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    Cell Center

    3.0 (2 reviews)

    Services - Cell Center

    Device support or repair

    Mobile phone support

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    Staples

    Staples

    (13 reviews)

    I visited the UPS Alliance inside Staples to return an Amazon package, and the entire experience…read morewas incredibly frustrating. My return was supposed to be label-less, meaning UPS prints the label, but the employee told me I had to print it myself--so I ended up paying for a label I shouldn't have needed in the first place. After that, she assured me I didn't need an additional slip inside the package because she would place one there in case the exterior label got damaged. When the man who seemed to be her supervisor took over, the interaction went downhill fast. His attitude was rude, dismissive, and completely lacking in customer service. He contradicted what the first employee told me, then applied the label carelessly and didn't even properly seal the package using the pre-glued, peel-off adhesive strip. When I asked if he should cover the old label, he snapped that it "didn't matter because it was FedEx," which... still seems like something anyone cautious would do to avoid confusion. He packaged everything so sloppily--including right in front of me--that it honestly felt intentional, as though he was annoyed to even be helping. It was uncomfortable and unprofessional. I really hope other customers don't have to deal with this kind of treatment. Returning a package shouldn't be this complicated, and basic courtesy should not be too much to expect.

    I came to Staples to use the copy machines. After completing my work at the copy machines, I paid…read morefor my copies and was given a bag by the clerk to place my copies in. I was at the machine for about 20 minutes. I went to the rear of the store to check the clearance section and then started walking toward the front door. As I approached the front door a young man, who I think was the manager ask me was there anything I needed to pay for. I looked at him in awe and said no. If I was on my own time and not on company time that incident would have ended differently. I would have told him how I really felt. He made it seem as if I was stealing something. As a manager I feel as if his training was insufficient for the situation. I feel as if I was racially profiled. I will let my company know what happen and I will not be using Staples again. The Railroad company that I represent spend a lot of money with Staples.

    Cell Center - electronics - Updated May 2026

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