Some great prices on some items, it's hit or miss. Clothing is expensive, but discounts and prices…read moreon some other items makes up for it.

They missed labeled a sale and refused to sell at marked…read moreprice bad customer service do not recommend

I feel so torn about the Kansas Sampler. On one hand, this is a mega store where you're sure to…read morefind something for any local sports fan. On the other hand, it's kind of like the giant hy-vee by my house. It has a ton of stuff but somehow at the same time not much variety. Like do you want a K-State shirt? Okay we have about 200 of them, but they all essentially look the same. I was also really dismayed by Rally House recently as my husband really wanted this specific K-State pullover that kept selling out online. I happened to log in one morning as they had re-stocked, I purchased one, and then they sent the wrong size. I tried contacting them online and nobody ever responded to me. I instead took it to this store and they had only one other one in stock which I exchanged it for, but it was a size too big, which is better than three sizes too small, but still not perfect. I was hoping for a bit better customer service overall. Will I come back? I'm sure I will, and if they are able to start carrying even more local retailers and makers in these stores I'm likely to return even more often.

I purchased a Carolina Tar Heels sweatshirt online from rally house on 12/27/2024. I have never…read morereceived the sweatshirt but my card was charged $78.00 on 12/30/2024. I have tried calling customer service on 3 occasions only to sit on hold for over an hour an no one answers. I also tried their online chat feature, which is a joke. it's a bot and I receive a generic message that someone will be with me soon but no one ever responds to the text. I now have to file a dispute with my credit card.

Went to this location in Olathe Ks. Was looking for a pair of trail shoes. Asked the store employee…read morein shoe department I could find them. He told me "you are looking at them". Then he proceeded to look at his phone and never looked up once to offer any assistance or offer any more information. There was only one other customer in the shoe department. My visit was on 12-11-25. Their business model is a mystery to me. No customer service means no sale in my world.

Understaffed. Long lines made longer by staff looking up score card info for "rewards". Poorly…read moremanaged. Do yourself a favor and drive to town center location.

I was here a few weeks ago and had the most appalling visit of my life…read more The staff was super helpful and went above and beyond looking for a few items for me. It wasn't until I went to the fitting room and smelt an awful stench. There were clothes everywhere, but this awful stench filled the room. TO MY COMPLETE AND UTTER DISBELIEF I FOUND A PILE OF HUMAN FECES IN THE CORNER.... Honestly this experience was horrifying, disgusting and traumatizing. Staff 10/10 Fitting rooms/ fitting room checks -10101927/10.

Went in to buy cleats for my kid. They didn't have his size in store. They were so busy, we decided…read moreto order from home, instead of have them help us order in store. We had a 20% off coupon and realized it was only good for use in store. I ended up ordering online, but if you don't have the item in stock in store, then the promo code should work online as well.

I waited today in line for the Jordan retro 4 and when the person doing the head count collected…read moreall sizes I was the last person to get size 10. A person hoped in line and was granted my size 10 even though the person who did the head count informed her coworker they belonged to me over the headphone. The coworker said he didn't care and since the guy was in line that's the rules first come first serve. He then proceeded to try and sell me the gentleman behind me last size 10.5 but the gentleman said they were his and the guy told me he sold my shoes and can't sell me the size 10.5 since they were the guy behind me.

Melissa at this location was rude on 2 occasions and made the entire experience difficult. There's…read moreso many places to shop for gym shoes. We chose to shop here for convenience and because of a previous purchase. However, after my last 2 transactions here where I've had to deal with a Melissa, I won't return again. My hope is the store supervisor, Amy, will provide Melissa a lesson in what good customer service is.

I love this place. They always have the best deals in town when it comes to athletic apparel and…read moreshoes.

Prices and service. Glad this place exist as we were able to buy more gifts at a better price.read more

I come here to do all my outdoor and grilling shopping. It's a very large store that is kept very…read morewell for its size. All the inventory is organized and it's easy to navigate the store. I love all the different activities they house as well including the shooting game and the larger vehicles for those who own land or want to go on the water. They also do free Christmas photos which is a real treat. I will continue to come back here for my outdoor needs.

Whoever said Disney World is the happiest place on earth has obviously never been to a bass pro…read moreshop. The selection here is very vast, the service here is really good my only grip is the value as I feel some things are a little overpriced and like with all fishing gear, what you get can be be hit or a miss. Even if you like window shopping, this is a fun place to just check out. And if you are a hunter, this is also a great place to check out. And even if you don't hunt or fish, they probably have something for you. It's a great place to buy lifejackets, wet suits, coolers, boats, ATVs,grills, barbecue rub and even snacks. Last year I did all my Christmas shopping at this one store because they have something for everybody. highly recommend.

I had never been to this gym and when I walked in! Paid $15 for a hoodie and a T-shirt that looks…read morevintage!!!!!! EEEEEEEE YAYYYY

It's a huge warehouse with tons of clothes, from women's shirts, skirts, dresses, swimsuits shoes…read more. I think it's brand name. I recognized some, Tommy, Polo, etc. YOU MUST be willing to dig through it because THERES so much on the racks. Gotta also be methodical and tedious to ensure no damage because items can be stained, torn etc. I didn't see much of a section for men or children, it's there but didn't seem as extensive as for women. They had tags to identify desks. Signup for special sakes and coupons. If you find something you're more than likely getting a bargain!

I bought my son a bike here last year - got it home it ended up having a flat tire. Went back to…read moreacademy and was told I needed to message the manufacturer - long story short, weeks later and with much frustration a new tire tube was sent to replace it and I had to take apart the bike to install. Now, why I chose to try to get a bike there again I have no idea. Today went to get Ana silt hybrid bike - they had several - found one for $300 that I liked, and the tires were flat. In store a worker said just use one of our pumps and she walked away. The pumps were not working with the tires and called another worker. He just stood there watching me try to get the tire inflated and then said maybe you should go to Target we have a lot of tire issues. So we left.

I needed a new pair of training shoes. I have tried other brands(Nike,Addidas,etc) but New Balance…read morehas always worked for me regarding fit and durability. I stopped by the store and was greeted by Aric. He asked me what I was looking for and a few other questions regarding use. He pointed out a couple of options and the difference between them. We verified my size, I tried them on and bought them. The customer service and attention to detail I experienced from Aric will make me a regular customer.