BEWARE OF THIS COMPANY. ANY negative reviews here, the owners deny knowing the clients, we will…read moreupload photos of contracts signatures if needed, this is a real review. We had and continue to have a HORRIBLE experience with this company. J.Dickson Munds, and Allison Brown, to name a few, are completely inept and incapable of running a business and dealing with customers. They will take your money and DISAPPEAR, leaving code violations, potential for lawsuits, and unfinished work. THEY TOOK OUR MONEY AND WILL NOT CALL US BACK. We have already reported them to several municipalities, and are planning on taking them to court. There are so many better pool companies out there to use, make sure you do your research and talk to ACTUAL customers. We all need to stand up to companies that behave unethically without any accountability.
UPDATE AND RESPONSE
Your response is further evidence of what a sham of a business this is. Another review that I wrote on another platform received numerous votes of support and confirmation of your inability to operate a business. An ethical company does not lie about their customers, which you just did. That, or you simply have no idea what was actually happening on site, which is unsurprising considering you completely shut us out once the money came through.
We never treated anyone on the job with anything but the UTMOST respect, even when they destroyed our staircase, leaving it (and still left it) without a protective barrier for months, even when they left their cigarette butts floating in the pool water, even when we had neighbors left and right emailing us, knocking at our doors and calling us at all hours to complain about how unprofessional the workers from this company behaved; from destroying their front lawns, to harassing and fighting with them.
Weather and township delays were never an issue, this is about a lack of communication and accountability; and you deciding to slow roll our project as a punishment for reasonable requests for information. Blocking your clients numbers as a result of NORMAL communication is absolutely UNACCEPTABLE. Telling a client, quote "this is the last text you will receive from me" is closing communication ties. All of your staff constantly complain about you Allison, and are constantly mentioning how they have no respect for your business practices. Everyone, including your husband, just have to do what they are told; essentially acting like a dictator. You have workers who are MISERABLE, something noted by all of our neighbors, who are HAPPY to REVIEW as well.
Incidentally, 36 hours to write a check didn't seem to be a problem when YOU needed money from us, as your husband would show up with no warning and demand a check which we happily gave him five minutes later.
Most recently you are threatening to void our warranties and hold our money until we sign a new contract, which has nothing to do with getting money back for work that was NEVER even started.
We are communicating now through this review more than ever before, as you have literally NEVER responded to a single email we sent you.
Well here you have it folks, this company will try to lie and tarnish your name when challenged; thankfully we have an army of supporters who were actually here, and saw what happened. They will continue to bring to light the dangers of working with a company like Premiere Pools and Spas. Check out the 2 stars on Facebook, and 1.5 stars on Consumer Affairs.