**"**I brought my Lenovo laptop to this uBreakiFix location to have the hard drive replaced. The…read morehardware repair itself was fine, but the technician installed Windows 11 Home instead of the Windows 11 Pro version that my laptop originally shipped with. Because of this version mismatch, my laptop immediately threw an activation error code. When I visited the store to request that they correct the mistake and install the Pro version, the staff incorrectly told me to call Lenovo to obtain a product key. Lenovo does not provide loose product keys over the phone, as the digital license is permanently embedded right inside the laptop's motherboard firmware. The store should know how factory OEM Windows activations work. Disappointed by the lack of technical knowledge and the pushback when trying to get their own installation mistake fixed." Techs need to do better not skillful in IT .... Customer not to happy with service I told them about the key embedded on laptop's motherboard and they said it was not true.

THIS IS VERY IMPORTANT. i hada five star experience. Prompt…read moreAccurate Terrific value for dollar Excellent customer skills Pointed me in right direction That being said i understand electronics and knew exactly what i needed. They went above and beyond. I will repeat.

Fixed my phone screen. The value was very good for what I paid only 100 and it is very goodread more

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Was having issues with my phone. Greg fixed it for me and was very professional and did a great job.read more

Avoid this location. Defective screens, no warranty support, and zero integrity. This is the second…read moretime a replacement screen from this store failed with a black dot within three days. The glass is flawless and the phone wasn't dropped; it is a defective part! Instead of honoring their warranty, the manager refused to fix it and told me to file another insurance claim or "take my work someplace else." To make it worse, I overheard the same manager telling another customer to buy insurance from him, wait a few days, and then bring in an already broken device to get it covered. This store uses sketchy parts, won't stand by their work, and actively encourages insurance fraud. Save your time and money and go elsewhere. Corporate has been notified.

He did amazing Work help me recover stuff. I thought was missing forever, replaced a couple hard…read moredrives and got my computer working better than when I first got it. We'll definitely use his services again!

Perfect service, fast and knowledgeable. Customer service and cost effective. Highly recommended…read morehim.

Always excellent service. Patrick has been working on my iPhones for 15 years…read more Great to deal with.

Able to get my problems fall and injured for me very quickly. Service was pop not just like the…read morefollowing thing. I'm very grateful to have these guys through My belt

Every summer we have a broken screen! And SD cell plus always gets us fixed up with no issues!…read moreThank you for your service and your customer service!

I needed my phone screen repaired and came here due to it being close to my work. Highly recommend…read morethem, very friendly, fast and knowledgeable about All things regarding cell phones!

they gave me an lcd screen panel instead of an oled one when i clearly and specifically told him to…read morereplace the screen with the original oled display panel. He later then said that he will add an oled display but lied and replaced my screen with cheap parts to cut cost. Never coming back here again.

Very helpful. Very fast. Well priced. Have used multiple times now. Would go back. Have a lot of…read morephones, cables, and chargers. Have had a new battery put in, the front and back is phones replaced, bought a new phone there, and new screens. I'd recommend

Wow! This guy was great! Hasib was the only who even offered to help me. When I got to the…read morebusiness, he welcomed me very kindly and got straight to work. He explained my issue and did what he said he could and everything worked great. Give these guys a try, they truly care about your customer experience and will even share info to random questions you may have about your phone. Very very happy here! Please ask for Hasib. Great guy! I recommend for people who are not techies!

I had a good experience here. I changed my screen as very cheap and high-quality. I recommend it's…read morea good place. Good quality great service.

I needed an iPhone 11 battery change. Alex was wonderful, friendly, helpful, and the phone was…read moreready within an hour of service, just as he said it would be. This is the second time we have used them, as they fixed a Wii for us a few years ago. Yes, we don't get rid of anything. :-) Highly recommended, very good value for the money and expertise!!

We have had three instances where a chain fix it shop could not repair our phones. Some of that was…read moredue to a lack of parts, others were due to long delays. These guys came through every time. Service was completed within hours of walk-in. There were three cases involved. One was a cell phone that partially drowned in water that they took care of right away. Another was a cracked display. Finally, one phone lost its power up button. Cost of repair was reasonable. It was good value given the speed and quality of service. Whenever anyone asks for a recommendation for repair, we send them here. Bye-bye corporate shop with restrictive contracts for limited companies.