Hetherington Group Practice makes me love the NHS…read more Which is probably about enough info to make you sign up, if you're lucky (or unlucky, depending on your perspective) to live the catchment area. I moved to the UK (from the US) two years ago, and had a rocky start, but when I found these guys... they listen to you, aren't super rushed, and give you what you need to get better. And they seem to always have short-notice appointments. My doctor (Yay, Dr. Gill!) even rang me after a week to give me some further information. Brilliant. (though now I've probably ruined it by getting you people to move to the 'hood and sign up. They should still be acknowledged, though.)

A good doctors surgery that I was annoyed to have to leave. You never have to wait too long to be…read moreseen and there's a handy pharmacist just next-door. A family planning clinic is also situated on site.

Very bad customer service, annoyed receptionist who put me to wait 15 minutes so she can get with…read moreother patients even if I was first in line. Unexperienced doctors who won't listen what you have to say.

This is one of those roulette surgeries. Nothing bad about it as such but there are so many doctors…read moreunder one roof it's not likely that you will see the same physician consecutively. I rarely go so I don't mind so much, but it must be a challenge building relationships with your doctors, and in turn you patients, if every appointment is booked based on availability only. However the doctor I have seen have treated me with compassion and over all the experience was not unpleasant. Three cheers for the NHS!

Without question, the rudest receptionists I have ever had the misfortune to come into contact…read morewith. I almost choked on my dinner when I read "our friendly practise......" on their website. It should read "our rude, patronising and belittling practise....."!! Someone needs to shake them up and realise they are there to provide a helpful service to the very people who contribute to funding the NHS and creating the jobs they are employed (poorly) to do. I am a newly diagnosed diabetic and it is fair to say that I am struggling in finding my way through this life adjustment. A number of times I have been scoffed at when asking them questions about how things are normally done. one example of many: "what do I do about disposing of my sharps bin?" to be responded "look after it yourself, what makes you think we should do that for you?" It is a shame because the Docs are very friendly and helpful - although a little disconcerting when I went to them with a broken insulin pen to be told that they had no idea what to do, I probably knew more about it then they did ..... I rarely take the time to write such reports, but feel these receptionists really are in the wrong profession. I hear "Grumpy Old Women" is casting in the west end - possibly a more fitting career move??

My GP is located here and I couldn't be happier with the service. They're great about fitting in…read morelast minute appointments and are wonderfully kind both on the phone and in person. The doctors I've seen here have been professional and thorough. Best of all, it's right down the street from my favourite place for breakfast, so taking a morning off for a doctor's visit becomes more of a treat than a chore.

In October 2010 I was asked to be a case study subject for Imogen Connolly whilst she trained in…read morereflexology. I had always had a keen interest in holistic therapy but had never really explored my feet before. She had decided she wanted to learn a new skill and needed people with health complaints. I jumped at the chance to have 10 weeks of reflexology and knew she would have a field day with all my problems. I don't think Imogen was quite prepared for the history of health problems I had suffered with, including IBS and endometriosis. After a very successful treatment program not only were a lot of my symtoms alleviated, but I soon discovered I was pregnant. I truly believe Imogen had a huge part to play in this as she did a lot of fertility work on me. She continued to treat me throughout my pregnancy and only 2 days before I went into labour. She truly has magic hands. Thanks again Imogen.