Yes But No.... I had high hopes (still do). I love cava but this location is NOT it. They have ALOT of kinks to work out. Starting with the employees. The 5pm crew on a Thursday cannot handle the rush hour pressure. The chicken and steak were out so We all stood there in line watching them bicker back/forth. The cooks didn't want to give a time when the food was going to be ready and the line people were voicing their frustration. (Which in turn made all of us waiting more frustrated). One of the line people started offering "complimentary pita chips OR bread, only to get to the cashier who tells you no thats not the case. (Regardless I was going to get the pita chips ) but to have someone offer complimentary w.e and then they switch up when you're ready to pay just adds to the frustration. And what made the experience worse was that whoever was the manager was (atleast she appeared to be the manager) Stood there and watched me go back and forth with the cashier about pita chips without ever interjecting. After witnessing all the delays with the food, there wasn't a sense of let me make this right before this customer leaves the building.
Like I said I love cava, it's in my weekly rotation, but in the absence of value price becomes a concern. it's the only "healthy decent" restaurant in this area so if this doesn't work out it'll be very disappointing. read more