I was worried to go to this place because of the mixed reviews, but ended up being pleasantly…read moresurprised and quite happy. I walked in on a Tuesday morning for a regular manicure, and was accommodated without a wait. Laura was my technician and she did an excellent job! She was detailed-oriented, skilled, and made sure I was comfortable with her work at key points (e.g. the shaping, color). I was very happy with how my manicure turned out and it looked as good as new the next day, when I spent the day at an important work event. I also appreciated the fact that the instruments were freshly sanitized. The other staff members I interacted with were warm and friendly, which was great. Overall, this was a pleasant space to get a quality manicure! (Don't be scared away by the bad reviews like I almost was!)

Tina was very nice and the nail place has great lighting. The lighting is so great that I could see…read morehow dirty the place was. There were blankets of dust on the walls, the floor was filthy and that grosses me out. The furniture was falling apart. I was kind of shocked by the location and the lack of presentation. Nevertheless my manicure was ok. There were at least 4 people seated who worked there, can no one sweep? Can you hire a cleaner?

BNT Nails is hands down my favorite nail salon in Miami. I've tried plenty of places over the…read moreyears, and nothing compares to the consistency and skill here. Every technician is truly talented -- whether it's a flawless gel manicure, the perfect shape, or detailed nail art, they all know exactly what they're doing. What really makes BNT special though is the environment. It's welcoming, friendly, and never rushed. You feel taken care of from the moment you walk in. The team is professional but warm, and it makes the whole experience feel relaxing instead of transactional. If you're looking for a go-to nail salon in Miami where quality and vibe both matter, BNT Nails is it.

This place continuos to have the lowest quality of costumer service. I was hoping to become a…read moreregular considering it's so conveniently located but no. My first encounter with the gentleman at the front desk left things to be desired, he was rude, condescending, and borderline annoyed that I was asking for availability for a pedicure. Today I tried again, maybe I perceived the initial encounter in the wrong way. But once again, I was proved correct when the I showed up at 4:30 wanting the same service, a pedicure, but the door was locked despite costumers being there and some waiting. The owner unlocked the door, looked me up and down and told me "sorry, we're closed." However, their hours stated they were still open. I walked away, they don't want my business that's fine; I will go somewhere else. The hostility and plain bad attitude are not worth it. The one pedicure I got was mid at best. Their only redeeming quality is their Hispanic tech, she's quite sweet and respectful.

I absolutely love my nails! The salon was clean and relaxing, and the nail technician paid great…read moreattention to detail. Everything looked neat and flawless.

What an amazing find! This was my first time getting a hard gel manicure and I'm happy to say that…read morethis was the BEST manicure I have ever had! I guess I'm so used to that "rushed" feeling when going to nail salons, but nope, I felt relaxed and had absolutely no anxiety or stress! Yana was so friendly and her attention to detail is like none that I've seen or experienced. I literally can't stop looking at my nails and I get so many compliments!

My go-to for a pedicure! I've looked a lot into pricing in the area and most places are ridiculous…read more This is one of the most reasonable and it's still a cute place and an enjoyable experience. My pedicures here have always been relaxing and thorough. You can schedule online or call, but I usually find it's not terribly busy so same day appointments are pretty easy. Def recommend!

Was coming to this salon for the last year until today I will never return. Made my appointment…read morethrough ClassPass as I have done many times in the past and when I show up they try to tell me they don't accept it anymore and will not honor my appointment, despite me booking this exact way one month prior. So despite PAYING for the appointment they refused to honor it. Horrendous customer service. Such a shame because I really did like the way my nails were done but I cannot with good conscience support a business that steals.

I've been going to Leslie for years! Wow she knows my whole life story now lol. Anyway, she is the…read morebest nail tech in Miami (I said it). Her nail art is always meticulous and beautiful. She will remember all of your favorite colors (mine are always nudes) and she's a pleasure to chat with. Her studio is very clean and you will be the only one at your appointment. It's the ultimate VIP experience! She has disinfecting spray for your shoes upon entering the space. The studio has a ton of beautiful plants surrounding you as well. It's very relaxing. Make sure to book ahead of time so that you can always have a fresh set. I always get compliments on my nails and I like to keep it that way! She uses Japanese gel nail polish and I usually add the hard gel to keep my nails lasting almost 4 weeks! I mean you should go before, but I'm lazy LOL. You have to go and experience it for yourself, you're gonna love it!

I love my nails! Cindi understood exactly what I wanted and did an amazing job! I recommended a…read morefriend and she went to get her nails done a week after and hers came out beautiful too!

I was looking around for a good nail place and stumbled upon Neo Nails, which caught my eye because…read morethere was a lot of positive reviews online. I was online and filled out the booking form to which someone reached out to me via email to confirm the services and to finalize my appointment. I scheduled the UV GEL FRENCH. Disclaimer: the booking form is not a confirmed appointment until you hear back. Once you speak with a representative, a link will be sent to your phone via text message and a credit card will be needed to hold your appointment. And yes, that also means that if you are late to your appointment or last-minute cancel your appointment, you will be charged accordingly. The drive to the salon was easy, the area to turn into the plaza, wasn't cramped, in the parking lot was spacious enough, and most importantly, it was free! I just hate when you go to places and have to pay for parking when you're already paying for services, I'm a firm believer that store should validate. Anywho, once you enter the salon, you're met with bright lights in a spacious salon. There is the front desk where checking is super simple and I was taken back quickly, and they sent me up with Betty at the chair. Once I was seated, she asked me if there was anything that I wanted to drink, which is nice. Most of the time when I go to some places that should be offering this service, they don't even ask so it's nice when you don't have to be the one to ask them. Then, once I got my wine and tried to settle into the massage chair, she started getting to work on these dogs LOL. She was very good and thorough, and didn't overdo anything. Nails Salon, I feel like they're not careful, or they don't care, and then they'll literally grind the skin off your fingers and toes. The only con I have with this place is that the massage chairs are slightly confusing and difficult to use. I was like should it be this hard? Overall, efficient service, reasonably priced, and kind workers. I'd come back!

My nails ruined very quick and they said it was my fault -got hard gel this are hard to ruin within…read morea week yet they did

Incredible Russian pedi! The attention to detail from Diana is unmatched and my nails look perfect…read more Highly recommend! Marianna was very welcoming and attentive. Just moved to the area and so grateful to have them down the street! They also have a frequent customer discount card so that is a plus!

I had an amazing experience at this salon! The front desk Party was incredibly friendly, attentive,…read moreand made everything perfectly organized from the moment we arrived. The atmosphere was warm, fun, and very professional. Special thanks to Alina -- she is a true artist! Her work is flawless and she really pays attention to every detail. I absolutely love the result and received so many compliments. Highly recommend this place for both the service and the talented team. I will definitely be coming back!

This place is a great fit if you care about how you appear daily…read more Thiago did a great job on my hair and I never looked better! Super nice and very professional approach! I feel great and will most definitely stop by again many times! Paul Losev, professional musician at Nature Calls Records!

Love Lee Lou's Excellent customer service, Eneko is…read morefabulous!! I have a membership here and come every month, and every month my hair is just perfect. I've never had a bad experience And I have been coming here for the last 3 years. Meticulously clean, spacious, beautiful salon with beautiful view. My appointments are always on time to the T. They offer you espresso, coffee, tea. They even pay for your parking. Prices are unbelievably affordable for this gorgeous prime location and expertise of my colorist Eneko. So happy I have discovered this incredible little Gem

**update to review...my mom in her 100 years never had a toenail fungus until this place...I was…read morenot going to say anything, but I just had to. I noticed the fungus once I took the toenail polish off and immediately took her to the dr, who said it came from unsanitary nail utensils , so as opposed to the last review I would not recommend them because of this. 8/6/2025 I was so happy with the service that Wendy did for my mom. That day was a very special day, it was my mom's 100th birthday and we decided to give her some pampering. Wendy did an amazing job on her feet and hands and they were chatting, so I saw that my mom was truly enjoying herself. I would recommend Wendy for a pampering session with an older person, she was very attentive and had a good vibe. I will definitely hire her again.

Outstanding Performance and service. Very friendly and professional . I will use them againread more