Dishonest, sketchy, unprofessional. Called Monday 5/7/18 to order a part I saw online.
Due to the bad reviews and my 'spidey sense' going off, I wanted to pay it with PayPal which they do accept as they have an eBay store. Employees also said this would be fine. Also, the price of the part on car-part was listed as $150, when I spoke to the guy he said it would be $280! What kind of games are you playing? I told them I would pay $250 shipped which gives them $100 bucks over the price of the part to ship it, I think extremely generous. They said, no problem the Billing Department will send me a PayPal invoice by end of day and they would get it out the door right away. No call or email from them.
Tuesday 5/8 waited until noon. They said there was some kind of 'SERVER' issue but they would get the invoice out by the end of the day. A server issue? You run your own PayPal server??? Obviously it doesn't make sense. No email/phone call.
Wednesday 5/9 called in the morning and was told the weather was really bad and the guy I needed to talk to was delayed coming in. I checked the weather for their location and it was 82 degrees and party cloudy. I just love being lied to. Wednesday afternoon called again and was told I would hear something within the next 2 hours. Of course, no email / phone.
Thursday 5/10 Called again and given another asinine excuse / lie. No call/email from them.
Friday 5/11 Called again and given another asinine excuse / lie. No call/email from them.
I am trying to give them money (a premium price at that) and they continue to lie and play games. Enough. Imagine how bad they would be for some kind of service if they are playing these kinds of games and lying on the sales side.
I urge everyone looking for a part to no only use car-part.com but also check out autopartssearch.com. The later has some vendors which car-part does not have. read more