My spouse signed up for Granite State a few years ago for a home equity loan and later a car loan…read more He was thoroughly impressed with throughout the process. I personally didn't have to interact with them so didn't write a review. I just got a car however, and the dealership rates where high so looked into GSCU and there rates were much better especially if you do auto deposit and get an extra .25 better rate. Granite State was incredibly fast, and responsive throughout every step and even helped let us know when our dealer either mistakenly or intentionally was trying to charge us for things they shouldn't be. Each time we called, we got a real person very quickly and they were very knowledgeable and helpful. Where dealerships try to nickel and dime, I felt at least with the financing I had a partner in the process looking out for my best interest. While I still plan on our using our larger bank for my main checking/savings, because I do 99% online, and the larger bank can do high mobile upload limits and ATMs everywhere when traveling, I love Granite State, and will continue to use them anytime we can for loans and similar transactions. Highly recommended. To note, we dealt with the Derry location, though my spouse mostly uses the Manchester, so we can attest to both of those locations, I think they have a third somewhere too.

They tell you one thing one day, then change it the next. Use someone else that actually cares…read moreabout what they do.

Switched over to SCU from another credit union a few years ago and it's been a great experience…read morefrom day one. I have virtually all my accounts with them and found them to be very competitive for loans, etc. The branch I go to has excellent customer service.

I have been with Service Credit Union for years and have never had a problem. Staff is always…read morewilling to help and service is quick. I would recommend!

Stopped in recently to look at a couple of vehicles on their lot, right in front of the window…read morewhere the two salesmen were sitting. No one made contact. Went inside where still no one came out but one was talking about his need to defecate but not nearly in such polite terms. No greeting no introduction and simply a did you need something. When I said I'd like to know more about vehicles they said what do you want to know? It's a car dealership, there are no prices, sell me your car using your sales skills. When I said I was no longer interested the other kid said fine, muttered something under his breath and told me to f--- myself. Pretty sure that's not how you do business.

Negative 1 trillion stars! DO NOT BUY HERE EVER! You will get a junk car and moronic service…read more Girlfriend bought a car. Tail light was out brought it back to fix. Inner wheel well clips were off so they fell and rubbed on tires. Called to get inspection appointment done because they say they'll inspect cars. They can't get her in and the dashboard is lit up like a Christmas tree with so many lights. They send her to another place for the inspection and it fails with a laundry list of issues and deemed unsafe and fire hazard. They won't fix it and say she's trying warranty fraud when in reality the car is a mess and they're to lazy and scummy to fix it. Absolute trash. Scum of the earth. Miserable lovers! Multiple people have had the issue and it needs to be shut down and turned into a homeless shelter something manchester needs more than these lowlife scumbags.

I used this bank for a personal line of credit. When I went to pay off the loan they took 4 days to…read moreprocess the payment. In that time they hit me with $7 more of interest therefore requiring THAT to be covered also now. So they hit you with extra interest until they decide to process the payment. When inquiring about it I was told that's standard operating procedure. I tried to pay off the $7 but they wanted $9 more to take payment over the phone. Don't use these guys. They're a scam

We have been Service Credit Union members for over 10yrs ( The Derry, NH branch, inside Walmart ) I…read morenever expected to post a review for my Credit Union/Bank but, after our experience today, I had to. 1st, we do 90% of our banking on line including direct deposit etc. So, we rarely have a need to physically go into the branch. But, today we stoped into see about a personal loan. We were helped by Matt. Banking/loan application is far from one of my favorite things to do. But, Matt made the process a pleasure. He was extremely pleasant, professional, knowledgeable and proficient. He clearly explained the process, info and numbers. Matt and Service Credit Union deserve the shout out! It dawned on me that after 10+ years as members, we have always had great service from them. In person, on line or over the phone. You can't beat their low fees either!

Car shopping can be scary and overwhelming, however that is not the case here at Kane's…read more The old college car that I've had forever finally decided that it was time to retire. I wasn't exactly sure what I was looking for, so I went online and just started searching for what my options are in the market. Upon finding Kane's website, I found it to be very easy to navigate through and to see all the options that I could choose from based on the inventory. This location is conveniently located right across the Massachusetts border into New Hampshire, about 12 - 15 minutes away from the Merrimack premium outlets. There is no high pressure sales pitch, where Staffel follow you around and try to convince you to buy a car from them. It is very much a laid back environment, where the importance is that you find a car that best fits you. Everything was very smooth and easy with regards to the transactions and was able to take my car very quickly upon the purchase. I will add, though, if you are a Massachusetts residence, be sure to remember that if you purchase a car here that you yourself need to go to the Massachusetts DMV to get your car registered and to pay, the Massachusetts sales tax. (you have seven days from the day of purchase to get this completed.) In addition, they also rent RVs if you are someone interested in cross-country or camping this is a wonderful option that they have. This was a very pleasant experience and would be very happy to purchase another vehicle from them again.

Amazing guys! Have one disaster after another with every vehicle I owned. They were extremely…read morepatient while I coordinated getting my 3 broken cars out of their way. They were very timely on the repair of my Jeep Wrangler. Always a great experience with sales and service!!

I purchased a 2015 Ford Focus Electric from FC Motors in New Hampshire for $6,685, and it has been…read morea nightmare. The salesman, Matt Lewis, assured me the car would be fully charged and ready to go, but it died after just 5 miles and had to be towed. After charging for 5 hours, it only made it 20 more miles before dying again. The dealership claimed their technician inspected the battery and said it was fine. However, I have a voice recording of them admitting they hired their own technician, whose findings were completely false. A Ford-certified technician later confirmed both batteries were faulty and needed replacement--costing over $30,000. I paid for a $7,000 car with a $30,000 problem and was misled about its condition. FC Motors sold me a defective vehicle, failed to disclose critical issues, and provided false information about its safety and reliability. I believe this was deceptive and unfair, and I'm seeking a full refund or coverage of repair costs. Buyers beware--don't trust this dealership!

Purchased a car for our 17 year old daughter - really wanted something safe. Matt states "I would…read morebuy this car for my daughter". 6 months later- car does not work without putting thousands of dollars into it. Lena , the owner, conveniently is on leaving for vacation n and car has been there for over 3 weeks with no call back - just dealing with the mechanic. Shady operation with no service - out of 7k after only having car for 6 months. Would not recommend

Refusal of Warranty Service…read more I purchased a 2024 Mazda CX-90 PHEV from Werner Mazda in April 2024. Since purchase, the vehicle has experienced multiple defects requiring service. These defects and conditions have substantially impaired its use, value, and safety, including but not limited to: EV battery failure requiring towing and replacement within the first six months of ownership Repeated and prolonged failure of the MyMazda app climate control system following service Cooling system defects requiring radiator replacement Premature tire replacement at approximately 17,000 miles Ongoing loud noise and vibration when turning left Fuel or exhaust odor inside the cabin upon startup In October 2024, the vehicle failed to start and required towing. The EV battery was replaced. Following an oil change on December 27, 2024, the climate control feature in the MyMazda app stopped functioning. Despite multiple attempts to resolve the issue through the dealership, the problem remained unresolved until January 23, 2025, after Mazda Corporate confirmed an IT solution and the vehicle software was updated. On October 25, 2025, I brought the vehicle in for a windshield washer warning light, squealing brakes, and a recall. During that visit, Werner Mazda stated the radiator was cracked and required replacement. I was also told that all four tires needed replacement at approximately 17,000 miles. Although the tires were replaced at no cost, I was told I would need to pay a $129 alignment fee, which I declined. After this service, the vehicle developed a loud noise and vibration when turning left. On November 17, 2025, the vehicle was test-driven by the Service Manager, Dylan Gallagher, who stated that he did not have an explanation for the issue. Prior to that visit, I already had a scheduled appointment for November 24, 2025, for an oil change and to verify the recall, which was still showing as open on my account. During that visit, the oil change was completed, the recall was cleared, and a technician video was provided stating the vehicle was in excellent condition. Due to worsening noise, vibration, and a new fuel odor upon startup, I contacted Mazda Customer Service on December 26, 2025 and customer service rep, Starler scheduled a service appointment for January 2, 2026. Werner Mazda accepted the appointment and Dylan told Starler a loaner vehicle would be issued. At approximately 2:15 p.m. that day, I received a call from Dylan Gallagher informing me that the dealership would not be servicing my vehicle. When I asked why, I was told it was because I did not complete a survey after my prior visit and that, if I had, it likely would have been negative. I asked to speak with his boss and was denied. I was told I come come pick up my vehicle. When I returned to the dealership, I was handed my keys by Dylan and told that I could leave. No written explanation or repair documentation was provided. I was informed by Dylan that he had spoken with Eric and they agreed the vehicle would not be serviced. The vehicle remains under manufacturer warranty. Refusing to inspect or service a vehicle after accepting an appointment and issuing a loaner raises serious concerns under New Hampshire consumer protection and warranty laws. This refusal may be considered evidence of noncompliance with the manufacturer's warranty obligations. I have notified Mazda Corporate and filed a complaint with the New Hampshire Attorney General's Consumer Protection Bureau.

Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive…read more This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good.

I left a negative review on here yesterday by mistake which was supposed to belong to triangle…read morecredit union and I have fixed that. But I would like to give another shout out and five star review to grant State credit union for being there every time I call on them for a loan whether it's for personal or for business this is a wonderful bank to build a relationship with and they're always there when you need them. I would highly recommend doing business here.

Excellent staff that's makes customer interaction a breeze! We dealt with Cheyenna Woodward and Deb…read morewho were fast and efficient. Granite State Credit Union makes doing business easy and personal. Thank you Chyenna.

They are being sued, so watch out for abusive practices like selling cars with unresolved issues…read moreand refusing to deal with them in an appropriate way.

I wish I could give more stars! Bill was amazing answered all of my questions even the many dumb…read moreones. Very nice & super patient, not pushy or aggressive. Test drove a couple SUV. Finally settled on a beautiful silver Nissan rogue. They put new rotors in for me. Did the inspection sticker. We opted for an additional warranty. Got us financing through st Mary's credit Union which everyone is saying is the place for best rates. I highly recommend!

We purchased a vehicle from them and were extremely happy start to finish. Andre took the time to…read moreshow us multiple cars within our price range. After test driving 3 we found the best fit for our sons first car. We were treated very well and would recommend them to everyone.

This was my first car. My boyfriend was friends with them so I thought I could trust them…read more.. After only a month the check engine for my 2015 Audi Q5 came on. I call the warranty company to figure out Andre never filed it even though it came with the car. After 1 year of fighting I still don't have the full warranty as was sold. Furthermore, said ALPHA warranty doesn't actually cover almost anything if you read the fine print. Unprofessional, waited for hours at a time to never even be seen. Cheapest brakes, bad axels, bad turbo, seized toe adjustments, leaking oil pan. All from a "pristine" car. We donated money, time, and our own belonging believing in their charity. Their collective morals are as worthless as that ALPHA Warranty DONT BUY HERE!!! Ask the employees that have quit. No man of god would act this way. Just sad to see something great fall this low.