I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

I cracked the case in six days still had the receipt and the guy said he could do nothing for me…read morebut give me another case, but with a lower price. Not good cases in the shop and they don't have a warranty system don't go there

Absolutely professional, and courteous they responded in a timely manner, and I was very…read moreappreciative

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Replace battery in my phone. So far I hve seen improvement with freezing etc. Reasonably priced…read moreand repair time as I didn't hve to drop it off.

Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

I thought it was the house its not he does it out of a yellow cargo van I brought my ps5 to get…read morefixed for the power supply since I had to get it cleaned he said 75$ that goes towards the repair (bugs) paid after the repair he said it was gonna take a hour so I called him a hour later he said it was done and it was done! he said it would cost me 225$ total thats power supply cost 40-80$ Isn't bad and he said some components was burnt which I don't doubt overall it was a decent experience I was sketchy at first bc he didn't do it in his home but a car but everything went fine pretty nice guy overall Hes maybe late 40s my ps5 works and everything is good Hes prices are just a little steep

Fast response and Great service! Pocket friendly! I highly recommend! Phones help us with just…read moreabout everything until something breaks or malfunctions. Especially, at the worst time. I googled for late hour service and came to the right guy. My phone was repaired in minutes!

This team is so hospitable and pleasant. They are overly informative and over share information…read morenecessary for you to make the proper decision toward your fix or replacement. I broke my phone had it fixed and dropped it the next day before I had a new case on it. Ann reminded me that if I had insurance then it would be much cheaper to go they them. She also offered a complimentary tempered glass "since you keep breaking this thing" !!! I would recommend this tram to anyone who needs a fix on anything!!! MH

Took my acer there again for another issue with the charging after nowhere else would say they…read morecould fix it. Went a whole 1 week with no calls to me or anything then called about it and they said that it had mistaken (the laptop) as a spare and took the storage out of it for another laptop. Lost all my photos that I didn't have a backup for at all. They gave it back with more storage, fixed the charging issue and didn't charge me anything... Thats nice i guess...

horrible experience I see why their reviews are so low. The rep was no help at all. not sure what…read morehis name was, but he had buck teeth, locs and face piercings. He originally told me they had the part as when I got there they didn't have it and they didn't have any solutions and didnt take accountability. Go to a different location

The gent in the store was courteous and nice. My car informed me that my key fob battery was low. I…read morecalled the dealership and they said I could bring it there or I could take it to an auto parts store. The auto parts store sounded sketchy to me and I didn't feel like going and waiting 2 hours and paying $200 for a battery for the key fob. So I googled and found batteries and bulbs replaced them. I called the local store in Douglasville and a nice man picked up on the other end. He explained to me that yes they specialized in replacement of the fob battery, and also told me about the special where you pay a one time fee of $19.99 and the key fob battery replacement is covered for life! So of course I went right on over and got the key fob battery replaced within 5 seconds and was on my way! Thanks batteries and bulbs I will be sure to look you up in the future!

Decent guys. Screen replacement for iPhone6 are a joke. Replaced 3 times and each time the new…read morereplacement had a defect in the pixels/screen. Either discoloration or random object showing up. Guys were cool and fixed it each time but just sick of putting another one in will just deal with insurance. Spend the extra dollars and go to a better quality retailer.

Unfortunately, I've been to this kiosk many times but the unpleasant need for service is always…read morecombated by this stores excellent customer service. They tell me what I need to know, throw in a lil discount, and it's all done with a smile and in a timely manner! Thanks, Cody, for being so professional and friendly because I'm sure I'll be seeing you again...‍