CB Wilson came to our house in September 2024 to give us an estimate to remove our wooden front porch and replace with concrete steps and a possible patio. My wife also requested a separate estimate to remodel our kitchen later in the future.
Wilson later sent my wife an estimate for the kitchen and included a figure of $17,000 to $18,000 for the front porch but did not itemized it. My wife requested a breakdown of the costs which he never sent.
Wilson had his designer, Julie, come to our house in October 2024 and she spent about 15 minutes entering information into an app on her tablet. It took over a month for the designer to send a design and this design was wrong. my wife requested corrections and the designer said it was easy to change on the app. The second design was wrong again. My wife emailed them in December 2024 but received no response. In February of 2025, my wife was contacted by the designer but my wife advised her that we found a different conta and would not need their services.
On March 14, 2025, my wife received an invoice from CB Wilson Construction demanding $2,000 for 40 hours of design services. We are not paying this ridiculous bill since they did no work and the designer did not complete the design - which should have taken About 40 minutes not 40 hours! We are filing complaints with the Better Business Bureau as well as the Michigan LARA. My wife recently talked to another lady who had a very similar experience with poor communication and responsiveness and she did not hire them.
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