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    Cazsns Cleaning

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Cazsns Cleaning

    Janitorial services

    Post-construction cleaning

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    4 years ago

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    Olga's Services

    Olga's Services

    4.5
    (135 reviews)

    I had a wonderful experience with Olga's Cleaning Services and would absolutely recommend…read morethem--especially for older or historic homes that require extra care and attention to detail. From the start, Olga was quick to respond and easy to communicate with, which made scheduling seamless. The team arrived on time and immediately got to work, moving efficiently while still being incredibly thorough. They cleaned areas that are often skipped, including baseboards, trim, and hard-to-reach corners, and treated the home with real care. I also have a cat, so pet hair and stray litter can be a challenge, but they handled it without issue. Floors, corners, and high-traffic areas looked noticeably better, and the space felt truly clean--not just surface-level tidy. They worked steadily the entire time they were at my home. Olga actually called me with an updated quote after the team felt more time was needed to finish the job. Communication was appreciated and given the thorough effort and quality of their teamwork, pricing is fair. For anyone in Wilmington, DE, Olga's Cleaning Services is a fantastic choice. Professional, responsive, and extremely thorough--I'll definitely be using them again.

    They are horrible! First, I felt like I was chasing the owner to book the service. Also, the…read morecompany did not perform a consultation to see how much work was required which they should have. They arrived the day of the cleaning with basic cleaning supplies needed to tidy up, not do a deep cleaning. They left abruptly without saying anything. Olga called me and stated that they did not feel comfortable doing the job and that the apartment was smelly, which was not true. She also admitted that it was going to be an 8-hour job. Yes, that's what I was paying you for! But don't turn it back on me like I was the problem, just say that your girls weren't prepared to do the job! I'm booking with a company that is more professional and has the guts to tell me why they can't do the job instead of just walking away! Never again!

    Total Quality Cleaners

    Total Quality Cleaners

    1.9
    (24 reviews)

    Well, the final service was Good, but the total experience was not…read more The carpet technician - Robert - was excellent. The carpets were clean when he left, and he was polite and on time The reservation process with TQC was a challenge TQC has no real ability to book a reservation successfully. I booked in December 2011, and they did not come - seems there was a mix up that may have been my error, but they made no effort to contact me. I rescheduled for January. To be sure they would come I called Tuesday, before my Friday appointment. On no, I was told, you do not have an appointment this Friday, but I can schedule one next Friday. I was considering requesting a refund for my coupon. On first Friday, before I requested a refund, I was called by the technician to confirm I was available. I shared with him my frustrations, and that I was considering a refund. He sounded honest, and offered to make things right. I said yes - sure come. Then I was called by the reservation person and reminded there was an appointment this afternoon, I shared my frustration and that the current appointment was next week. She didn't want to hear it. Well, later that afternoon the Technician, Robert, came. He explained to me the pricing, and assured me that for the coupon, he would clean 5 rooms. I was interested in adding my sofa, love seat. He offered me a good deal to include my step, and some area rugs, and he was generous 'counting my rooms' suggesting one power room was too small to count as a room. He did an excellent job. He explained to me that the carpet cleaning was included in the coupon, but that scrubbing the floors was an extra charge. He did not suggest the scrubbing for me. His water based solution cleaned my carpeting, and he did my family room twice 'to get it clean'. I am very pleased with Robert (in NJ), but found the experience to get him to my house (reservations) to be painful. I was not burned by this company! But I will think twice before I call them again. If I could just deal with Robert, things would be great. summary: Would I use them again - yes if I could have Robert.

    I am glad there is a venue to share experiences... and mine is consistent with the other reviewers…read more I made an appt after purchasing a Groupon- the guy never showed up. Called the manager, John, twice. Left messages. Never got a call back. Just called the number on the Groupon again today, the guy hung up on me. Lucky for me, Groupon's customer service is AWESOME. I reported the company and they gave me my money back. For those that are looking to book this company, I would say spend your money somewhere else. If this is how they treat their customers, dont let them anywhere near your house. - Patty

    Cazsns Cleaning - carpet_cleaning - Updated August 2026

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