Dr Cavero !! Please discipline, train your staff and got to get more efficient. I just read the full page Article in Kiplinger's then checked the reviews on the net. Terrible....! Mike Pavilon Chicago Investor and property owner read more

Cancelling appointments so they can go on vacation. I had an appointment prior to my mothers surgery because she needs clearance from her dr in order to get the surgery. But because they decided to go on vacation they canceled her appointment and won't reschedule her in time and now I have to reschedule her surgery. It such an inconvenience because she had everything planned accordingly with her other dr and lined it up so we could her during recovery. read more

So not worth it when you feel like Cattle! Bedside manner is bad, he doesn't take time out for patients like his dad did. I just think he has gotten extremely money hungry and so I no longer Go here. His ex partners left also so of course I followed them since they take the time to explain everything that is wrong with you. Dr Cavero (Jr) seems to of lost his edge and just feels that the more patients he brings in the better it is for his establishment. But of course I beg to differ. Its all about how you treat your clients and their health, not about how many can be herded in a day. I just don't get his way of thinking anymore and think that he should reconsider professions. read more

Ive been coming here since I was in elementary. I want to start off by saying that the female doctor was very unprofessional. I went to her once and the experience was awful. She shamed me for the reason of my visit and didn't bother to escort my mom out when she asked me about personal questions. (I was underaged at the time and I believe doctors are tole to escort parents out when asking about sexual encounters to endure honesty/privacy). The male doctor that's I've had in the past has been great overall. Wouldn't recommend taking girls there for the experience that I've had that causes a traumatic/unprofessional experience at such a tender age. read more

esta clínica tarda 6 meses para darte sita con tu doctor primario y alfin tenia la cita ablaron para cancelar y terminó contrato me sacaron de la clínica me quede sin doctor sin medicamentos como puede aver clinicas tan mal read more

Worst place I been to I came in 10 minutes earlier and I was filling out the paper work by the time of my appointment I get called just to tell me I gave them the wrong insurance card it took me 5 minutes to find the correct one online and they didn't want to take me they wanted me to reschedule cause I was 5 minutes late read more

Unfortunately I cannot give this place less than 1 star. I had an accident at work and my primary doctor was out of town, so instead of going to the emergency room I decided to come here (boy what a mistake) to Cavero Medical Group. I was seen by one of their physicians and he seemed Okay. I was given a follow up appointment and so I returned. So here I am at my "3:00" o'clock appointment, and so I sign in. I'm then told to take a seat, and ten minutes later I was called to make a payment (funny how they charge you EVEN before seeing you). It's 4:20 and I get called, but only to be triage. Then I'm told to wait outside the door (so I'm standing around like a schmuck) and twenty minutes later I'm told to have a seat outside in the waiting area (why couldn't they tell me this twenty minutes ago) and wait to be called. Finally my name gets called for the fourth time and I'm placed in a room...... It is now 5:15 and the doctor just walked in. Needless to say, this will be the LAST TIME I EVER come here. I'd rather suffer in pain...or simply die before I come here for medical attention. read more

This place is a joke. Made an appointment. And when I got there they said the doctor does not take my insurance. Have to waste all day to waste to be seen have so many issues with this staff and most of the doctors. Dr Ruiz is the only basin one here read more

I have been coming to Dr. Cavero and his staff since about 2010. The doctors, nurses, and other staff have been very courteous, considerate, and helpful. I have had regular physicals, referrals for surgery, visits when ill, and COVID-19 vaccines. The facilities are clean, modern, and comfortable. Sometimes there can be a long wait time including filling out paperwork, but otherwise, I have had very positive experiences and no complaints. read more

I went there today for "Swimmer's ears" and waited 3 hours for a prescription -.- If you're going, expect to wait for a few hours before being checked up. The place is always crowded and noisy. read more

I've been here since 11am still here at 2:30 have not even took care of my mom ,she's 85 yrs old they pack them in like cattle it's crazy here ,I canot beleave this place. You will never see me again there...so don't even try to see them doctors there, read more

Cavero Medical Group - I'm 85 years old been here for 3 hours this place sucks . - Medical Centers Near Me - Chicago, Illinois

Forget this place. I was never made to feel like their patients come first. Come here if you want to wait for hours for what feels like 5 minutes of face time with an actual doctor that's already going out the door before you even notice. Surprisingly, have a very well trained nurses and staff which work hard to deal with mistakes busy doctors create. The latest mixup involved a messed up prescription that the pharmacy was unable to fill as it had not been done correctly by the doctors office. When I tried to call to resolve, it just involved a lot of back and forth with their front desk and my call being forwarded to a doctor that wasn't available to resolve the situation. But with all the waiting and inconveniences you go through when dealing with them, you can rest assured that they won't mess up billing you and your insurance. read more

Horrible wait time you might as well go to the hospital you'll get seen faster....... going on 4 hrs I've been waiting

incompetent staff, don't waste your time!! The girl registering people takes an hour to do her job because she's too busy chitchatting and just staring at people who get up & ask about wait times! After an hour and a half wait; I decided to ask for a refund (no insurance payed cash) and get out of that shit hole. Hope they close it down read more

I came here for a check up once, and so they did the usual routine of taking my blood sample and my height. A couple weeks later they came back with my blood results and told me I had high cholesterol which mortified me considering that I haven't been living on an unhealthy diet. When I arrived back home I looked at the results a bit more only the realize that they gave me the results of another person with the same name but different house adress different medical I.D. and different date of birth. I went back to let them know that these aren't my results. And low and behold I got my accurate results back. I'm glad (not really) that the incompetent staff handles sensitive information so loosely. It's almost as if they're really comfortable (a little too comfortable) with their jobs or something. read more

If I can rate a zero, it definately deserves a -#. Worse experience ever. You come in, wait an hr+, get your vitals checked, wait another hr, doctor sees you and leaves within less then 5 mins. Plus, Doctors are no good! So please save your time and look elsewhere! read more

Worst place to go, I'm not coming here ever again. The waiting feels like forever. 4 hours.

Been here a lot growing up, as an adult now I am still going here. Seeing how everything goes it's quite understandable how timing is an issue. But again it's still a beneficial place. They've helped me through many problems I had. Like recently when I was on big pain. They didn't hesitate to easily come up with a compromise between patience. I never seen staff being rude every time I've been there. And I've been there a lot! I do rate it in between because wait times are incredibly long sometimes. read more

I have been coming here for some years now and I must say the staff is horrible. They have attitudes when you ask them about how much longer it's going to take. I worked at a medical office before and you can give an estimate but here they just say I don't know. Not only that but the wait is outrageous if you come here prepare for a 3 hour wait before you even get called in to see the doctor!.... Changing doctors soon :/ read more

you will wait at least 1.5 hours even with an appointment. The receptionist are RUDE and need an attitude adjustment. The doctors I have seen were nice but not too helpful. read more

The wait is sooo long. Been here for three hours. I came here to get a second opinion for pains that ive been having. And although the wait is really long, there is one male doctor that is really good. He found what was wrong with me when my primary doctor ddnt. I would give this place five stars if the medical assistants and front desk lady wernt such aholes. read more

This place is the most unprofessional, not sure how it's still open, they do not get back to you when they tell you they are, you have to call many times just to speak with anyone, everything they do will take an unacceptable period of time. read more

This is by far the worst clinic .. the staff is not courteous instead insensitive, sarcastic unprofessional individuals , the doctors especially Dr Luis J Angarita are short and don't take time to explain in detail you medical issues. Quick to take your "co-pay" before waiting 3-4hrs to see a doctor even having an appt. The conversations that the staff have in front of patients are of their personal issues which include subjects of volgur nature. The staff lacks motivation to attend to their patients needs. As patients we should be priority due to the fact we pay staff and doctors income! Completely and utterly dissatisfied with Cavero Medial Group! read more

Brought my grandmother here because she insisted, Place is nice, except for the 100 people sitting there waiting for 6 hours to get seen. Then you have receptionist who have nasty attitudes, and nurses who dont give a damn, Doctors gave my grandmother a wrong diagnostic, saying she was anemic, well guess what i took her to my doctor, and she has no anemia problems, This place is just horrible, Im planning on suing them for giving my grandmother the wrong diagnose, and telling her to take iron when not needed. See you in court, and the receptionist here SUCK! Dont go here unless you want to die. read more

Only two doctors worth seeing, other than that the place has awful service and has sadly not improved. I have been coming here for years only when I need to be professionaly looked at. No matter how many people there are it will always take 3+hours just to attend to one person unless you have an appointment. Even then it's not guaranteed you'll get seen by the doctor right away since they have you wait in the rooms. read more

4 hours I waited.I came in as a walk-in, however when I asked the receptionist how many out of the three doctors were on duty she replied 1! Are you kidding me!!!! This place is packed!They don't care, they will make mad money regardless of their service.treating people like cattle. People kept complaining that the waiting room was too cold. The chairs are so uncomfortable.If you know you will have people waiting for hours on end hey at least provide a nice environment. Oh and after all that the doctor wasn't very helpful. I'm so disappointed. This is peoples health we are talking about here. Apparently Cavero has found the most cost efficient way to add more clients shame on you. read more

You wait long to get a room and when you finally get a room you wait even longer to be seen by a doctor. The nurses are antisocial and rude, I know Spanish and I could hear them goofing around during chit chatting like they have no work to be done. I see doctors just walking around. I've been coming here for a few years because it's just a few blocks from my house but every visitor gets worse and worse. read more

If I could give this place 0 stars I would. I normally don't come here, but as my daughter got sick early in the morning I thought I'd bring her here as a walk in. The wait time is terrible. It's not worth it. Waited over 3 hrs to have my daughter seen as she sat in the waiting room with a temperature. I don't understand how with so many doctors and other staff the wait time is terrible. I understand I am a walk in, however, 3+ hrs wait is ridiculous. First and last time I come here. read more

This has been my doctor for the past 6 or 7yrs not by choice though. I only go when I'm really sick. Well after having a fever for two days & vomiting I decided to go in. Since i had recently switched insurance they didn't take I decided to pay the full amount to get seen(yes I felt that sick) I waited 4hrs to get seen by Dr. Bustamante, I told her I thought had a sinus infection & my headache pain was at a 10 she told me that was impossible because "10 is considered labor pain, you should go to the hospital" I told her no I had already paid & waited 4hrs so then she tells me I need a pregnancy test so I went to the bathroom but I had gotten my period so I didn't take it. She never came back the medical assistant just handed me two prescriptions & that was it. No one explained what they were for how long I had to take them nothing. Whatever I knew I needed antibiotics so I was happy to get out of there, dropped off my prescription & went home to get some rest. My mom went to pick it up & called me that it was going to be another hr before I could get my medication because what she had prescribed me had penicillin (severely allergic) let me remind you I have had infections before & gone to Cavero & never have been prescribed penicillin. So why was I prescribed penicillin? Because she didn't bother to read my chart! I will be contacting a lawyer because if it wasn't for my mother making sure like she always does when I get antibiotics I wouldn't be here to write this review! DO NOT GO HERE!!! Unless you want to get killed! Wish I could give it zero stars! read more

This place doesn't even deserve a one star but it's required in order to post a review. First off the waiting room is always packed with at least 20+ people waiting to be seen so the wait is always going to be at least 2 hours. Secondly the stupid doctor that I was forced to dealt with Dr. Guadalupe Bustamante is the worst and should be stripped from her medical license as she starts running all these unnecessary medical lab tests even though you're just there to treat a cold, she'll even prescribe you anti-depressants like if she's a psychiatrist or neuro! You always see a bunch pharmaceutical reps coming in & out of the office which explains why she's so happy on prescribing all sorts of crap! Oh and when I took my son there for a physical, she began scolding me for choosing not to have him vaccinated. She's a scum bag to say the least because there's no other way to describe her unethical practices which should be put under investigation. read more

this is the worse best to go for medical treatment, if your late more than 15 minutes you have to reschedule but yet you will wait easily over 2 hours before you are seen. i truly hate this place and have told my mom on numerous occasions to change primary doctors somewhere she is appreciated and respected like an individual. dont come here this place is horrible. do yourself a favor and go somewhere else read more

This place is horrible I came in for my sports physical for school and they had to apparently take my blood and I had to PEE IN A CUP. i don't know if that bothers anyone else but I had to PEE IN A CUP. In a f**king cup and it took three hours just to get a few dashes on a piece of paper. Don't come here this place sucks so badly. Plus the people working there were disrespectful and inconsiderate, plus the doctor (male) that helped me called me fat and made all of this happen I hope he has a horrendous day. read more