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Cellcom

5.0 (1 review)
Open • 10:00 am - 4:00 pm

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Services - Cellcom

Device support or repair

Mobile phone body repair

Mobile phone support

1 More Service

Tablet support

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2 years ago

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Complete Cellular Repair

Complete Cellular Repair

(7 reviews)

Wonderful Service! I recently took in four different items (an older tablet, a newer laptop and…read moretwo very old gaming systems) to be repaired. The owner Wayne was so incredibly kind, patient and professional and he explained everything they would attempt to do to fix the issues. I explained to Wayne that we were in a bit of a time crunch as we were leaving for the winter and he assured me they could get things done according to our schedule. He even offered to take the items to the post office and send them to us if the repairs took more time than we had available. Now that is going above and beyond! Wayne was very upfront about costs and two of the items would have cost much more to fix than to buy new. The repairs that were completed were finished quickly and by someone who was very meticulous. I should note that prior to going to Complete Cellular Repair I went to the Geek Squad at Best Buy and they didn't open up any devices rather they pronounced them DOA and told me I needed to buy new. Wayne and Stanley, his tech assistant, took a look at the same device and said it was an easy fix and went to work right away on it. The device has been working beautifully since and the cost was extremely reasonable, much less than purchasing a new laptop. It's hard to find true service in today's world especially in the world of tech. I am so impressed with Wayne at Complete Cellular Repair. It's clear he has a passion for fixing devices, service, dogs (if you go in be sure to say hi to Bluey and Chester) and integrity. Thank you.

Best cellular repair place in Wausau. Quick, reasonably priced, and back-up their work. When I…read moreregrettably destroyed my phone's back only 1 day after they repaired it, they offered to re-repair it for free. Such kind and respectful people.

uBreakiFix by Asurion

uBreakiFix by Asurion

(14 reviews)

Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

I brought my computer in to this facility to be checked and was told my computer would be finished…read morein 1-3 business days. It took two weeks for them to perform the basic diagnostic. I called 3 times to check in and ask for an update within this time frame, and each time I was given an excuse (i.e,. we don't have the proper tools to run the diagnostic, we are short staffed, we are slammed) as to why they've neglected my services, but they kept telling me "You will get a call from us by the end of the day," to which I never did. On one call, the boy told me that it was a motherboard issue and they didn't have the materials to run the diagnostic for it. Finally, I called one last time to check in and a nice guy spoke with me and was very honest in saying that there should not be any excuse for this to not be done, and he was kind enough to put it in the front of the queue (which made me wonder where my computer was in the queue, or if it was even in the queue) and it was a very simple fix (not a motherboard issue, as I was originally told). Cherry on top of it all, I was told since they had me waiting for so long, they would waive the diagnostic fee. This was not the case when I came to pick it up, I was charged full price for the diagnostic after being fed a line of excuses for the last two weeks about my computer. Will most definitely NOT be returning, and WILL be sharing my experience with UBreakIFix to anyone who seeks electronic assistance. Note: If you provide a 1-3 day timeframe, ADHERE TO IT. A 1-3 day timeframe turned to almost 14 days, be transparent.

Cellcom - mobilephones - Updated May 2026

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