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CBD Storage World Square

3.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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Self storage

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8 years ago

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11 years ago

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Rupert J.

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Kent Removals & Storage

Kent Removals & Storage

(14 reviews)

Moved from Sydney to Millingandi(far south coast of NSW)with a 2 week storage period…read more Everything went as smoothly as we hoped. Kent did all the packing.Only 1 broken light bulb. All the staff in admin and the movers were very pleasant too deal with. The cost seemed totally reasonable. I would highly recommend Kent to anyone.

Use Kent if you enjoy stress, poor communication & unreliable service…read more I had a very disappointing experience with Kent Removalists and would not recommend their service. To begin with, my furniture was collected in QLD outside the scheduled time, with no prior call or notice despite their team's "reassurance". There was also no proper confirmation of what was collected, and it appears a signature may have been recorded without my clear acknowledgement. Things only got worse with delivery. The original delivery date in VIC was changed multiple times without any proactive communication. I was first told it would arrive 2 days earlier than scheduled, and then the day before that revised date, I had to take urgent annual leave to accommodate. On the actual day, no one contacted me at all. I had to follow up myself, only to be told the delivery was postponed to the following Monday due to a so-called "safety concerns." Had I not called, I would not have been informed. The final delivery ended up being scheduled 3 days later than the agreed contract date. A manager later admitted it was in fact a system error, not the "safety concerns" explanation originally provided. While a 10% partial refund was eventually offered after escalation, the impact had already been significant. I was forced to take three separate days of annual leave, repeatedly explaining the situation to my employer, which understandably reflects poorly on me. Overall, this experience reflects a serious lack of communication, accountability, and operational reliability. For a service that is supposed to reduce the stress of moving, this created the exact opposite. The only exception was Rodney Spink, the sales representative, who was the only one to communicate proactively throughout the process.

City Removalists - Removalists Furniture Truck

City Removalists

(12 reviews)

DONT USE !!! Arrived lat, damaged a lot of furniture, book shelves had to be thrown out , broke the…read moredoor on the dryer and because the truck "broke" down they had all my furniture for 2 days and I realised they had gone through my boxes and stole expensive phones and other things then charged me for 3guys and only had 2. Then had charged my credit card double because they had to swap trucks and delive on another day! worst experience ever! do yourself a favour and do your research!

Please avoid this company at all costs. They will give you one of the cheapest quotes but their…read morestaff are extremely overworked, stressed and tired. So much of my belongings arrived destroyed, when I approached the truck driver with my heart felt concerns and with compassion for his own current work schedule and empathy for his current exhaustion levels he was extremely aggressive and had my neighbours come take my daughter for her safety and had my neighbours concerned for me welfare. I tried to approach the company several ways, text, call, email and I was not offered any support, guidance or compensation for not only my destroyed belongings, but for the distress and level of abuse I received from their driver. I was so gentle and understanding of the driver's current state and he was mean, vulgar and extremely reactive. Please do NOT use these guys.....management is of a low level and it's DEFINITELY waterfalled down to their staff on all levels.

CBD Storage World Square - selfstorage - Updated May 2026

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