Not that any of us should look forward to needing the services of a funeral home, but the time(s)…read morewill come when everyone will require these services. R.W. Baker and Company Funeral Home and Crematory was a godsend for me as I looked to give my father the most fitting send-off I could provide. There is something to said for longevity and years of experience. Suzann, the funeral director, guided me in the gentlest of ways with kindness and expertise. My situation required logistics that R.W. Baker made seamless. I am grateful for the compassion and professionalism exhibited by Suzann and the entire staff, from accounting to the boots on the ground, the day of my father's service. I could have chosen from a number of funeral homes, but I went with years of experience and was not disappointed. I highly recommend R.W. Baker to meet and exceed your expectations, when you are faced with end of life preparations. It was not a transactional experience; it was and is based on a one-to-one relationship.

The people at R W Baker and Company Funeral Home were exceptional with my mom's services at the…read moreNorthern Suffolk facility. Britt Carter handled the many changes we threw at her in expedited fashion. From the Viewing services, the memorial slide show, the following day Mass, the transportation to a Veteran cemetery, two states away, by Mr Baker, and all the logistics in between, went smoothly like clockwork. Mom's services throughout the 3 day event was what she wanted. Their prices were quite competitive too.

I am from California and needed information about funeral homes and cemeteries in the Suffolk area…read more They handled my call with professionalism, and gave me the important details that I needed to move forward. Their website and phone etiquette make them top-notch in my book. Thank you for your help!

Doing a review for a funeral home is very bittersweet. Let's be honest, who looks forward to…read morefuneral services? However, during a really difficult time for my family while handling the death of my grandmother, we enlisted Crocker Funeral Home to assist with her final wishes. Millions of THANKS to Ms. Ebony Johnson, who was EXTREMELY helpful to my family, especially to my mother, while trying to navigate such an emotional time. She made the process much easier and took care of so much. When there were "family complications," she was patient and gave us reasonable enough time to get things situated and straightened out. At one point, there was a minor mix-up with the obituaries and Ms. Ebony had it corrected right away without issue. That speaks to customer service for me. Now, in relation to the care, I will say that I literally cried when seeing my grandmother for the first time after her passing. I had to hug Ms. Ebony after seeing my grandmother. My grandmother had not looked like herself in such a long while due to being ill, and they really restored her (pre-sickness) beauty and made sure she was put away with dignity. I admit I was even pretty tickled because they requested we provide necessities that were inclusive of a slip and panty hose. (Why would she need a slip and panty hose??!!). But then it was explained that it was regarding the dignity and properly putting the person away. Also, my grandmother wasn't overly caked with make-up where she looked like a completely different person (you know the strange ghastly look), and each and every person who came said how beautiful she looked! The limo and the hearse drivers were friendly and courteous. We were very happy with what was provided, and we are very grateful for the help from Crocker!

We were impressed by Ms. Gail Turner warm and welcoming smile and knowledge of the business. She…read morefelt like family, and I can't thank her enough for the great way she treated us. I also appreciated the ground staff as well because they were very helpful.

This business lies to you about everything! They don't keep the grounds well kept either! I had my…read moremothers funeral here and they lied about the air conditioning, lied about the yard & area being cleaned prior to services, lied about my mothers name being placed on the mausoleum plate prior to services, lied about the number of chairs they have available, etc.... My Mothers Funeral!!!! They show no remorse for their actions.

You are in good hands at Parr Funeral Home. Mr. Parr takes such good care of his clients. He has…read moregone above and beyond to help us in the passing of my father. It is the little touches that he gives that means so much. I can't say enough good about Mr. Parr and his amazing staff. Thank you for being there for us in a time of grief.

I wasn't involved directly with the staff but as a friend of the family it wasObvious the staff was…read moredoing more than their fair share to keep everyone on their feet and to get through everything. Very kind and gentle with those who were grieving .