I have a poor review of Cause for Canines.
I want to make it very clear, the fact I was not provided a dog from this organization is not my complaint.
I put in an adoption application via the encouragement of my veterinarian on 6/27/2018 fir a dog via a rescue group. I followed the instructions in a canned e-mail to send an additional e-mail to the specified e-mail address and let them know the name of the dog. That lead to a one world response e-mail that same day saying, "OK". No mention of the foster parent or additional contact information.
I attended their adoption event at COSI that same evening. The dog I was interested in was not there, but I got to speak to someone about her and learned more. I expressed my sincere interest in being given an opportunity and to meet her.
On July 3rd, I received another canned e-mail from the organization advising My application had been approved and to expect contact for a home visit.
Dog had since been posted to their webpage as well as "available for adoption." The e-mail indicated it could be hours or days to hear someone.
On 7/6/2018 after the July 4th holiday, known for an influx of dogs to rescues and shelters, asking if there is any word on the dog and my ability to meet her as this process is a two-way street?
I heard NOTHING!
Keep in mind, I have not worked with this rescue to understand their process. I go by what I read on their website and the canned e-mailes. I realize, I could be 1/100 applicants, but it would be nice to know where I did stand because my search for a companion was on hold until I knew the status of this dog. It's unfair to look into another dog if I had a chance of giving this one a home.
I heard nothing back from the rescue. Not even a "going to look into it and get back to you."
On 7/14/2018, 17 days after the initial contact, I went to another adoption event by the same rescue. At the time I was there, They had only one dog there and rest were via photos and their laptop. I asked for an updated on the dog. I also expressed how frustrating it has been to not have heard from anyone about meeting the dog. I was then advised a home inspection is required first, but yet, no one had even contacted me about that either which did surprise the volunteer working at the table that day since I was approved. She took down my contact information and advised she would look into it and have someone contact me.
Again, NOTHING!
On Tuesday, July 17th, it was posted to their social media page the dog I was interested in had found its fur-ever family. I cannot fully express the emotions, anger being one, as I felt as if I had been strung along this entire time. I didn't actually see the post until a week after it had been posted. Still waiting on someone to get back to me.
Potential Adopters have feelings too. I was doing my part thru this process and to not get any tangible contact back from the rescue, was beyond frustrating. Had they told me the odds were unlikely due to the number of applicants, fine. But they told me nothing! I wasted all that time! Where is the consideration for the family in making that decision to adopt and what it takes on our end? The wait is a killer.
I'm sorry, but this was totally unacceptable! There should be a very timely and tangible communication strategy in place, regardless of the outcome is good or bad for the applicant.
Oh, I did check my e-mail, voicemail and text messages and I had no notification that the dog I put an actual application in for had been adopted.
We all have lives, jobs and events that make our lives busy. It's part of the process and it is the organization's responsibility to see that their reputation is not at stake thru their foster parents and their inability to communicate with potential adopters.
Very inconsiderate to potential adopters! I do not recommend this rescue until they change their process as it's too frustrating for the APPROVED potential adopters.
Cheryl Scaife read more