Fantastic customer service by Richie. He was extremely helpful with getting my Jeep shined up. We…read moreare from out of state and always stop in when we are in town.

Damaged my car and acted like it was my fault , received an argument from the manager instead of…read moreany real resolution. Was told the part is cheap and I could just replace it myself. Have had multiple passes for multiple cars for over 2 years now and have unfortunately had to cancel all my wash passes due to poor customer service, and too many other close calls where my vehicle could have been severely damaged due to carelessness of managers and lack of training. Would not recommend ever bringing your car here if you care about it.

I would give Alex and the team 20/5 stars if that were an option…read more I've been coming to Prompt every few months taking turns between two cars for a year and they are always fast and efficient without ever sacrificing high quality in their work. Even when the guys are in task mode and it's very busy Alex is so friendly and welcoming while he's got his hands full. I usually get the $40 full interior/exterior detail and if it's not a busy day it doesn't take more than 25-30 minutes. I once spilled my entire drink in my car and called nervously asking if it would be ok to come in with only a few minutes before closing. They let me come up and did what they could for the night, and we talked through the plan for me to come back within two days to finish getting the floor fully cleaned. It felt so intentional from all the guys who I talked with and the follow through on plan and pricing was intentional as well. I tell everyone about Prompt and the unbeatable value. When I have the ability to down the road I'll absolutely be getting a membership. If you're brand new to the experience it's just mildly confusing at first. Entrance is to the south west and you'll wait for someone to come talk to you before driving through the car wash. Then someone will direct you where to pull up. They don't tell you this because they're in task mode and assume you're a pro at this part: once you're parked in the lane they've directed you to, just leave your key but grab your wallet, phone, other essentials, and head on into the waiting room. Someone will come in and call out your car make/model when they're ready to take your payment, and again once they're done with your car. My friend first told me about Prompt a year ago and I'm so thankful. It has really been a godsend for my overwhelmed brain that I can steward car ownership in this way that's so accessible financially and from a fantastic team, when I'd otherwise let way too long go by without cleaning and sink further and further into guilt and overwhelm about it.

Every time I show up we get treated with such good care and professionalism. It doesn't matter if…read moreit's one of our cleaner vehicles or one of my kids cars with French fry's and fry sauce in every crevice! These guys do such an amazing job and it's beyond affordable! I'm happy to tip these guys when it's finished. They really do a fantastic job in a short amount of time! I wish I lived closer I'd be there more often. Thanks Alex and crew!!

The staff there is always very polite and professional. The only issue with this location as people…read moredo not know how to merge.

Amazing Wash, even better manager. Highly recommend this wash, amazing staff, great quality!!!read more

Never showed up :) received confirmation texts and emails, no one ever came. Waste of my timeread more

I haven't seen my car this clean since the day I bought it. I have a dog and there was a lot of dog…read morehair that he got all out. Very professional and nice. Definitely recommend Chase for all your car detailing needs. He even did 2 cars in the rain!

Shiny shell did a promotion where you could get unlimited top tier washes for $10 a month for 3…read moremonths! I love this place! Their facilities are great and easy to use. I think this beats the famous yellow duck washes!

I highly recommend Shiny Shell Carwash - Cedar Hills to anyone looking for top-notch car cleaning…read moreservices. My car has never looked better, and I'll definitely be returning regularly!

New owners, new attitude, new equipment. Totally different place than it's prior incarnation…read more Professional, enthusiastic and reliable.

I signed up for a monthly subscription here and I am really enjoying it. I have never had to wait…read morein a long line which is great. The staff is always very friendly!! My car comes out pretty clean!

Great car wash, take my car here weekly and still cheaper than membership washes, the payment…read moresystem was having issues (happens) but the employee/owner there took care of me quickly. Great service and great wash at a fair price!

Car owners beware!!! I took my car here to wash on a weekend and while I was washing, I realized…read morethat there were over a dozen NAILS on the ground in the car washing station UNDER AND AROUND MY CAR! I finished washing as usual and prayed and hoped that none of the nails got into my tires... 3 weeks later, I had routine maintenance for 25k on my car and the dealership called me at work to tell me that THERE WAS A NAIL IN MY TIRE and that the location of it made it irreparable, and given that my tires were 2 years old at that point, I wasn't able to just replace one tire; I had to replace ALL 4 TIRES for a total of $1200. I guess I even had to count myself lucky that with my daily commute on the freeway to and from work, I didn't experience a blowout or car accident! I tried contacting the owner of this car wash to tell him about what happened. I didn't even request him to cover part of the cost of the damage, nor did I threaten him in any way. I simply wanted to make him aware of what happened. However, no response after over 2 months, and this is why I'm writing this review. I understand that someone other than the owner was the person who dumped all those nails on the ground, BUT I expected at least a text back from the owner saying sorry or that he went and fixed the issue at the car wash by inspecting the facility more often. Still nothing back from him, and I am now terrified to bring my car back to Timpview Car Wash. It's really too bad, because I really liked the concept of hand-washing my car; I don't like automated car washes due to the scratches they put on my last car.

Cliff's Car Wash refunded my gift card purchase and even sent the gift card I was buying to my…read morefriend, as well. They apologized for the mistake and made things right. Thank you!

Matt is awesome and treats every car that comes in lIke it's his. Love his attention to detail to…read moremake sure your car gets clean. Best customer service. Thank you!

Cancelled my monthly plan in person but they refused....made me call Corporate. Then cancelled…read moreonline the same day my monthly plan renewed as my truck had to get engine replaced and I wouldn't be able to drive it. They would not do a pro-rata refund of my monthly plan. Other car wash companies offer that without asking. I'll never go back.

A big shout out and a big THANKS to Rachel, manager at Orem, UT Quick Quack! She saved the day last…read moreweek for this old lady by removing a mama mouse and three baby mice out of the trunk of my car, using an empty cardboard box and a jar lid. I was too grossed out to get in the car after opening my trunk and finding the tiny family of rodents. Thank you, Rachel! You're my heroine!

Second time here to get ice cream. This place has some of the best ice cream I've ever had!read more

The customer service is amazing. They went above and beyond my expectations especially where my…read moreservice dog was concerned. They gave her a bowl of water. The food was amazing