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    Centerton Square Shopping Center

    4.3 (3 reviews)

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    7 years ago

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    5 years ago

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    9 years ago

    This shopping center has everything you needed in it! Great big parking lot thats easy to navigate through!

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    T J Maxx

    T J Maxx

    3.6(14 reviews)
    0.2 mi
    $$

    I loved this store up until today's visit. Vivian has a disgusting attitude and is very…read moreunprofessional. I don't think I have ever had a Tjmaxx associate with ZERO customer service skills. I was having a great day today, ran in during my lunch break to pick up a few items and do some returns. Marlene who was next to Vivian's register was useless. She saw me next in line after her customer already left, but she didn't call me up next. She engaged in a conversation with Vivian, then turned away, to check something out behind her (completely ignoring the line!!!!!!!) The line was building up, Shawna even asked for assistance over the loudspeaker for other registers to open up. This unprofessional, careless behavior was apparent to the customers who were in line waiting to get called!! Finally Vivian's customer got done, and she proceeded to call me up after another conversation with Marlene. As I approached Vivian, I said "hi how are you?" to which I didn't get a response. I then explained to her I have 2 returns and a purchase. 1 of my items wasn't on the receipt so Vivian threw it back towards me on the counter, saying "I can't do this one, it's not on this receipt" I told her this is the only receipt I was given, it was all 1 purchase. Turns out the associate that was helping me last week when I was purchasing these items, never scanned it! But that is my fault somehow????? Shouldn't she be thankful I brought the item back, instead of just keeping it?? What is wrong with her?! After my returns were finally completed (because Shawna came over and helped fix the issue) because she needed help from everyone. Seems like she is incompetent to even do her job. Vivian then scanned my water bottle and another item that I purchased, she again threw it into my bag. Who throws things?? Was she never thought how to handle customers?? She is an adult who should know the basics of customer service. I had to check to make sure my bottle didn't have dents from the impact of how she threw it. This behavior was unnecessary and unprofessional. I am disgusted.

    I have been shopping at this location for over 10 years and my family and I spend a lot of money…read moreand time here. I may never come back again because of the most rude person I've ever come encounter with. Everyone that works there is normally so kind, but Sheetal couldn't have been meaner. I started off by saying "Hi how are you" and she was immediately rude, and told me that my receipts and emailed receipts wouldn't work because she was annoyed at how busy they were. I had just waited over 45 mins in line and I was in a better mood than she was! Sheetal will kill your business if she stays because I was a happy person going in and now I may never go back.

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    Centerton Square Shopping Center - shoppingcenters - Updated May 2026

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