I have had to use a towing service a handful of times in my 33 years. I always hate calling tow…read morecompanies/garages. I never know what I am going to get. Normally I get a rude person that seems annoyed. This was not the case. I wish I could remember this gentleman's name but he was amazing. He made it out to me within 20 minutes, told me what was wrong with my car (what to tell the shop as I am not even a little handy with cars), and had it moved right away. I did not know he only took cash Which I did not have on me. No worries, brought me to the gas station down the road. Wish more people were like B & K towing. Phenomenal customer service!

Brad was very quick and helpful! I needed a tow from Saint Paul to Hastings and he made it happen…read morebefore the inevitable snow emergency hit, highly recommend using them for your towing needs!

I had purchased a car about a year ago this month and had some engine trouble. I made an…read moreappointment at CarMax to troubleshoot and make repairs. A year ago I purchased the Max Care plan when I bought the car. It paid off today as all of the repairs were covered under the plan. The service was quick the had the parts the same day. The communication was awesome I was updated often. I was even approved for a rental car if needed at no cost to me. Thank you CarMax.

The sales staff was very helpful and especially Ryan Heap, who answered all our questions while…read morewalking us through the process.

We worked with Ben on our vehicle purchase in June of 2025. During the process, we told Ben we were…read morealso considering other dealerships. In response, Ben strongly encouraged us to buy from Luther, emphasizing that their vehicles were higher quality and that Luther stands behind their cars, unlike other dealers. Unfortunately, that turned out not to be the case. Just six weeks after the purchase, the vehicle suffered a major transmission failure. When we reached out to Ben for support, we were told that the vehicle was sold as-is and that Luther would not offer any assistance--completely contradicting what was said before the sale. In hindsight, it feels like Ben was willing to say whatever was necessary to close the deal. This experience has left us feeling misled and unsupported. I would not recommend this dealership. They do not stand behind their vehicles, and once the sale is made, they no longer seem to care about you as a customer.

We had a complex car purchase and Luther Used Car Company stood by their word that they thoroughly…read moremake sure that they are doing their best to sell decent used cars. We were excited to find a Honda CRV at this dealership. However, just a month after we purchased the car every dashboard light came on and the engine failed, which was very expensive. When we took it back to the dealership, they paid to put in a new used engine. While doing so, they also fixed other issues they found in the process. They said that they wanted to make sure we knew that they wouldn't knowingly sell us a bad car and although that unfortunately happened, they did make it right. We are very thankful that we chose to buy our used car at Luther Used Car Company and we hope to honor them with business in the future.

I started working with Chad Walczak about 3 years ago... talking about wanting a…read more Miata MX5. I wasn't ready to buy but he didn't mind, he conversed with me about cars and everything else. I have what is now a 28 year old Mitsubishi Spyder which I brought in for service at the beginning of each Spring. I would always stop in and ask more questions about the purchasing process. He was so patient with me. I finally did it... Chad is truly a treasure. He made sure everything was perfect every step of the way. Everyone needs to have an experience like this. It will truly change your opinion on what it's like to buy a car.

I cannot say enough good things about my experiences at Luther Brookdale Mazda! Jonathan is my…read moreservice rep and consistently goes the extra mile-ensuring exemplary customer service. It's a smooth, seamless transition every time. Jonathan always has paperwork and loaner car keys ready when I arrive! He keeps me updated and contacts me as soon as my car is ready to be picked up. Honest, trustworthy, reliable, friendly, and an excellent communicator- are all traits I'd use to describe him. I love my Mazda CX-90 and appreciate that I'm in good hands with the wonderful staff at Luther Brookdale Mazda!

Okay service, but make sure you ask questions and know exactly what you're getting into…read more I was skeptical and I had two referrals that were frugal consumers and very happy with what he offered. Okay away I went with my blind trust - We had a "gentleman's agreement" to begin with (no contract - just a payment). Total transparency::::Perhaps if my circumstances didn't change midway (I got offered a car midway through our chats and was just looking to sell my much newer car vs at the beginning of the 'agreement' I was going to buy AND sell through him). Also my encounter with him was at the beginning of the COVID pandemic (mid-March) which didn't help timing / the offers by the dealers. Overall "customer service" was ok, but because of the change of circumstances midway and COVID beginning from the dealers - resulted in a 'tough shit' from him (he compared it to a lawyer - even if you don't win you still pay) Fine but I didn't even use any of the resources / offers he found - and I was out hundred of dollars with no real return (I didn't even use any of the dealers he got a quote at to sell the car). In hindsight I wish I would have asked more questions or there would have been a partial payment to get quoted in the cars and then the final payment once the transaction occurred. Overall - ask questions and know what happens in all possible scenarios.

Bob found me a decent deal, but I can't say he was much of an advocate. He did not "do all the…read moretalking for me" or even most of it, chiming in only occasionally when the sales person was not present. Because my trade-in was not worth much, there was no negotiating the price of the car. This would have been admissible had he helped with the interest rate (mostly silent) or performed a better inspection. His inspection of the vehicle was not thorough because he missed a deep chip in the paint in a visible location. If you're looking for a mechanic to give you a detailed history of the vehicle, look elsewhere. Bob took a brief look under the hood, but did not use any diagnostic tools. Bob's services may be worth it for you if you are not confident about finding a good deal or negotiating your trade-in. Not if you want a thorough history or inspection of the vehicle.

I can't say enough about Mila. Her thoughtfulness and honesty throughout this whole process was…read morerefreshing. Mila and Max brought a wealth of knowledge about Enterprise and the car I bought. I can honestly say this is the best experience I've ever had buying a car. Your great at what you do and your customer service is beyond what I could have hoped for!! Niki M. Sent from Yahoo Mail on Android Show more

Sales person scheduled us for a 5:30 test drive. We arrived early and were not attended to until…read morealmost 5:40. We were then told we would not be able to meet with the sales person that scheduled us, instead a "team member" will be with us shortly. We sat until close and were never attended to. I no longer have any interest in the vehicle. Based off of pure principle I will never purchase at this location. I will also advise anyone who will listen not to purchase at this location. Very poor customer service and time management, thanks Peter!

I'm writing this review on behalf of my mom. She always brings her vehicles in here for repairs and…read moremaintenance. The last time she had an issue BRIAN went above & beyond to help her. We are so thankful for him.

I needed to replace a 23 year old car that I had loved, but was found unresponsive in the garage…read moreone too many times this past year. My online search, focused on something less bad for the environment, turned up a couple manual transmissions, which surprised me. My old car was a 5 speed so that's what I prefer, but I thought they were dying out. One of them was at the Friendly Bargain Lot, and Car Guru rated it a great deal. Juwan was patient and helpful with my difficulties getting to an initial test drive, luckily one of my kids came through and let me borrow his car. I test drove the car at the top of my list, and it was smooth like a new car, and seemed to accelerate super easy. I did test drive another just for comparison, but I think I really knew I had found my car when I had the first one on the highway. Having just retired a couple weeks ago, this was not ideal timing, but I told Juwan I would check about borrowing from life insurance, which was how I had financed the last one. He told me they would actually give me something for my old car, too, even though it wasn't running, Luckily my policy had more than enough value to borrow what I needed. The CarFax report already told me the current price was a bargain, so I didn't plan to try to get it down unless the inspection turned up something. Juwan stayed in touch with me over the weekend to make sure we could get this done. The inspection was perfect, so I was buying the car! We had to go to the main dealership for that part. The finance guys did try to add on some extras, and fees were more than I remembered, so I had to politely refuse most of them, They were not pushy about it, though, and soon I was on my way home with a shiny new to me car,

Rick reached out to me via Yelp and within 5 minutes he was there. That is fast service! He was…read morepatient, reliable, and towed by vehicle which was completely dead and brakes locked into the ground, but Rick had the knowledge to get it out. Probably the best tow option that you could get if you're in a pinch and needing to get your car out of a sticky situation. I think his service was invaluable for your tow needs.

What a Life Saver Arrowhead Towing!!!…read more We are traveling for work and had an issue with a Van. After calling around they offered best time & best price. Van was flat towed from Minneapolis to Bemidji. Great Communication from Appointment to drop off with ETA. Easy to work with everyone.