Really disappointed bought a puffco there today was their display piece so was in an open box still…read morefull price which isn't too big a deal til I got home and device wouldn't even turn on or charge when I called them to ask if they could refund or exchange my product they told me it's not their problem anymore I have to go through the manufacturer even though they sold me a broken product.... Don't trust them please don't shop here

Every person who works there is always pleasant and ready to help. I went in to get a new vape kit,…read moreand they explained everything, making sure I had what I needed to enjoy my vaping experience. Now, I frequently visit to restock on juice and coils. They also have regular sales and a rewards program that gives you discounts when you reach a certain point value. I'm glad they're close to my house.

Indy Smoke Time IS THE BEST IN TOWN!! We've been going to…read morethis shop for years now. Max and Money, the owner (sorry, don't no his name) and all the newer guys...they're just awsome. Their prices are better then anyplace else and their service is the best we've seen. We recommend them to everyone who rolls their own smokes. You can roll two cartons of smokes for about 20 bucks a week where we use to spend that daily on Camel Crush. They were the peeps that told me that you don't need to buy both menthol and non tobacco to smoke both, you just need menthol tubes and reg tubes to have both, you just buy non menthol tobacco....saved us alot. Best place in town. Juliette

BEST HOOKAH SHOP IN INDY!!! HANDS DOWN!! The selection of shisha is excellent. A wide variety of…read morehookahs ranging from good starters to extremely high class ones. You can't go wrong.

Buyer Beware I agree completely with the two other very…read morepoor reviews here. I'll never go to this store again. I went in previously to check it out and it seemed OK and appeared to have a huge inventory. When I went in again recently to look at a few things including a nice Zippo lighter, I decided to buy it. I also got a few more items. When I got home and looked at the receipt, the only thing that was listed clearly was the lighter. All of the other items were not itemized and it was thrown together in a lump sum. I called them and questioned it because I felt like I was over charged. I also asked if I could return the lighter because I didn't want it. It was not used and still in the box. The guy on the phone said they have a no refund / return policy. He said it was on the receipt. I told him it was absolutely not stated on the receipt. I didn't see any signage stating that as well in the store. I understand consumable products might be logically subject to a no refund policy, but not the lighter. At that point I knew I was dealing with a sketchy business. Before the call ended he was obnoxious and called me - Karen. I called the other location to talk to the owner and I ended up talking to a clueless woman who didn't speak English. It's all beyond weird, pathetic and unprofessional. Let the Karma fairy deal with it.

This is the finest smoke shop Indy has to offer our city! It…read morehas the widest selection for smokers and vapers you could want for yourself and gifts. This family is ready to assist with first class customer service. The prices are the lowest I've ever seen. The location is perfect for drivers and bus riders alike with ample parking right in front.

Service here is amazing. I want to say his name was Davion? He was super helpful and friendly the…read morewhole time. Loved my visit here!

When I first moved to Greenwood, this was honestly the best vape shop around. The younger girl was…read morealways super sweet and would even give me discounts, which I really appreciated. After my 5th fogger, the discounts stopped, which I completely understand--no big deal, that's life. But lately, almost every vape I've bought has been half empty. I've even opened them right in front of her so she could see for herself, and she just shrugs it off like it's no big deal. When I brought it up, I was basically told I was SOL. I know it's my fault for continuing to go back, but I honestly figured they would've fixed the issue by now. It's the closest vape store to my house, so at this point I've really just been going for the convenience. I understand products can have issues, but when it keeps happening and you're literally showing the problem right in front of them, it's frustrating to spend money on something that's already half empty. Definitely not the same experience I had when I first started going here.

They have sold me some products that I used to Vape and I just started vaping and the Vape machine…read moreis all right but they keep on getting my juices mixed up they keep giving the wrong amount everytime I asked them, I use to be a heavy cigarette menthol user whatever time I keep getting juices that keep on giving me the lowest amount of nicotine & this bugs me so much cause I have to keep coming back over & over and they don't care either not even apologies given. To top it off even more there bottle here are like 2 years expired I have bought four or five bottles. And what they do is they give me headaches my throat starts to hurt because of the expiration on these juices. If you have a really part time inhaling Vape please be careful with this product that they sell here.

Went here for the first time today and had a great experience. The worker was very friendly and…read moreinformed us of all the deal they have going on and how there was a tasting bar with over 500 flavors. The only thing we struggled with was the parking lot we accidentally pulled in on the wrong side and ended up stopping at the speedway. Other than that which was our fault this is a great place to buy vape juice. They have a wide variety of flavors.

I was very much in and out, stopped here for a few things - they had what I needed and since I was…read moreone of only 2 customers at the time, I was quickly assisted and out the door in no time!

The clerk was very pleasant. I called ahead to make sure they had Raw cones and they did. I was in…read moreand out. Cones secured!

Service is fast and efficient. Glorious selection with prices beating similar, local shops. Hours…read moreare very accommodating. Definitely one of the better shops in regard to selection and value although owner/employee's product knowledge is nonexistent, which may be critical for some.

I love this place! They are always friendly & get me in and out quickly. Their selection is insane…read more- so many options!

Nice, clean store and extremely helpful people --- explained what I was buying. I'll be backread more

I'm a long time customer and have been pretty skeptical about trying the new grapes and cream…read moreconcentrate, the sales member Justin is absolutely A1 he finally got me to try it and now I've fully switched to it. I want to thank Justin for doing an amazing job and the company for a great product!