I have spent several weeks trying to place an order for a necklace for my sister's 50th birthday. I created an account on the celticjewelry.ie website. The only option to pay is via PayPal. If I click on "proceed to checkout" and the second option to "continue to PayPal", both tell me request is rejected.
I have verified with PayPal that my cc details are correct, I have tried to pay directly from PayPal and the response is that "payments cannot be accepted at this time".
I have made no less than 9 attempts to contact Aidi through the "contact us' option on the website, having to deal with the ridiculous Captcha nonsense. Each time I receive "I have saved your order" automated response but no one has attempted to contact me. All I want to do is to provide my credit card details over the phone.
I have attempted to phone, text and email to no avail. On Facebook, there are no reviews, no photos, no way to make contact. On Twitter/X, there is no contact information.
This is truly disappointing, the piece of jewelry I wanted to order would have been of huge sentimental value for my sister's birthday given the loss of my Mom and the very recent loss of my Dad.
As an Irish person living overseas, I am always willing to recommend and support Irish entrepreneurs and businesses especially those that promote our culture and heritage. Sadly, not in this case. read more