I have been going to Raincross Medical Group for a few years now and I can't say enough good things…read moreabout Dr. Kimberly Belleza NP I've seen Dr. Belleza for a while now and she is simply the best!! Each time I go in there distressed, not feeling well... I come out of there feeling so much better. She is professional, excellent listener, really aims to understand her patients as people, kind, caring, knowledgeable, patient and never rushes the visits... She makes sure all of my concerns are addressed. I feel heard and seen... She is AMAZING! I've seen many Dr's. and it's very rare to have someone have all these great qualities like Dr. Belleza does. I highly, highly recommend her! The staff is friendly and respectful as well. Dr. Solis is amazing too, he is the male version of Dr. Kimberly Belleza in great qualities.

I i am fortunate enough to be able to have doctor Daniel Solis, and doctor Kimberly Belleza NP,…read moretake care of me. The office staff are very attentive while doing their follow-up to ensure that they have all the details they need to support the doctors and the nurse practitioners with whatever needs you might have as a patient. There is always on top of your care by using technology. They utilize email and messaging system to ensure that there's communication with both Dr. Solis and Kimberly Belleza NP at all times if there's a need to obtain an appointment in person or via Tele-med see the doctor or if there's a question that I might have, or if there's a treatment that i'm wondering.If I can get support with, I highly recommend this Raincross medical group and, doctor Daniel solis and, doctor Kimberly, belleza NP, they both are very supportive of your healthcare needs.

I can't ever get an appointment. Because every time I call their appointment system is "down"…read more So cancer will have to wait until their system goes back on. Ridiculous.

If I could give this place 0 stars I would. I had an incident last week and was told upper…read moremanagement would call back and I have not received a phone call yet. The doctors take a long time to see you due to poor time management on their end. I do not recommend this location.

I wouldn't give any stars! Rain cross urgent care USED to…read morebe the best. They have since then become the worst. I am post op of a hysterectomy and my incisions have become infected. I walked in at 847pm and the lady said they take their last patient at 845pm, they close at 9pm and I Need to go to the emergency room. I showed her my incisions and explained I was post op and she said no you have to go to the ER. I can't drive so I have to wait for my ride. I'm not going to the emergency room to wait 4 plus hours and spend a $250 copay, take up a bed or room that someone else NEEDS it, or catch something like MRSA!! So I have to wait for a ride to go to ANOTHER urgent care in the morning. I have seen them (before now) take walk in patients at 9pm. The Previous night my mom went in for a cat bite and they needed to give her a tetanus shot but they were out. They told her come back tomorrow. My mom called and they didn't receive any in their delivery. My mom asked if they could call it into Walgreens and they said they don't do that. Told her to go to another urgent care or emergency room OR wait until Monday. We all know how hard it is to get an appointment to our primary doctor, so urgent care is needed. But the back and forth and another copay on a fixed income for something they were supposed to have or give is ridiculous. So my mom went to Walgreens to get her shot. On the paperwork they printed they didn't even say cat bite on it. They have really gone to CRAP! We won't be going to rain cross anymore, even the pharmacy has took a turn for the worst.

Don't call yourself an urgent care center if you have ONE "provider"…read more They have more front lobby staff aimlessly wandering than medical staff. Just open a clinic lol and leave it at that. It's ridiculous to think they have so many ill people that they expect ONE person to see in a reasonable amount of time.

I wanted to say what a wonderful, caring, and professional experience we had at your Riverside…read moreCommunity Hospital. I am writing on behalf of my Mom, the patient (admitted)3/26-3/30/26), and myself. It was a very scary time for us. My Mom suffers from mild dementia, and luckily, she has not been hospitalized for years. The staff was so kind, professional, warm, and caring that, although it was still scary for her, she felt she was in good hands and felt safe. She met her soul mate in Marlette. That woman went above and beyond to make my mom feel special and cared for. They had a common interest in fashion, and Marlette made sure she connected on such a personal level that my Mom felt she had made a great friend. I felt that way too. Marlette could be very warm and caring and still very professional, a rare skill that is not always demonstrated. For her, I think it comes naturally; it's a true gift. The nurses, Sarv, Lily, Christine, Jill, and I am sure I am forgetting some names, were very good, caring, and professional. The gentleman Daniel, who delivered her food, always had a smile and kind words to say. I do realize these are people's jobs, and it can be easy to get wrapped up in the stress and occasional negativity that often goes with high-stress situations. Your people took the time and energy to treat a scared, confused, elderly woman with deep kindness and respect. Taking the time to learn about her interests and offer words of encouragement. These actions will not be forgotten, and we as a family are very appreciative.

My nurse Chris was absolutely amazing!! his bedside manner was pristine and he always made sure…read morethat I was comfortable and felt OK considering what was going on!!

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Appointment was at 11am! Waited over an hour just to get called in! They close at 12pm on fridays!…read moreWaiting in the lobby and Got called in after 12pm! Also majority of the staff is already leaving! This place is a joke. I would definitely not recommend unless you want to wait all by yourself in the entire building!

This has been my childrens' peds office since they were babies and they are now teenagers!! The…read morestaff and doctors that have helped us have all been amazing. I will continue to take my children there for as long as possible!!

This is pertaining to the referral department only and does not pertain to the care I received from…read moremy doctor, who was amazing. The referral department is a nightmare. They are rude and condeswnding. They flat out lie to your face, even when presented with evidence. They will say your referral is pending while it turns out they never sent it to your insurance for approval. Each time I have waited almost two weeks for some person just to send a referral to my insurance for approval. Due to the delays from the referral I went septic...twice! The doctors I see are great and I can't even begin to say how much I love my doctor, but dealing with the back office people is nightmare inducing and god forbid you have to talk with any operator. You will be in phone tree hell.

Thanks to the emergency room doctor, I am here to leave a review. God had me, from the time the…read moreambulance picked me up to entering the hospital to the time I was in the hands of the cardio team ....they explained everything so clearly there was no doubt, I was in good hands. Now recovering from 2 heart attacks and 2 stents inserted. Front office medical staff, Doctor's , floor nurses and janitorial staff ..all so respectful of my personal needs as a patient in their care. I am home and recovering, Cardiologist Dr Bahkari, is my cardio care physician. I highly recommend this hospital. One nurse tat was just a fantastic human being and care giver ...stands out in my heart, that person is Mr Richard. Thank you everyone. God bless your efforts in helping those who depend on your medical care and emotional kindness so they like my self could heal faster.

This is by far the best hospital ever in my opinion. Based off the care I have received every time…read moreI've came here over the years. I have no complaints at all. You can tell every worker here loves their job. Each department is phenomenal! Labor & delivery, emergency department (minus the longggg wait but that's normal at an ER!), Cardiac department, etc!! I would drive from a far distance just to come here if I ever have a reason to goto the hospital!

I'm a new patient and I've only seen Dr. K twice. But so far her and her staff have been great. I…read moreleft my last doctors office because of many different problems. I have not had any of those problems here and so far could not be any happier with my experience.

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

After 3 or more years this doctor visit was my last hope to find one that would actually take the…read moretime to listen. Dr. Solis did not disappoint. Kind, personable, and knowledgeable. He is addressing the health issues one at a time to get down to the underlying cause, rather than just giving you prescriptions one after the other. He didn't make me feel like I was just a number and rush out of the office. This was my first visit and has given me hope moving forward. I would highly recommend Dr. Solis as a primary doctor.

I've waited two months for diabetes medication that the doctors PA Kim prescribed. Called Raincross…read morePharmacy just to be told the script still hasn't been sent down to be filled so I called the office again just to get the runaround. Two months! I'm done with this Dr office.