Horrible store with long lines and usually just one person working. I upgraded my phone in June and…read moreit took me 3 hrs in the store the first visit and 2 hours the next day to complete my transaction because the employee didn't know how to do a certain task on my account and the manager was no where to be found either day. I am still trying to fix my bill 4 months later. They need to educate the staff on what offers they have. Ive been with AT&T since 2003 and I can't wait to get out of my contract!! I am so done with this company!!

The manager and another employee both helped another customer with his two phones while I sat there…read morefor 45 mins. Then the manager upgraded my phone. I said I did not want insurance or the next upgrade plan, but he still added both to my account with out my consent.

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

I don't use public printing services much, so as a rookie, I was open to all the information I…read morecould get. I was assisted by Martin at the printing department, and he was very helpful. Helped me get the best pricing for my flyers by placing the order on the computer. He didn't have to tell me all that, as I was ready to just order, but he did so anyway to get me the better price. Additionally, while my flyers were being printed, I was browsing the store for a couple other things I needed, and he went out of his way to come find me when my flyers were complete. Can't speak for everyone else's experience, but Martin's customer service was exceptional!

Stopped in to get some badges for an event and they had some limited inventory - a number of items…read morewere out-of-stock and they recommended I order online and pick up later. No one around in the store to help for staff. Just the one guy at the counter upfront.

Nitin was excellent! He provided a quote immediately. I price shopped and he was $20-30 less than…read morethe others. He fixed the phone in less than an hour. I will absolutely use him again the next time I need phone repair. Excellent service and price!

From the owner: iPhone Screen Repair iPad Repair…read moreSamsung Phone Repairs Tablet Repair iPhone LCD Fix iPhone Broken glass fix iPad LCD Fix

Another bad experience here . Went in with the young girl . She couldn't be bothered . Will go to…read morethe Verizon store in Boonton from now on. They were way more helpful .

Great people who run the store very helpful got in and out very quickly most unlikely for phone…read morestores

I was looking for a place to fix my screen during lockdown and they're the only open place I can…read morefind in the area! Super responsive and very professional. Would definitely recommend and come back for other services.

Went a couple of weeks ago as I wasn't sure why my new-ish computer wasn't fully turning on. My…read moreissue was addressed and fixed on site within a little over a day. Prices were reasonable and customer service was good as well. Definitely worth it!