Sonia was amazing. I had a lot of things going on yesterday with my mother's estate and opening up…read morea personal checking account. Sonia walked us through and was very patient was very professional was very friendly and I appreciate everything that she did for us.

It's rarely ever a good experience. They have used my accounts without my authorization. Done…read morethings with my money that I didn't agree with and to kick that one, it took me three months to pay them one dollar on my mortgage to pay it off. They just didn't seem to understand what that dollar was for. After three months of nearly every day phone calls, I paid a months mortgage payment just to have them send all the money back and close out the loan.

Will not reccomend EFCU. They have changed from treating us as members to treating us as unvalued…read morecustomers. Keeping my account open simply to vote the board out!

I am extremely happy, to use Eglin Federal credit Union. I live in Crestview, and use both the…read morenorth and south offices. Mostly the north. But they always give my dog dog treats. And they always treat me with great respect. And I only get five or $10 out of my account at a time. They're so nice , I can't quite explain the quality of people that you guys have employed. I am on a definite budget. And you guys are so cool to work with me. Thank you you have the kindest people of all working for you be very thankful.

Terrible customer service waited for 30 minutes while the clerk chit chatted about Michigan with…read moreanother customer (think they knew each other and we're friends). Go to another bank or credit union I plan to move my business elsewhere.

From the owner: Looking for a bank in Crestview, FL? The Crestview branch is located on the Southeast corner of…read moreHighway 85 and East Redstone Avenue, in front of North Okaloosa Medical Center in Okaloosa County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 349 branches and 376 ATMs throughout FL providing a full range of personal deposits, loans and credit lines, business banking services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer. So virtually anywhere you go in FL, we can offer solutions for your financial needs.

This bank is the worse I have ever seen. I had a balance in my account and bought a cup of coffee…read moreand the statement said pending and I had plenty of money to cover the cost of the coffee. The balances said "pending" and Available" so it should have been set aside in reserve for when it came in. Instead they held it for days and after grocery shopping thinking I had a balance BBVA charged me $38 for the coffee! I called a rep at BBVA named Phillipe who said not to worry he would take care of it he never did. I called back and the supervisor said they would listen to my taped conversation with Phillipe and he promised it would be reimbursed. It never happened. I was lied to by BBVA reps, now it has exploded into a $400 overdraft. My local banker Bob said I would never get back the overdraft, to forget about it. I am done with BBVA and their gouging. NEVER bank with them. Until they keep their word I am not doing any business with them. I looked them up and they have several class action suits pending against them. Now they are saying they are going to charge me $23 additional for not paying the gouging charges. They are being taken over by PNC bank soon. Beware...just my opinion.

Horrible Place horrible people unfriendly didn't believe my social security number was actually my…read moresocial security number. When I walked in no one said hello they look like the Grim Reaper had just come in. However apparently a regular that they knew when he came in they all said hello how are you they ignored my husband and me. When we went to open a checking account they told me they didn't believe my Social Security was my Social Security I had to go home and get my Social Security card and bring it back and then at that point I told him to forget it I've never in my life seen a bank so miserable period would not recommend this to anyone.