A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

The guy named was Matt, he did a very good job in putting my car window in. I will be backread more

I'm picky about my car washes, and slightly paranoid about the ones with the roller things. This…read moreone solves that issue by having you drive onto a moving "mat", much better! I took advantage of the first wash free (which was the highest level wash they offer- super generous) . My car turned out perfect, and the free vacuums plus towels and cleaners afterward were a really nice touch. I'll definitely be back.

This place has gone from 24/7 to "Good luck figuring it out."…read more I've been a paying member for years, and now every visit feels like a scavenger hunt. Is it open? Closed? Closing early? Delayed? Spin the wheel. I've wasted more trips than I care to count, driving over only to find out... nope, not today. It used to be the best car wash around. Now it's becoming a case study in how to make loyal members question their life choices. Somewhere a competitor is looking at this and saying, "Let's just tell people when we're open." Revolutionary. The kicker? An employee told me members can still get to the vacuums by driving through the EXIT lane. Apparently, the official traffic plan is to hope you don't meet someone coming the other way. Nothing says "customer experience" quite like a complimentary game of head-on chicken after realizing you can't wash your car. I really miss the days when this place was simply open... and awesome.

I had an amazing experience with this company. I was dealing with a very stressful situation with…read moremy car insurance adjuster and felt deeply concerned. I reached out to the shop directly and spoke with Ben, who was professional, kind, and patient. When I brought my vehicle in for an estimate, I also met Caitlin. She was very kind and helpful, and she assisted me with getting set up with a rental car. I chose to work directly with them, and I am very pleased with my experience. Everyone I interacted with was professional, knowledgeable, kind, and helpful. Based on my experience, I would highly recommend them.

The service from Benjamin was excellent. I got a complete quote and their prices were good. The car…read morecame back perfect. Definitely would recommend them.

Very professional. Did a fine job identifying problem with my system install and provided a great…read moreoption they didn't necessarily have to to resolve it. Ken went the extra mile for me and I appreciate it. Highly recommend

Great people and very accommodating. Came in early for me. No problem. Professional and courteous.read more

Waiting in a long line for this place made me feel like I was making the right decision. The line…read moremoved fairly quickly and the prices aren't too bad. However, when I got home and checked my car I noticed that the car wash missed several spots including the back windshield. Yes, they offer another wash in 48 hours, but I don't have time to go back there and sit in line again in hopes that they hit those missing spots the second time. Update: Management reached out and made the situation right. I went back for another try and the wash was much better. My first visit must have been an off day, so I'm glad I went back to give them another opportunity.

Lowest offering starting at $10. I really appreciated the fact that they gave me a disinfecting…read morewipe for the inside of my car while I was going through. Nice staff too!

One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

After the number of great reviews and recs I received for this shop, I was shocked at the customer…read moreservice. I called for info on a repair for my 16 yr olds car, I'm literally just trying to get another year out of the car, not put a new transmission in. My mechanic who I trust but doesn't do transmission work told me what to ask for and the error code it was giving. I wanted a very rough, loose estimate to see if it was worth it. Mike, the owner, told me that if I didn't want to replace the transmission that he would suggest getting a new car. I asked if he could just give me an estimate for the part I was told to replace. He said no, that I wasn't the shop for him, and to have an amazing day and hung up on me. When I called back to see if he was the owner, etc and asked why he couldn't help me, explain to me, etc he was very condescending and said some people just don't want to hear what they don't like. I 100% understand that the customer is not always right, I understand that not every business wants every customer, I would have understood if he asked to look at it first to confirm the diagnostics, I would have been fine with paying for that service but to be so rude from the get go was shocking. I also understand that in looking for transmission work I am paying for their skill as it is a specialty that I don't have, I'm sure there are few enough of them to where they can be picky but to be rude and hateful when I'm just trying to understand so I can weigh options is uncalled for. I will never call them again nor will I recommend them.