Terrible business. I got disconnected twice during my first two phone calls, without a call back…read more Back each time to calling a receptionist, she casually admitted a problem with their phones??? Then finally I became a customer, but they wouldn't let me speak to an actual tax person to see if I was a "fit" until I paid them $240.00 deposit. I felt "wow, this must be a professional outfit, or a scam job". Then John called and was fine on the phone and we got my calculation figured out for a RMD distribution amount that I needed to withdraw from my Fidelity account. I was in their chat system by this point which seemed like a better communication style and their preferred method, which REQUIRES that you enter a PORTAL, which was fine, so long as they actually got the job done. Next, I asked what my balance was to see if my $240.00 was all spent from this one transaction or not, and to start to get my tax stuff together for him. I literally NEVER heard back from them. Also, and to conclude, John said during our initial conversation that doing an MLP stock tax form would not be a problem. Long story short, I never heard back about my balance, and I guess making that first calculation done spent the entire deposit (but don't expect a receipt or invoice showing anything from them). So I went to TurboTax for my taxes and paid an extra 50 bucks for "Expert Assist" and got my entire taxes done with extreme competence and the tax person was awesome. I am sure that Jacks would have charged me many times what TurboTax charged me, and I was just completely left with a bad taste in my mouth from the whole experience. I have no idea if my $240.00 was all spent with one calculation or not, and I'm sure I will never find out, but my TurboTax bill for doing all of my taxes, along with calculating a very complicated K-1 form and 1099s was less than $240.00 My experience was totally "jacked up". Don't bother.

Jack's has been nothing but great since we hired them to help with our taxes. They are flexible,…read moreknowledgeable and never make me feel rushed with any questions I have. This whole process of dealing with the IRS has been so nerve-racking and they make it 100 times better. I definitely recommend!

I strongly caution future clients to think carefully before using this tax preparer…read more My husband and I originally had a good first impression and felt comfortable trusting her with our taxes. Unfortunately, that trust has been lost due to the lack of communication, professionalism, and transparency we have experienced. After our taxes were prepared, we discovered there was a significant difference between the refund amount we were originally told and what was reflected by the IRS. We immediately reached out multiple times by phone and text asking for an explanation and simply requesting communication. We were not asking for anything unreasonable we just wanted answers and an understanding of what happened. Despite multiple attempts to contact her, we still have not received any direct communication, phone call, or explanation. We were later informed through an email that our tax return had been amended, but we were never given a clear explanation of what was changed, why it was changed, or any opportunity to discuss the situation beforehand. This has been extremely disappointing and stressful. When you trust someone with something as important as your taxes, you expect honesty, professionalism, and communication. Unfortunately, that is not the experience we have had. We made every effort to resolve this privately and gave multiple opportunities for communication. We simply wanted answers and transparency, but we continue to be left without an explanation. Future clients deserve a tax professional who values communication, keeps clients informed, and takes their concerns seriously. Based on our experience, we would not recommend using this tax preparer. I truly hope this review encourages her to communication so we can finally resolve this matter. We never wanted it to get to this point. A simple courtesy call or honest explanation could have prevented a lot of frustration. We are still willing to have a professional conversation and understand what happened, but we need communication and transparency.

Although staff was very personable, still waiting for my tax return in November to be signed and…read morecompleted. No return calls, no follow up although payment of over $500 was made in April, Total crickets

The tax knowledge of these people is truly outstanding. They also really care about their clients…read more In my case the IRS claimed that I had made a mistake in my 2022 filing. Not so bad, but when I sent them proof that I had done my taxes correctly I got no result, rather a second notice. Then I called for help and Paula took over and plowed through the many hurdles, including having to elevate my concerns. She got it done!!!! They're simply great.

I contacted Dan Randall and associates regarding a tax problem I was having with state taxes from…read moreColorado. Paula quickly stepped in and was able to get this resolved. They were easy to work with and reasonably priced. I would recommend highly.

Andra is great. We've been with her for 5 tax seasons. She is available for in-person, online or…read morephone meetings.

Me and family went again to Andra to file our taxes from 2019 on Feb 15th, 2020...right before the…read morepandemic hit us. Thank God we went ASAP to get this done. It was our 2nd time going to Andra and it was another amazing experience. It was a bit challenging, because our 4 yr olds saw everything as a distraction, even though they were using their talents. Although my husband and I seemed a bit stressful, Andra enjoyed seeing our boys again. She is super nice and so profesional. I love how detailed she is with everything. Hands down to Andra...best tax lady ever! I will always recommend her. I can't us going anywhere else. Now that we entered 2021, we plan to send her everything via email. It's been very tough living through this pandemic. Just thankful that there are ways to do things safely. Thank you Andra for your above and beyond customer service and hospitality.

this credit repair service is amazing!!!! i started with a 658 and my score got up to a 683 in 3…read moremonths. my score just took a recent dip due to an incorrect charge off on my account and nicole noticed it immediately and asked me about it and when i told her i didn't recognize that, she immediately began disputing it. it's still in the process but she's great. definitely will continue doing business with royal financial services!

From the owner: At Royal Legacy Services, we specialize in strategic tax planning and preparation for individuals,…read morebusiness owners, and high-income earners who are ready to take control of their finances. We go beyond basic tax filing. Our approach is centered around proactive tax strategy, helping clients legally reduce their tax liability, maximize deductions, and create long-term wealth-building opportunities. With over 20 years of experience in accounting and finance, we provide personalized, year-round guidance tailored to your income, business structure, and financial goals. Whether you need expert tax preparation or a customized tax strategy plan, our goal is simple: help you keep more of what you earn—legally and confidently. We pride ourselves on delivering a high-level, client-focused experience while ensuring full IRS compliance and peace of mind. Ready to stop overpaying the IRS? Let’s build your tax strategy today.

First and foremost, I want to let you know I'm very disappointed with the service at this location…read morethis year, and it is only the beginning of the holiday refund advance season. I'll go ahead and get straight to the point. I received a call on Friday to confirm my 9:00 a.m. appointment on Saturday, December 13th. I waited in front of the office for at least an hour. This location is at 4770 West Ann Road, Ste 2, North Las Vegas, Nevada 89031. I called the number listed on the website and spoke to a lady named Charlie at the Rancho location. She said the tax preparers were running late but would be there soon. There were four of us customers waiting outside. Eventually, I saw Tika arrive--she was not scheduled to work that day, but I want to mention that she was an excellent employee last year. She kindly opened the office and logged into her computer, but was unable to access her Jackson Hewitt account. She called her manager, Pam, who asked to be put on speakerphone so everyone could hear. I expressed my frustration to Pam, the manager. Pam told Tika to send us to the Rancho location, which made no sense to me. If we had appointments, someone should have been there to assist us. Pam said there was a family emergency with one of the tax preparers. However, I found her to be very rude and unsympathetic, as if our concerns were not significant. As a manager, she should have called us in advance to arrange coverage for the appointments. Instead, she acted as though we were bothering her. I have been a loyal customer for many years, but the service has gone downhill this year, especially under this manager, Pam. It is disappointing to see such a decline at Jackson Hewitt. My family, friends, and I--about ten of us--will no longer come here due to the poor service and unacceptable management

First time working with Jackson Hewitt and it was an awesome experience! My preparer was Tika and…read moreshe was not only professional, but communicative, funny and knowledgeable. Great experience overall!

I have been using Keely and Advantage for over 2 years now for both of the businesses I manage and…read moreshe is second to none. Keely never makes you work to get a hold of her, she is always readily available and a wealth of knowledge for any questions that come up in my day to day business. Any reports I need or corrections to QB files; Keely has them done without delay. I can offer no higher of a recommendation than Advantage, if you are looking for a good bookkeeper and an excellent resource then look no further.

From the owner: Please visit our website to schedule your free consultation!…read more Our drive and vision is focused primarily on assisting small business owners and entrepreneurs with advancing their competitive advantage within a corporate driven economy. We strongly believe the accountant is meant to cultivate and organize the revenue production into financial growth. Therefore, we have designed our services as such to offer a full suite of financial accounting services to small businesses owners so they can set aside the burdens of managing their finances and instead concentrate on producing revenue and success of their endeavor. The financial services suite includes a variety of services such as: Fractional Controller Services, Full Charge Bookkeeping Services, Receivables and Payables Management, Financial Analysis, Cash Flow Analysis, Construction - AIA Billing, Inventory Records Management. Payroll Management, General Ledger Repair for Records in Arrears, Budgeting Management, Tax Planning, Financial Fraud Examination Services, and Tax Preparation Services for businesses and individuals,

I've gone to Jan since the beginning. She's available year round & more knowledgeable than anyone…read moreI've ever met. Refunds every year & she's a dog lover & they always sit by my side. I've referred dozens of people to her. She's the best tax person.

Wow... nothing but lies. First of all, my gf was with me and your husband was in the other room…read more I was a perfect gentleman at the house with witness. Just by reading this tripe you can tell if that had happened you'd have called the police I'm sure. Absolutely ridiculous. And there was no schedule C - OMG!!!! I can't believe the lies being told here. And she said "whoever told me you can't e-file back returns is as clueless as me" the IRS told me and I have proof that your submission was rejected and you never told me. In the end, customers will know the truth by reading your reply. And I'm saving what you wrote about me... I'm sure there's professional ethical issues with your reply. I haven't called or sent any phantom emails I have a daughter and a life, I wouldn't ever harrass anyone. I only called and emailed a couple times trying for resolution and you ignored me. I have those emails too! Nothing harassing about them. You totally ripped me off.

Ms. Walker is absolutely amazing! Very knowledgeable and helpful with any issues that arise.read more

I been going to Roberta for over 27 years and counting. I recommend Roberta to do your taxes! She…read moreknows everything about them as she will get you every penny possible that is allowed! She does my taxes and 6 of my family members as well.You won't be disappointed with Roberta service.

Eileen is quite simply, terrific. Period. You may not like her delivery, her decision-making…read moreprocess, or the manner in which she stays within the bounds of tax law. But when you need your taxes done, and done with your best interests in a professional and expeditions manner, Eileen is your gal. I was formerly with a CPA for over 40 years. He became nonresponsive, consistently late, and unbelievably unorganized. It got worse thru the years and I should of left at least 10 years earlier but I stayed. I had been there so long, I figured he knew me, knew my tax history, starting over would be a pain, etc. etc. It finally became too much, too late, I had enough. For the first time in years, I found myself looking for someone to assist with my taxes. I tried various CPA's, and obtaining an appointment was like pulling teeth. I came across Eileen, probably thru YELP, and began to do a bit of research about her. She was not a CPA. Would I be missing tax benefits if I didn't see a CPA? All in all, reviews for Eileen were stellar and I was losing patience with attempted appointment settings for CPA's hence, I contacted Eileen's office and set up a consultation. No nonsense here as she quickly told me what I can do, what I can't, what makes sense, and what in the world was this thing I called record keeping??? I didn't agree with none of it. In fact, I pretty much disagreed with everything she said. In order to get back on track, Eileen suggested I do A, B, C, and don't forget E, F, and G. She was patient, listened to my complaints, my disagreements, and my overall rational but calmly explained how and what needed to be done and most importantly, why. And yes, it was going to cost me. But it was honest, I felt good, and down deep, I knew I was in good hands. I could trust her and felt she not only knew what she was doing but had my best interests in mind. She explained strategies that would lessen financial tax burdens, what records I needed to maintain, how to effectively organize them, and what I needed to present to her so she could provide the best results possible. In other words, without me doing what I needed to do, how could she? I have grown possess a very healthy respect for Eileen and her overall demeanor and expertise. I have been with her for three years and fully intend to continue. I will still argue with her here and there but to me, she is a consummate professional that will get you back on track and make sure your taxes are in excellent shape. And she will tell you the truth. She is fair, price conscious, and exceptionally good at what she does. In addition, she has always made herself available whenever I had a financial question, tax question, or even seeking a referral for folks engaged in a variety of services. If you need a tax professional to represent your best interests, Eileen is the expert you are seeking. I only wish I had found her years ago. I was younger, stronger, and might of won an argument... Thank You Eileen!

After multiple years of using Eileen Jacobs to handle our federal tax returns, she has repeatedly…read moreproven herself to be very knowledgeable and helpful in assisting us in preparing and filing tax returns. Lately she has also provided helpful and accurate information concerning real estate taxes on house sales in California. She has earned our trust to remain our tax advisor for the foreseeable future, and I recommend her services to others without qualification.