I have been visiting this resort for over 15 with small children. Even though the small children…read moreturned into teenagers we still visit splash every year. The water.park on the first floor made our trips worth every penny. No sunblock needed, ankle deep water, slides, open late for that "end of the night" play time before bed and did I mention ..no need for sunblock?! The lazy river is perfect to just go around and around, even though sometimes it's crowded and no tubes available. Now that some of my kids drive and meet us on vacation, it's like home. Everyone knows the place. Splash is very worth the money if you have small kids, not really worth the money if you don't need the Waterpark.

See alot if positive reviews but must have gone at a bad time. Positive note staff was friendly and…read morefood was good at snack bar. Pool and lazy river was shut down for two of the seven days. Had only stair access to beach . Had to carry everything to beach. Fire dept was called for elevator with burnt wire smell in all floors. Fire alarm did not sound on our 7th floor. Heard alarm on 4th floor as we exited in the stair well . It has in ad there is an Arcade. Arcade was never open was told by staff that is just used as a selling point. Lazy river is very small compared to pictures. Did not see any fitness center on west side.

The place is very kid friendly. The slides and lazy river are in the shade so it's a nice break…read morefrom the beach. The bar had great food and drinks and they were reasonably priced. Everything was clean. It's not super expensive so I feel you get a lot for what you pay.

For starters the air in our room would only go to 74 I told the maintenance man when he comes to…read morethe room when he walked in he said oh this is as cold as my house it's not what I paid for it to be in your house and the elevator situation just a terrible time kind of ruined her whole vacation and I'm not the kind of person to complain about things but this was unacceptable I waited over an hour to get on an elevator the worst experience I've had there was a lot it was bad the pool was cool but that doesn't make up for the downfalls

Food, services and ambiance very good. 100 recommend. Delicious food and the pool area.read more

A cozi and very nice coffe shop and more with a great Gulf view. Under new Management Robbie has…read moredone a great job in putting together a breakfast and lunch menus with added artisan coffees, ice creams, doughnuts and other snacks. Located in the Mezzanine of the West Splash Tower condominiums in PCB, a must if you're visiting Splash.

Thank you to Michael, Susan and others. I'm sure I'm forgetting your names! We had trouble with…read moreWiFi and our TVs on arrival. These people worked tirelessly to fix our situation! It was hard for them working with an uncooperative HOA but they got the job done! Kudos! Susan even arranged for some freebies for our troubles. So nice dealing with real people in real time! Many thanks, Kris

The listing for our house had a golf cart. There was no golf cart at the home and it had been in…read moreservice for a week. Panhandle Getaways knew we would have no golf cart and that was never communicated to us. They told us three days into our trip there would be no golf cart and did not offer anything to make up for it. They could have rented one for us but no one ever offered that. We have asked to be refunded the amount of money it would have cost to rent a 6 person golf cart and keep asking for a phone call from a manager but it's been crickets. This company has the worst customer service I have experienced and I don't recommend them and will never use them again. Beware when booking your trip.

June1-8 recently spent a week here. 2 elevators for 21 floors. Be prepared to wait. Frog didn't…read morework and is falling apart in the children's water section. The spouts didn't have any water shooting up due to clogging I am guessing. This was a big disappointment. Parents need to be with their child in the hot tub. It was full of children most of the time. This was our first time with grand kids on vacation but very disappointing.

Very nice place for kids. That being said when your in the pool area security is so strict it takes…read morethe fun out of the vacation by always wondering if your doing wrong. You cant have any balls or toys for that matter in the pools. For that matter most of the security is VERY RUDE!!! We will not be back here for our next visit to panama city, i wouldn't recommend it to an enemy nor a friend!!!!

Wedding vow ceremony vacation stay with our family & friends, hosted by tanlines property and…read moreholiday beach rentals was fabulous! We are from Destin florida so we are not tourist/newbies to the Florida experience therefore we knew where to find the perfect "spot" for our wedding week. The area right around the property is less populated offering a little privacy, not dozens of people walking down sidewalks constantly. Just 3-5 minutes down the road shopping & grocery stores are available, liquor stores, gas stations. The beach view from tanlines was stunning, sunrises/sunsets were stunning. The home itself was spacious, allowing all of our guest their own little area to relax. The kitchen supplied all of the utensils we needed for cooking & grilling on the egg. The coffee pot being an old school drip was GREAT, my parents prefer that type of pot. The coffee pot in the kitchen upstairs and down stairs both leak and need replacing with the SAME STYLE PLEASE but also adding a keurig would be a nice touch too for us pod users! The living room area on the 2nd main floor is rather small but we love the open floor plan and the fact that the pool is located on this floor along with the kitchen and a master bedroom that we gave to my parents since we did not want them using stairs!!! I wish their was more seating for guest to all sit in the main living room area together but we made it work. Be aware that the sliding door leading to the pool is super annoying, before you slide the door you must push the button which is oddly located to the far left of the door, upon entry and exit the button must be pushed or this SQUEALING ALARM goes off after about 30 seconds BUT that is required per florida law, it's a valuable safety feature if you have small children, thankfully we had no children attending. We absolutely plan to stay at this property again, so please not than none of my stated "complaints" are sincere complaints simply listed information for anyone to consider. Holiday beach rentals (property management) was absolutely awesome, attentive, responsive as well as friendly and professional. We had a magical wedding week and this property was overall perfectly suited for our needs! A very cozy space. Clean bedrooms, bathrooms and kitchen.. Linens were fresh and all supplied with a roll of toilet tissue and travel size hand soaps. DON'T FORGET to bring your beach towels, laundry detergent, trash bags, paper towels and a few extra dishwashing pods or dish detergent. Thank you Tanlines for accommodating our wedding week with our family & friends! Look forward to staying with you again in 2025

Totally fradulant representation continues…read more.. Rented a beautiful house from website. Show up and there is a new four story house that is being builtg built obviously for several months next door. They still show the house with an empty lot next door. I tried multiple times to leave a review on the property, but they won't post my review beacuse i point out that you should expect construction all day next door... I would not trust them anymore.

We had a great time at Aqua-511 for our vacation. The condo has great views of the beach and on the…read moreend of the building with a wrap-around porch. The master bedroom has a private door onto the patio which was super nice! The condo was clean, and spacious. Two big bedrooms, both with King size beds gave plenty room for us to spread out and move around. The biggest bonus was the QUEEN size bunk beds! There are two pools on the property that are beachside, and the beach is easily accessible. We like the fact that there are beach chairs right there for rent and you can also rent jet skis, parasailing, banana boat rides and boat trips to Shell Island. Across the street behind Alvin's Island you can rent golf carts. The condo kitchen was stocked with everything we needed to cook. There is also a full-size washer and dryer that was great to have to wash daily beach wear. I loved the fact that the parking garage was attached with a walkway, and you didn't have to attempt crossing the busy street with all your luggage and groceries. To access this condo, there is actually another elevator located on the west end of building. Made it easier to get to and from the condo. The main elevator on the 3rd floor at the walkthrough gets really busy at check-in and check-out time. Condo is close to great shopping, eating places and Pier Park. Right across the street from Shuckums. The only issues we had with the condo were minor for the most part. The blender in the kitchen didn't work. The shower head in the guest bathroom was made so that it would not angle all the way down and would spray out of the shower onto the floor if you opened door to get in/out. the guest bedroom REALLY could use some Blackout curtains. Alvin's Island is directly across the street and their lights stay on ALL NIGHT which makes it really bright in the bedroom. If you're a light-sensitive sleeper like me, you'll never get to sleep! I actually slept on the couch one night. The biggest issue was the sliding barn door closure on the kitchen closet. It is not secured with a guide on the floor and easily comes off the track when trying to open. It even fell completely off the track once and fell over onto my granddaughter. Fortunately, it did not injure anything or break. This is the most serious issue and really needs to be fixed/secured. All in all, the condo was great, our trip was great, and the weather was great. I would definitely go back to Aqua 511 again. Couldn't ask for anything better!

From the owner: Online booking and phone reservations 24/7.read more

We stayed in room 602: a three room, three bathroom suite with a balcony from June 14-21. It was…read moreplenty spacious and the washer and dryer were included IN the room, which was a huge bonus for five people. The beds and pillows were super comfortable and there was a lot of storage. There is a dining table on the balcony with a beautiful view of the ocean and it's nice and quiet. The living room TV is a smart Tv, which means it has a 3D option, netflix, hulu, hboGo, etc. It also has DVR so you can come in at night and watch what you missed if you want. Bonus! The previous family left a bunch of sand toys/umbrellas/chairs in the utility closet! Maybe it's included in some rooms but I wouldn't count on it. Cons: a lot of the light bulbs were out (there were extras on the cabinet), one of the toilets out of three would not flush, the kitchen sink faucet wouldn't get hot, and when we got there the floor was absolutely filthy. We had to mop a couple times the first night so outer feet wouldn't turn black anymore. Some of the towels smelled sour, like someone left them in the washer for too long and didn't bother to rewash them. The parking garage is AWFULLY tiny and cramped; given we drove a large Ford SUV so parking anywhere is difficult. The ramps up and down are only built for one car one way so if another car is coming you have to back up so they can get through.

Our stay through our AirBnb was great. Loved the condo, loved the property, loved the host. But the…read moreone star review is for my interaction with the building manager Raymond. He had the hot tub shut down at 2pm due to a small shower and very distant lightning strike on our last day there. The rain lasted about an hour with no more lightning. After multiple hours of no rain or lightning (with sun shining) I got ahold of him directly to see when it would be reopened as we were planning our evening agenda around getting a little hot tub time in on our last night there and he seemed to be irritated and passive aggressive about the entire idea for some reason. I even sent him a screenshot of the hourly for the rest of the day showing great weather all evening. At this point he told me that as long as it looked good (which it did) that he would have the 6pm guy open it back up. We'll come 6 pm The weather looked even better with sun shining yet the hot tub was still closed. Come about 7, I checked again to no avail. The guy seemed like he was on some sort of weird power trip and I honestly think he chose to keep it closed out of spite after accusing me of "pressuring him" to reopen it!! Politely pleading the case for an amenity that we paid good money to use to be reopened in a moment that it clearly should be open would be a more accurate description. I wasn't hostile at all when talking to him which made the entire conversation even more perplexing (and laughable). I'm still chuckling about the passive aggressive tone when he accused me of pressuring him. It was a clear attempt for him to manipulate the conversation/situation. I think he was maybe angry at the start because someone on staff gave me his number so I could inquire after going to the main office prior and finding nobody there to talk to. Luckily another great staff member (the 6 o'clock guy) opened it up and saved our last evening there, while agreeing that there was absolutely no reason to keep it closed. He also informed me that Raymond never said anything to him about the hot tub as he told me he would, which again was laughable. What a silly situation. The whole situation had the feeling of him having the mindset he was doing the guests a favor by letting us stay in his building. Which is not how a guest should feel or be treated by the property manager. The owners and guests that we talked to all week were fantastic, but my interactions with Raymond tainted an otherwise wonderful trip and it wouldn't be very difficult to find a more friendly property manager with less of a chip on his solider. The whole situation was irrational.

Too many things broken and shut down. Starting with condo: towel bar was not attached fell in…read morefloor when towel was placed on it. Door knob in 2nd bedroom comes off in hand on the inside of room. Vacuum handle broken. Sink in master bathroom does not drain, stopper does not work. Pull out couch was unusable could feel springs through mattress. Had to buy an air mattress to accommodate one of the guests. Dirty silverware and tongs in drawer. The facility advertised an Arcade. It was never open. We were told by staff it was just used as a selling point. One of the pools and lazy river was shut down 2 days. No ramp going to beach could not use a wagon, had to carry everything to beach. Fire department had to be called because elevator smelled of burning wires. Fire alarm did not sound. We had to evacuate. Positive things are bathrooms were roomy, staff was kind and helpful kitchen was fully stocked. Enjoyed the back porch with amazing views.

DO NOT BOOK HERE!!! We had booked 3 beach homes with this company through VRBO 6 months ahead for a…read more74th birthday. Horrible communication, homes were not ready leaving us book 6 hotel rooms then other homes last minute and over 700 miles away from home. We still have not received refunds for any of the homes and we keep getting told they are short staffed a week later. OWNERS OF THESE HOMES... You should think twice before using this company who treats your customers like trash. Over 25 of us in this group WE WILL NEVER USE THIS CONPANY AGAIN.