Honestly. I like dealing with this business. I get top quality speeds and I get customer service…read morefar faster than I ever did with TLS. Anyway, if you want a quality ISP and to not have to wait on hold forever/wait weeks for an email reply from customer service, They got you.

It's impossible to compare The Internet Centre with other connectivity professionals because, quite…read moresimply, there is no comparison. We've worked with a significant number of hosting, connectivity and infrastructure providers and none -- not large, not small -- can hold a candle to the knowledge and dedication that Graham, Matt, Derrick and the rest of the team brings to the table. I can recommend TiC to anyone -- consumer or corporation -- who requires anything from a single VoIP line to enterprise connectivity and dedicated fibre.

The problem I previously posted about has been resolved in a manner I am very happy with…read more The store manager, Dione, is very knowledgeable and has excellent customer service skills. I will definitely consider Clearwest in the future.

Great customer service, was followed up by management to explain situation. I recommend coming…read moreinto the store for quick non hassle service than online and over the phone.

Company switched from Bell to Rogers . The crew at The…read moreTamarack location Jennifer , Marissa , Elka and the fourth lady at this location did an excellent job and handled what turned out to be from the begining a cumbersome experience into an excellent outcome . They were courteous had patience as we showed up with little information from our part. They silved our issues with confidence. Kudos to them , i recommend this store

I was having a problem with my new iPhone and took it to nearest Rogers location at Millwoods Town…read moreCentre. I dealt with Joshua and couldn't have been more impressed with his professionalism and customer service. He did everything in his power to try and resolve the issue, spending a huge amount of time with me all the while recognizing and speaking to other customers. Ultimately I had to deal with Apple as it was a hardware issue, but I won't forget the great service and fantastic attitude I experienced with Joshua!

Came here with someone who was getting a new SIM card for a phone. Staff were really helpful when…read moreanswering our questions and quick to get this SIM card replaced. Strangely their business cards have typos in their postal code, but otherwise our experience was rather positive. They are open good hours and have ample parking. I've never seen this location be terribly busy outside of business hours.

Awesome service, great atmosphere. Great one-on-one service. From when I walked into the door until…read moreI left it was actually fun. Go there for your mobile needs, you won't be disappointed.

Siplink was our phone/internet provider for over 10 years; they are nice people but extremely slow…read moreto respond to customer service issues. We decided to move to Shaw Business this past summer. The transition went relatively smoothly except for our fax line. We have been trying for over 8 months to get Siplink to release our fax number to Shaw and they have repeatedly told us that they released the number, while Shaw says they haven't. It turns out our fax number is resold through a company called "Nu-Dawn" and they need to release it in order for Shaw to reactivate it. Suprise, surprise... Siplink was previously named "NuDawn," and even knowing that we know this information they still refuse to release the number.

From the owner: Siplink Solutions, of Edmonton, has an in-depth knowledge of all things IT. We have over 10 years'…read moreexperience in consulting, networking, computer sales, windows servers/UNIX, web design and hosting, e-commerce, IT support and of course, telecommunications. We can draw on our knowledge and look at a solution from many perspectives. This allows us to provide what no other company can: a truly digital, turnkey, unified communications system.

Store review may help to someone: 8330 Whyte Ave NW, Edmonton AB T6C 0Y6…read more I wish I could give this store -1 stars. This was one of the worst customer service experiences I've ever had at a Telus location. The staff were unhelpful, rude, and completely uninterested in supporting customers. It felt like they were there to upsell or charge for basic assistance rather than actually help. At one point, I was even told I had to pay just to be shown simple options that are already available on the Telus website. That alone was unbelievable. Instead of guiding customers, they make you feel like you're inconveniencing them by asking basic questions. Save yourself the frustration and go to another Telus store or a different provider altogether. I will never return to this location.

I would give 0 stars if possible. I needed to move my service from one building set up with Telus…read moreto another building also set up with Telus. The earliest appointment they could get for me was a week after my move. The appointment was scheduled for between 8am-9am. The technician showed up at 12:30, had no idea how to do the service, despite the entire building being wired for Telus. The next available appointment was a week later, putting me at 2 weeks without a service that I am paying for. I have currently been on the phone, passed around from agent to agent for 1.5 hours and still no resolution, after already speaking with them on 3 other occasions regarding this matter. They told me yesterday that they will have a technician come out today and that technician cancelled on me very last minute, prompting my call back to them today. I have received several different explanations as to why there have been so many delays. I have never experienced such a terrible client experience. I have asked to cancel my service and they told me I would need to pay over $300 in fees if I want to do that- for a service I am currently not receiving. Unfortunately there is a lack of internet providers in my province and I am stuck with one of two terrible options. Telus should really reevaluate how they choose to do business.

Petra is awesome! Best customer service I've had in years!!…read more Went in to look at upgrading my phone, she got me even a better deal than I thought I could get and while she was waiting on the phone setup she got me a better deal on my internet, I never asked she just checked When was the last time someone helped you without you having to ask Petra, Thank-you for the 'beyond' excellent service!

Daud was rude and didn't know any of the answers to the questions I asked. It was very clear he…read morejust wanted us out of the store as fast as possible, which was disappointing because I was looking to buy Christmas presents and wasn't given that opportunity. He rushed me to the till after looking at one item. Honestly the worst I've been treated at any store.

Not only did Andy answer my initial message within 2 minutes, he answered after hours with a quote…read moreon pricing. I sent the same message about my problem to multiple businesses that do the same repair work, and the answers ranged from 'looks like your screen is broken' to 'we don't stock screens for your phone.' He gave me updates as to when the part will be available, when it would be ready but also what hours his business is open. Clearly Andy gets my money. Customer service is simple.

Stopped by on a Sunday afternoon because my iPhone screen was cracked and getting worse. The place…read moreisn't far from Gateway and 34, but is a little hidden in the upper level of a small shopping plaza type row of stores. You go in the front door and straight up a rather steep flight of stairs, where you'll find a couple of counters and phone accessory displays. One lone guy was working that Sunday but he was happy to help. I have an iPhone 6S which is a few years old now, but they nonetheless had different colours of replacement screen in stock, and he quoted me a great price to do the replacement. Unfortunately he'd injured his wrist recently so said he'd take a little longer than normal, but I left the phone with him for an hour and went to do some shopping over on Gateway and it was all done by the time I came back. Super helpful and friendly service, good prices, and they seem to keep a good stock selection of spare screens too. He even threw in a tempered glass protector for free. Would certainly recommend this place to anyone needing replacement phone glass, and although I hope I won't need another replacement any time soon, I'll certainly go back if I do need a new screen again. Two thumbs up!