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    Cendant Stem Cell Center

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 months ago

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    Texas Eye Institute

    Texas Eye Institute

    2.5(20 reviews)
    3.9 miSharpstown

    Wait time is ridiculous! With the average age of the patients being at least 70 years old, waiting…read morefor 3 hours is overkill. This is a human based business let's not over-schedule to make more money. The doctors are good surgeons, the office staff is hit or miss. They come to the edge of the overcrowded, not enough seats, waiting area and then whisper, may patients are hard of hearing, both patient names (first and last) which I think is a HiPPA violation. After they dilate your eyes they throw you back in the over-lit, overcrowded waiting room. This is not OK.

    I am reading so many reviews that are low due to office wait times. Having grown up going to…read moreophthalmologists from childhood, I am used to waiting when arriving for an appointment. My experience is the same for most medical specialists I have seen. Specialists are busy and have lots of moving pieces in their practice that are unexpected and cannot be scheduled ahead of time. Specialists perform surgeries and skilled procedures that often are unpredictable. All it takes is one of the pieces to not move as it should and it sets off a chain reaction for all of the others in their day. There are post-surgical and urgent care issues that arise with their patients which have to be worked into an already full appointment schedule of patients. You don't have these kinds of situations as much with a primary care physician, but I sure have with any surgeon I see. Dr. Koop, his front and back staff, as well as, the surgical coordinator is swamped every day with full waiting rooms, emergency phone calls, etc and I think they handle it with grace and a pleasant demeanor. I have always had my questions and concerns addressed to my satisfaction and phone calls have been returned in a timely manner, as well. This is an experienced and well-run eye practice that you can trust to care for your sight.

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    Texas Eye Institute

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    Berkeley Eye Center - Elaine Steffensen, O.D.

    Berkeley Eye Center

    4.6(58 reviews)
    5.3 miMemorial
    $$

    Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

    Berkeley Eye Memorial City Location was such a pleasant experience. Everyone, is very…read moreprofessional, kind and helpful. My experience picking out new glasses was very easy as they help me pick out glasses that fit my face great, as I have a hard time with that do to I have a small face. It truly was a great experience!! Leslie Startz

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    Berkeley Eye Center
    Berkeley Eye Center
    Berkeley Eye Center

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    Cendant Stem Cell Center - retinaspecialists - Updated May 2026

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