This is the second time Dewayne and the the guys at Cell Phone Repair, (CPR) have helped us out in…read morea crisis. First time was when my wife's Iphone X took a header off her chair and went dead. They resuscitated her phone (pun intended) and offered us a deal on an Iphone 16. They did all the annoying stuff to transfer service and cloud connection. Sale included a life time screen guard that gave it's life during yet another drop and was replaced for free. Second was my laptop repair. I shut it down one evening and everything went black. Nothing when pressing power button, no charging light when plugged in, and battery swap did nothing. The realization of not backing up files more often hits hard! Dropped it off in a box, explained what happened, got a quote, they ordered parts and 10 days later I'm writing this review on it! Got a problem with your phone/laptop, try these guys out. Dewayne, from Larry and Kim, thanks isn't enough!

My cell phone is my life line to family and work most people these days. It was the day after…read moreChristmas and my phone would no longer charge or connect to my charging cord. i phone the store to see if they were open and the young lady on the phone was so helpful and just said bring it in we will take a look at it. I did, and wIth in 5 minutes of taking it to the back, she returned up front she simply smiled and open her hand up to show me that the top portion of my charging cord was "stuck" in my phone. I asked how much it would cost and she replied, no worries. Have a great day! wow, what amazing customer service

My husband passed 2 months ago and I needed to switch from t mobile because of cost. I need my…read morephone to work and was having trouble getting my phone unlocked. Not only were the employees at this location kind and compassionate but they saved me from having to set my phone back to factory settings which their customer service line support said to do. I burst into tears at the thought of losing the last pics and messages of my husband. But not only did they give me a minute to compose myself but told me the truth that resetting my phone was not needed. I went home and now not only is my phone working but I still have my memories. Excellent staff that are knowledgeable and caring. They all deserve a huge raise!!

From the owner: Visit the T-Mobile store in Knoxville and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 206 Morrell Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Excellent service and fast turn around. I would use him again. Repaired the iPhone 16 pro with a…read moregenuine screen.

Mike is the absolute best! He removed the virus from my wife's laptop in a matter of minutes and…read moredid so at a very reasonable price. This is the place to go for your computer and phone issues!

I must say that I have had the pleasure of doing business with Batteries Plus…read more Bulbs for all my battery needs there in Alcoa, Tn. They made me the battery packs for two of my security devices and also helped me find the exact replacement for two watch batteries that I needed. The service I received was excellent. These folks know their products and then some! Yesterday I had gone into their shop to see if they could replace my ancient iPhone 6S lithium internal battery! It would not keep a charge and I even turned off all the applications and monitoring to see if that would save battery usage. I think the battery inside needed replacement. When I entered the store I was immediately greeted by Chad who I have dealt with before. He remembered me and asked me what I needed. To make a long story short, it didn't take Chad long to replace and charge my iPhone with a new lithium battery! I was amazed at the really professional service and staff there. I picked up the iPhone and and I am so pleased at how well my cell phone charged and yes, like brand new! Great service!

Excellent trouble shooting service. Customer oriented! Thank you, jim…read moreI would recommend and plan to return.

This Boost Mobile definitely gave me what I needed. The guy who is inside was very helpful and…read moreinformative unlike most third party mvnos of big-name carriers. He definitely sold me on a plan and phone that I already knew I kind of wanted but was on the bench about but he definitely took me to The Greener Side of the grass. Go here, get your good deal and hopefully you'll get the same guy that I got. Crappy looking store inside but what matters the most is service, phone and accessories that you're going to get all the rest and Aesthetics really don't matter. Save money by going with the little guys that are just as big as the big guys! One-and-done and Shop here now! Good luck guys.

This place is terrible. The service here is terrible. Everything tasted like crap. I threw up and…read morehad to go to the hospital after 1 bite. It was terrible and I'm never going again. If I could give 0 stars I would.

I came for an appointment and they helped me get my phone fixed they cleaned it up and cleaned the…read morecase too im glad I brought my phone here to be serviced they were efficient and professional and provide amazing customer service thank you team

original repair on ipad was quoted me $220. They kept tbe unit for 5 days only to call and tell me…read moreactually repair would be $480

Got it done in little to no time and everything worked perfectly afterwards!! I highly recommend!read more

From the owner: Mobile phone repairread more

Sierra is hands down the best!! I can't begin to tell you how above and beyond she went for me and…read moremy family!! She worked pretty much a whole day to get my family changed over to Cricket. It was a very hard process and she did amazing! This company has a very special talented dedicated young lady working for them. Can't thank her enough for her hard work! See Sierra if you want top notch customer service from a very knowledgeable Cricket team mate. Can't say thanks enough for her help. Wish I could give more stars for her!!

Worst customer service and employees dont know their products and services. Don't waste your timeread more