I use the grooming salon for my puppers bath. I am appreciative of the staff that pamper my dog,…read moreespecially because he has high anxiety in any place that I would leave him. He is a rescue and thinks he is being abandoned if I leave him with people he doesn't know. PetSmart groomers try to keep the same groomer for my dog so that he gets used to one person who treats him well.

I try to book both my dogs at the same time to save me a trip. It's annoying when you book with a…read moregroomer and you don't get that groomer when you show up for your appointment! I booked with Dani because I'm comfortable with her for my nervous large dog but she wasn't the groomer that worked on my dog. What's the whole point to requesting the groomer you want then?!? The groomer Sarita was patient and sweet with my senior small dog but didn't shave down the fur in her paw pads. My senior dog gets so nervous sometimes she poops which is unfortunately her MO. Since she is nearly 17 and unsteady she needs that fur trimmed back so she isn't slipping as much. I did notice some scooting after her appointment so I really do hope her glands were cleaned out during her appointment so they don't burst. When I booked for my large dog the app said it would be $101 for the large dog but at checkout it ran up $123. And my small dog went from $69 to $75. I understand holiday pricing but I expect that to be upfront and not last minute and forced to pay get your pets back. Do better PetSmart. Updated: minus another star as both my dogs paw pads weren't trimmed.

I've been to a handful of different Costco's before, but I've never seen this new coconut biscuit…read morefor dogs. I actually wanted to try it, but I was sad to read the ingredients had blue and yellow dye in the product. My dogs are getting older now and I don't let them have artificial flavors and they don't mind eating actual real foods That aren't dyed. Everything was clean and nice and organized at this particular place, and the parking lot was easy to access. Although the Panera in the back as well as the chipotle in the other plaza were a little cumbersome to get to or maneuver between two different parking lots and the flow of traffic. Lol.

My sister just got a guinea pig from this god awful place and the highly untrained employees said…read morethat the two we got were both regular, absolute bull crap. One of them turned out to be a fancy one that inherently have seizures and recently died with nothing we could do. A while back we took her to the vet because or a red eye and they gave her a full examination and said she was completely fine and healthy, more BS. This is the second time I've been tricked like this and I'm so absolutely fed the hell up with these untrained employees not being able to recognize a difference between animals breeds due to severe lack of training. I will most likely be raising my concerns with animal rights boards and organizations such as PETA to hopefully call out you and other organizations for failing to provide the proper information needed to care for these criminals and I will not be returning

Hated they were closed for so long for remodel/move. Soooo happy with the new store. Employees…read moreare very nice and helpful. I visit almost every Sunday for supplies.

Compared to the competition? Most pleasant ... Most organized ... Most cost effective ... Always…read moreclean and stocked ... Simply the best experience out there ...

We've been bringing our dog to VIPetclinic for vaccinations for years. The clinic staff are always…read moreexemplary. Today, we brought our rambunctious 1.5 yo puppy for a nail trim. He's a biggly handful to put it mildly. Max and the other techs were so fabulous in how well they were able to hold him down firmly yet gently, and give him the most beautiful pedicure. I can't say thank you to them more!!

Great service and friendly staff member. I will be getting a new puppy. I went there to ask for…read moretheir samplers and bought some dog food and treats. Hopefully my puppy would like the recommendations. If you are a new pet owner like me, you can also ask the cashier for a list for new pets. It's like a checklist to make sure that you bought all of the essentials for your puppy/kitty.

This store is truly a hidden gem!…read more We were looking for a very specific training treat for our puppy and this was the closest store. The lady at the front was extremely helpful and full of knowledge. Prices, selection, and variety of teams are great here. We will come back here over other stores going forward!

Great selection and prices at this neighborhood pet store. We've loved shopping here for years…read more Parking is easy. The owners are very nice and welcoming. I highly recommend this business!

A young gentleman helped us on Wednesday afternoon and we're grateful for his help - my 10 year old…read moreand me. We had some fish that didn't do well from a larger chain store (it's hard for their employees to deal with so much and i'm not criticizing them as their employees are extremely nice). He helped us find the correct fish to start our new aquarium (guppies), handled them well, treated us well, extremely knowledgeable. it's an awesome store. Guppies are happy as clams. thank you to the gentleman who helped us!

Service and demeanor can be hit or miss depending on who you're dealing with or if it gets busy…read more Nice selection of healthy fish.

Second time getting groomed and the doge looks great! Takes about 2 hours to look goodread more

Linda did an amazing job! And my dog really love this place I can tell Linda is very dog friendly…read more I really do recommend this place and the price is very reasonable

Staff are all very friendly and spoil pets like crazy. We like taking our dog to Pet Food Express…read morefor the pet bath stations. It's super convenient since they provide the shampoo, towels, plastic collars, and treats! Parking is very easy at this location as they have their own lot. They also recently launched a rewards program, so make sure to get on that. I've found interesting things here that they don't carry at PetSmart or PetCo.

I was in need of a litter restock. I put in an online order and within 20 minutes, I already had an…read moreemail confirmation that my order was ready for pickup. I stopped by later that afternoon and as soon as I walked in, the girl at the front greeted me warmly and asked how she could help. I told her I had an order for pickup, which was waiting for me already behind the register. As I had two bags of litter, my plan was to carry one to the car and then come back for the other but the girl offered to help me carry it out to the car right away. Great customer service, easy pickup experience, and I also noticed that the interior of the store was very clean and well maintained.

We spent a couple of hours perusing through the exhibits on a Sunday. There is a lot to look at and…read moreif you're a kid, or a reptile enthusiast, there is a lot to get excited over. You have an assortment of diff reptiles, from monitors, to snakes, to iguanas, to geckos, etc. that you can choose to observe, pet, hold, or even buy. If you decide to buy anything, you also have all the items available to set up a tank for the first time or just stock up on some supplies if you already have an existing set up. The prices here were very competitive, there were exhibit deals happening all around. If you do want to hold a snake, or even take a picture with it, it will cost you at least $5 a round, so that was a bit costly.

What a fun event... even for a bunny lover like me, knowing that reptiles are probably my rabbits'…read moreworst enemy... the snakes would eat them, and the tortoise would outsmart them in a race, lol. Reptile Realms (aka the San Jose Reptile Show), for the last two years has been unable to hold the event at the Santa Clara County Fairgrounds (as they did annually pre-covid). So they expanded to holding the expo at the San Mateo County Event Center for 2022. Basically there are LOTS of reptile displays, with most of the creatures for sale, and all of them for show. We found mostly snakes, all kinds of sizes, some with very unique patterns, vendors willing to share plenty of knowledge and info about the species, and even some snakes visitors could hold (for free). Besides snakes, there were roaches, crickets, tarantulas, shaved mice, lizards, geckos, chameleons, bearded dragons, tortoises, and some species I can't even name. I realize not all were reptiles, but there was also reptile "food" for sale, and other creatures. And you could get up close and personal with these animals, it was so cool. They also sold clever animal T-shirts and hats, toys (lots of snake themed, but also random stuff like unicorn horns), habitats, plants, and food (for reptiles and for humans). The event took place mainly in a giant hall, so it felt spacious even with the crowds. There were no lines and no wait to enter. And there was plenty of parking (with a $15 fee which was more expensive than the admissions ticket). Some of the reptiles are just sooo cute, especially those baby tortoises, this is a great place to find a new pet. But not for me... my bunnies wouldn't like that.

I walked in here looking for a bail of hay for my front yard Halloween decorations. They were so…read moreaccommodating. Helped me get a bail of hay and helped loaded it to my friend's car. It was around $26 and cents. Very respectful and very helpful people in this store. Please check them out.

They've been out of oat hay for the last 6 months! That's unfortunate. But at least they had other…read morehays available, the hay bags not clearly labeled on their shelves and aisles, but the worker helped me find what I was looking for. I picked up a flake of the orchard grass. It was definitely fragrant and of good quality. My bunnies approve! Staff was friendly and helpful. And street parking wasn't difficult on a Sunday at opening time.