Most DFW has seen the story this past week about how Dallas firefighter William Scott Tanksley…read morepassed away after falling a freeway over pass after being hit by a car during the recent ice storm. Very sad story to hear, but the video from his funeral today was that much harder to watch. Dallas Firefighter Killed in Fall Laid to Rest http://www.nbcdfw.com/news/local/Funeral-Monday-for-Dallas-Firefighter-Killed-in-Fall-245811391.html via @nbcdfw (I'm not sure if you can click on my hyperlink. Google search "myfoxdfw William Scott Tanksley funneral".) Play the video link and watch frame 1:52 (if you watch the video from NBC DFW) or frame 1:08 (if you watch the video from MyFoxDfw), Tanksley's young son, clutching his father's firefighter hat, overwhelm with grief. I am at a lost for words on how to describe the pain and sorrow that I feel for Tanksley's son. God bless the Tanksley family. May they one day find peace with their loss.

i think this company is out of business ! they didn't return calls or email so i drove to…read morethe office and it was closed in spite of website posting office hours . i looked through the windows and the space looks unoccupied .

We were in a pinch. Our current Foster Licensing Agency shut their doors and we needed to get a…read moreTON of stuff done quickly in order to move on to another agency. One thing was to get our extinguishers certified. These guys were the best!! We called asked if we could bring it in and they took us right away, certified our 2 extinguishers and sent us on our way. I highly recommend this place if you are ever in a situation like we were or in any type of situation. Keep up the GREAT customer service.

We had our fire extinguisher inspection serviced by this company last year. I was not involved with…read morethe process to speak about the experience then, but I can say it has been an awful experience in dealing with them now. So much to the point where I have to write this in a review. The 1 star rating isnt even worthy. The owner, perhaps Doug, was curt on the phone when I asked to schedule our annual service. He said his son was likely the person who came into our company the year before and to reach him. When the son or whoever called us back (a few days later), he would not schedule a day or provide a general time frame; rather, he said he would call an hour before arriving (any day) that week. There didn't seem to be any sense of urgency so I asked for reassurance he would definitely come. He said yes. The week goes by, he never calls or shows. I call back the number listed on our inspection tag and speak to the owner again. I briefly explained I had been in touch with his son to service our company's fire extinguishers and he never got back to us; how can we schedule an appointment. I heard a pause and then a click on the other end--he straight hung up on me! Customer service goes a long way and these guys do not have it. They're unprofessional, unhelpful and incredibly rude. I can't imagine they have a loyal customer base with the way they treat people; you'd think they would want to make money and hold a solid reputation. I'm glad they didnt take our money, because now we can give our service to a company who respects their customers' time and does the work they advertise. I highly recommend Pitt's Fire Equipment Co in Plano. They were friendly on the phone as well as in person and came the same day I called.

Very prompt Services. Came to our location to perform services. Fair and upfront pricing. Very…read moreprofessional and they speak spanish!

From the owner: Titan Fire Protection is a fire protection company. We service and maintenance fire equipment…read moreincluding: Fire extinguishers: Service Maintenance Inspect We Inspect, Certify and Tag fire equipment. Restaurant suppression systems: Service maintenance Inspect Types of equipment we service: Vent hoods Ansul systems Fire system Kitchen fire system Ansul fire system Vent hood system Fire Alarms Inspections Service Maintenance