It's always great service here. The girls that work here are very nice. I love their new red light bed. And the new tanning beds are just awesome! read more

The young lady that works there is so helpful, patient and honest about her thoughts on which way forward for me and my new account there. I look forward to continuing my membership for quite some time read more

Had a friend recommend this place when I was thinking spray tan for an upcoming wedding. I bought a Groupon that got me a "Mystic" spray tan for a steal. I have done tanning beds on and off for a looooooong time but never had tried a spray tan! I read the mixed reviews about their customer service and gotta tell you that I did not experience that at all. I called the morning of the day I was planning to come in, the gal who answered the phone was super sweet and informative. When I came in that afternoon I was helped by a different person who was just as informative and helpful. So I got medium, with a bronzer and scent. Went into this super cool booth with zero prior experience and whoa! What have I been missing all these years people? What an easy and quick way to look like I just spent a week in Cancun! Color started popping about 2-3 hours later. Next day I was full on tan. It is day 5 and I still have some great color. I will return, I thought the pricing was solid and the staff I interacted with were great. read more

I like this tanning salon and the beds are great and the ladies are very helpful, and very nice

Terrible customer service, they will upsell you on everything. A $20 tan will actually cost $60. You'd be better off using a home tanning kit. read more

Have been a patron for many years and have seen the massive turnover of young women through the years, but have to say, the current manager "Sierra" and the latest crew are the worst customer service providers I've ever encountered. Rude, rude, rude!!!! Beds are greasy and not well cleaned, floors are not swept/mopped, towels smell like the cleaning product and as if never washed. Just gross! 5/3 - Update to my previous post. I sent an email to Celebrity Tanning Corporate office with comments/concerns, and as expected no response. It leads me to believe that Sierra's rude/nasty behavior is acceptable to management/owner. read more

If you haven't used it yet take advantage of the $1 one time any tanning bed deal. Everyone gets the deal once and I chose the most expensive bed with face lamps/ac/music/and some voice activated feature??? It was $1.15 with tax. Employees are so friendly and are cleaning the beds all the time. Small parking lot though. read more

I am writing this review to let everyone know how rude the management is in this place. In particular, Sierra, on Saturday I attempted to visit a 2nd time and had my service animal. She refused me w him so I returned w out him and she refused me service based on my condition. Stating that I had to bring in a doctors statement, this is illegal and highly unprofessional as the ADA is specific and state u do not have to disclose the nature of ur illness. I asked for upper management and she refused to give me a name. I have left an email w corporate as thecdo not have a phone number listed that I can find. She was the rudest person I have encountered here in Tucson and I will be taking action again Just an update... never did I hear back from this business after email, phone call and follow up to ask for someone above this Sierra. She refuses to give me anyone's name or contact info other than website. I find it so very amusing that this "Justin" person reviews after me and raves about how nice Sierra is. Can you say fake. He has 1 review posted. It's okay, I am taking legal action against this business and Sierra will learn that u don't treat ppl w disrespect. read more

Take Heed! I tried a Mystic Spray Tan on the eve of a triathlon (didn't want to show up pasty-white) but would NOT have gone had I known.... As a new customer, they will demand your driver's license and run the magnetic strip through their computer. Your name and personal info are now at their advertising/selling/distribution mercy, just for starters. The gal was friendly but in that hyper-fake exagerated way. Perhaps it's just the nature of the business. The TWO worst aspects of this establishment are still to follow... First, they upcharge $5 from the relatively expensive base-price for anything above "light." When I tried to get an idea of how faint "light" actually was, the gal could only come up with one word, over and over, "it's subtle." Clearly a word she was trained to regurgitate. I opted for light (thinking the process has to be somewhat productive at more than $20?!) But it wasn't. It was very light... noticeable, but just so. Ok, fine, it was sublte. Had I to do it over, I would have picked "medium" ... but with an upcharge?? Second, this is the spray that smells strongly for days. This is especially true if you're going to a sweating event (yoga, gym, giving a wedding toast). And definitley do not get this if you have a first-date in the next two days. Despite showering daily (but not after the first 8 hours) the odor that the chemical leaves within your skin lingers irrepressibly, for a solid 3 days (my partner could even smell it on the fourth day with nose up against skin). Btw, there are many forumulas on the market, but two main types commercially. Mystic is one and then there is the sugar-based formula that is the main competing "other." I would urge you to hold out for an establishment that uses that kind of spray. While it's a little tackier at first, if you properly air-dry at the salon, you'll be fine until you can shower 6-8 hours later. Best of all though, it produces a richer brown tone and there is no, foul, after-smell. On a positive note, Celebrity was clean and there were ample towels, barrier lotion, and wipes for before/after the session. Mystic tends to go on clear (no tint) and thus the tan must first "develop" - usually within 8-12 hours. That's ideal if you are going to be wearing light-colored clothing the same day and don't need the tan to "appear" until one or two days later. The chemical is probably the least "tacky" of all, but you'll still feel like you are coated in something and will look forward to that first shower. read more

Wow. Cannot say enough bad things about the manager. My wife came in to get a spray tan, half of her legs are completely white because the machine stopped halfway through her tan. She asked the manager "Sierra" if there was anything she could do about it and she just gave her a nasty look and said "i'll check it out thanks bye" and sent my wife on her way! She was even "vaping" in the store while my wife was there! Talk about unprofessionalism. My wife doesn't pay good money for the spray tan machine not to work and then be treated rudely. At one point my friend who tans there has asked for upper managements number and she just laughed and said something along the lines of "i'm the manager so good luck". Also, beds are greasy and disgusting. I'd give zero stars if i could!! read more

Staff was friendly and very helpful. I was nervous and she walked me through everything read more

Sierra is the best, she always helps me and has lot of patience to understand my English. Wish everyone there were like her :)

I have been coming to this Celebrity Tanning location for months and it's always a lovely experience. The tanning beds I've used here are adequate to phenomenal! I always get a quality tan. Madison assisted my sign up for a membership after I attend weekend promotion. She was kind and knowledgeable. My encounters with other staff members has been wonderful as well. Based on my experience Celebrity Tanning has great custom service and great tanning beds. read more

Love this place!! The girls are so sweet and helpful!! The beds are always clean and they have great lotion deals

Place is pretty good, never had to wait long for a bed. Its always clean and the girls tend to have a good mood when you walk in.

Great place ! Great staff ! Professional and knowledgeable ! And if you're lucky the best in the business, Sierra, will be there help you !! read more

Madison was polite and professional. She explained everything. Definitely a good experience.

Place is pretty standard. Girls working the front desk are fairly young but they always seem to be in a good mood. I've never had to wait long for a bed. They did almost fry my wife after she asked for 7 minutes and they put 12 minutes luckily she realized this and got out in time. So be cautious when entering the beds. Don't assume and fall asleep. The beds are nice and clean appreciate that deal. The whole place feels clean. I would recommend this place especially if you get the Groupon. read more

Excellent tanning experience. Very clean. Offering a variety of tanning beds and lotions. Knowledgeable staff and very nice and friendly. No need to go elsewhere. read more

Manager sierra (small letters for a small person) rude, condescending & impatient. had runs in before but last communication said it all. Thinks she can change GROUPON rules not to mention when staff gives incorrect information (innocently) this boss thinks the customer should suffer! incredible lack of business smarts as well as decency. feels absolutely NO commitment to good service to returning clientele. Tans ARE pricey & barely noticeable. she should be closed down. read more

I would give this less than one star if possible! Horrible staff! They are too busy eating, texting or on their laptops to actually learn their jobs or customer service! I have gone into beds countless times only to find the bed was not restocked. I have told the staff the length of time I wanted to tan for, only to have to turn the bed off myself because they paid no attention to the time I stated I wanted! The staff gave me conflicting information about cancellation, and then laughed at me when I pointed out that as a result I would be paying unnecessarily after I moved out of state! The "manager" is rude and condescending. Beds are unclean. If you want an unprofessional environment run by immature college students, then this is the place for you! Otherwise, stay away! Horrible is an understatement. read more

Manager Sierra is super nice! The building is super clean! The experience was very pleasant for a first time tanner!

I don't recommend coming hear in there website it says 50% off and they tried to charge me 2 times for 75$

Bri is super sweet & helpful. I've been coming here for over a year and their mystic tans are the best in Tucson. I have never been disappointed with a tanning session here! read more

I had a month to month tanning contract at the Kobe location. In febuary I put my account on hold because I would be out of town until May . I signed the document to hold my account and not charge the 37 dollars . But they did charge the full amount for 2 month . I called a couple of weeks ago and the girl I talked to was very nice and told me she seen I signed the form to hold the account and she would give it to her manager the next day to credit my account .... well that was 2 weeks ago . I called the shop yesterday and talked the the manager named Sierra . She was very rude and nasty she keep telling me that she could do anything. So I asked her several time do you not see the paper I signed in February to hold the account and she said no . She basically called me a liar and refused to give me the number to the corporate office or district manager .... Because I could not find the number to the corporate office I called a Phoenix location and they was able to pull the form right up , they said that the Kobe location didn't send it but they would get it fixed for me . The lady holly in Phoenix was very nice and actually found the form right away . A little bit later a lady called me from the customer service an took care of the charges .... Sierra the manager at Kobe was very nasty and talked to me like I was a liar . When in fact she was lying and either seen the form and didn't want to Credit my account or wasn't doing her job and didn't even look ... I will never go back in this location again . I have been in customer service my whole life and if she was a manager of one of my stores she would be fired for treating someone like that . read more

I love this tanning salon! I've been coming here for a couple of years now. The beds and the salon are clean and inviting and I almost never have to wait to get into a bed. I will continue to tan here. Ive seen reviews of the other salons in Tucson and I think this is the best place to tan! read more

online it says you can cancel your membership anytime. I was there for about 2 weeks & then decided i no longer needed the diamond membership. i went into this tanning place thinking that i could cancel whenever & change my membership--then in person i was told i had to cancel within 30 days & i was like how can i cancel it within 30 days when my membership was prorated? I even asked if i could lower my membership to the platinum level, was told no i had to keep it at the highest level because that it was i had to begin with. since they did not provide reasonable customer service skills to me, i ended up changing my debit card so the transaction failed to go through, they do not deserve my loyalty. read more

I have been going to this salon since they've come to Tucson & I honestly would not go anywhere else! The salon is ALWAYS clean and the staff is not only super friendly but know their stuff when it comes to lotion! Not to mention they are usually always doing some kind of special around the holidays! Love love love wouldn't send anyone anywhere else! 5 stars! read more

Love this place! Sierra is so nice and helpful. Highly recommended, great products and service.

Both myself and a friend of mine went in for the mystic tan... she got light and had to go back and ask for medium, but neither showed up at all... I went in and asked for dark after she told me hers did not work and I did not have any results either. read more

The girls are always so nice and in a good mood... I feel bad when I am walking in an hour before they close (I work nights and train for the Army in afternoons so I appreciate their hours since I'm asleep all morning!) but they have never been rude to me regardless! Their new beds are great and kept pretty clean. read more

Sierra has always helped me out. I have been coming here for years. She always has a smile on her face and is extremely knowledgable about tanning. Sometimes I ask a lot of questions and she always has an answer and a can-do attitude. Every time I walk in it's like coming in to see a friend and get my tan on! Haley and Megan have also been a joy to get to know. They are both so nice and patient with all of their customers. read more

This is the best tanning place in town, hands down. The place is always clean, the beds are always ready, and there is very rarely a wait. I have been a customer here for over a year and have always had a great experience. The girls who work here are always so friendly. The management seems to be great! I would highly recommend! read more

Amazing amazing experience every time I go here! Girls are always super sweet and willing to help! They are always friendly and like to start conversations with me. I get my spray tans here and I won't go anywhere else because they always turn out so good. I love celebrity tanning and have been going here for years. Highly recommend! read more

Their salon is clean and the tanning beds are top notch. But it's their extended hours that has me staying with this place as my tanning salon of choice! Thank you Celebrity Tanning! read more

I was there on the opening day and a first time customer at this salon. My spouse and I were clients till some cross communication with billing. Waited for a few months, then rejoined seems like the bulbs are turned WAY DOWN! I tan there 4 times a week at least and my husbandaand I are not impressed at all. We are the same as we started 3 weeks ago. I've mentioned this before but I get the same answer. There as high as they can go. But as an experienced tanner I know the difference between a fully functional bed and a bed that is not working with the full heat, strong bulbs etc. So they just took my last 150$ never again. And its always we can't get a receipt especially you pay cash!! Be careful and clean up the bed before you use it. read more

love tanning here! girls are super nice! manager (Sierra I think) is super helpful and knowledgeable about the beds & lotions!

I've had a good experience with Celebrity Tanning. There are a sufficient amount of beds with rarely a wait. Because I have a unpredictable work schedule, it is not only nice to have longer hours, but also nice that I'm able to use auto withdrawl for payment. read more