you incur with application fees, appraisal fees :( at those other banks. Barbara and Efrain

The people who work here are nice but this is not a modern or pleasant banking experience.read more

John Breckenridge is highly recommeded. He is an Assistant Vice President loan officer…read more Great for home refinancing and conventional loans. Peoples Bank does not do FHA loans yet. John treats my clients like family!

Great bank! Great service! They are very professional when speaking with them either on the phone…read moreor in person!

I came into the lobby solely to make a deposit. There were two employees working, and the line was…read morealready out the door when I arrived. I waited approximately 30 minutes, and during that time the line did not move at all. When we arrived, there were no cars in the drive-through. One employee finished helping a customer in the lobby, told the next customer "I'll be right with you," and then turned to assist the drive-through instead. She proceeded to help four cars and never returned to assist the customers who were waiting inside. I understand the need to balance lobby and drive-through service, but it was frustrating to see the lobby line completely stalled while drive-through customers were prioritized, especially after being told help would be right with us. I ended up leaving and not making the deposit. Not Sure I want to go back!!!

Great Customer Service! Whenever I pull up in the Drive Thru, or walk through the door, I am given…read morea very personal greeting. This type of customer service is very rare and missed in many businesses. I love the staff and service of Regional Federal Credit Union!