Having a family member with limited mobility gives me a real appreciation for the accessibility of…read morethe main falls and Silver Thread Falls. The boardwalks are readily accessed from the parking lot across the visitor centre and they are extensive and well maintained. In fact, these are some of the best we've walked on, and of course, it helps that the entire length is filled with peace and tranquility. But don't just take my word for it, because the pictures ain't do it justice. And as always, I'm grateful for whichever groups of folks who help maintain and preserve this beauty for all to enjoy.

The road to the visitor center was closed on a beautiful spring day in April, so we walked, and…read morewalked, and walked. It was quite far, over a mile, but so worth it! The main falls were breathtaking! Next time we want to explore the stairs, which take you to the top of the falls!

Stopped in on a Saturday with my daughter, who is in a wheelchair. We were greeted by two very…read moresweet women who let us know which trails were wheelchair accessible. There was a problem with the accessible door to the center, which would not open. Someone was on it immediately fixing the problem. The trails were great and very easy to navigate. We didn't get the chair stuck even once. Very enjoyable morning. I recommend stopping in. We grabbed a bunch of brochures so we could plan our next adventure.

Beautiful spot for a stop before exploring The Catskills. Knowledgable staff, with plenty of…read moreresources, maps, and suggestions for exploring the region. The building itself is nicely appointed, with exhibit space and a gift shop, and there are even a few trails you can enjoy on the property, including a short walk to one of the Catskills' fire towers! Amazing views from the top, and minimal effort to get there. Highly recommended as a gateway to the Catskills.

My husband and myself were in town from Rochester, NY for the day and wanted to visit a relative's…read moregrave in the area. We had the wrong cemetery name and they were so helpful in sending us to the correct place. We were able to find the grave with the help of the grounds crew, but without the visitor centers help, we would have been out of luck. Thank you for going the extra mile! Your help was extremely appreciated.

Opting to go non GPS, I fumbled with my 1970s AAA map that had the browning creases and the broken…read morerubber band which I located in my attic. I didn't throw the dart which always brings me places, I wanted to be sure I was in the mountains, we went North East topside of the Catskills, we wanted to walk Washington Irving's books takes, to see the greens from Douglas Fir to mighty oaks, the silvertip mountain tops and the changing of the leaves. Inside the visitors center, there was Rip, staff in hand, hand me down galligasketts, good natured smile and his walking stick -- there to greet as were Heather and Nancy. Taking bowls of fresh water to the big dog who slipped down like a ranch horse nose deep in the trough they doted upon him, giving love with meaningful strokes and words of tenderness - the big mush was loving it so. Spinny spinny spinny, they spun the brochure carousel like a spinning top, plucking out appropriate endeavors for me. Clicking the pen and put to paper, they wrote and edited to reflect current days and times and where it's shaking out come the weekend. As many miles big road hound and I have traveled, to where the road never ends, these two fine ladies were the watermark set above and beyond all prior - to be sure.

Ok...I really don't know where exactly this is, but if you are going north toward Bear Mountain on…read morethe Palisades Interstate Parkway (if you cross the GWB go towards NJ and you'll see a sign toward the PIP..you'll start at exit 2 so keep goin!), you cannot miss this sign. Its the only "visitor center" posted on some wood or something on that parkway. I know I shouldn't share this with random readers, but I have to explain it for you guys to understand why I reviewed it. I have a weird thing for rest stops and 24/7 gas stations no matter where it is. I have no idea why. Maybe its b/c time seems to fall back at rest stops, or the fact that you stop there in transit and it becomes a community of drivers in one, creepy location. Whatever the reason, I love stopping at these places. So anyone as odd as myself, I had to share. Okay this is no ordinary rest stop. First, if you need to use the john don't bother going here b/c they have port-a-pottys and they do not smell "potty". This is for the sheer enjoyment of going to a random linkin log place in the middle of Rockland County, and saying "hey, I could use a shiny rock." Also, this place closes early. I think 6. Alright so there is the most RANDOM load of fun filled crap here. It's like a local street fair from 1987 threw up here and nobody bothered to clean it up. Finger traps, rock shiners, an assortment of rocks, camoflage toilet paper on a ROLL, candy that belongs in a museum..It's awesome here. It's bizarre and so creepy, but it was friggin super. I think I even bought a couple of rocks (I'm a science nut; what do you want from me?). Anyway, everytime I pass that place I feel like I'm hitting the twilight zone because it sure as hell isn't 2007 over at that joint. CHECK IT OUT!!!!!!

We used to drive past this alllllllll the freakin time (and stop there too) when we had a summer…read moreplace and we had to get over Bear Mountain (for some reason always reminds of the song, The Bear Went Over the Mountain) to get to it. Convenient spot for bathrooms. Notice I said convenient, not clean or good. And odd info abounds.

With limited time to pursue my obsession with mineral water, I'm thankful for the friendly and…read moreknowledgeable guy at the desk who told me about State Seal Springs. There was abundant historical and tourist information plus two free local papers, and also a good bathroom.

Worth a stop if you're nearby. Very useful brochures:…read more Map showing parking garages which I'm sure we'll need since street parking seems inadequate for the large number of tourists in the downtown. Map showing locations of mineral springs. Map of different neighborhoods with descriptions of historical buildings. I love NY and Saratoga brochure. List of restaurants.

Where you get bus tours or asks information, they accept cash only! They instruct you where the atm…read moreis. Clean restroom, spacious lobby, beautiful vista on hudson lake. See images for reference.

From the owner: The Frederic V. Malek West Point Visitors Center provides an excellent starting point for all…read morevisitors to the U.S. Military Academy. It is home to West Point Tours , the Visitors Control Center, Army West Point Gift Shop, and next door to the West Point Museum . This is where visitors requiring access to West Point and not taking a guided tour can go to get their Local Access Cards.

Great welcome and visitors center…read more Lots of information on local history and places-to-see and options for eating and drinking and entertainment and growing in culture and community. Also some nifty displays on local trade and resource stuff. Wheelchair accessible. Bright and friendly. Great little gift shop as well.

From the owner: Specializing in: - Tourist Information & Attractions…read more- Convention Information - Travel Agencies

This visitor center is not at all visitor friendly. As I rushed to make sure to arrive here in…read moreplenty of time yesterday to visit during normal business hours only to arrive at 4:01 p.m. and see that they were closed. They are open 10:00 a.m. to 4:00 p.m.. Must be nice. Not only are the hours not so friendly, the parking is atrocious. Unless you're lucky enough to find street parking, you'll either have to risk parking in the hotel parking lot across the street and getting towed, or hope that the four or five spaces around the corner aren't taken and that your vehicle has a very small clearance and you can fit under the awning that juts out. Annoyed as I was, we are staying in the area a few days, so I made sure to return this morning. When I arrived, there was no staff and I looked through the information available myself and found what I wanted. They did have a few cute signs inside, but the center itself is incredibly small. As I was leaving, a staff member did come in and sit at the desk, so I asked them if there was a restroom nearby because the entire visitor center is about the size of my bedroom, and I figured if they had a bathroom I would have seen it. She told me to go outside past the guard and make a left. As I walked out and tried to proceed to the restroom, the security guard told me he would have to search me before I could go back. You'll need to remove all of your items from your person and be wanded and "cleared" before you can use the restroom here. If you think that's uncomfortable, wait until you get into the restroom itself. It was dirty and gross and when I locked the door behind me I saw that there was a secondary door just across from it. That door had a key to lock so I have no idea if that was somebody's office and they might walk in from that direction or if that was a storage closet... Fun right? Then I tried to get some hand sanitizer on my way out, but of course that was empty. Overall I would say this is a very poor excuse for a visitor center. I don't care how historic the building is, the point of a visitor center is to make people feel welcome and want to spend time and money in your city. This is one of the only visitor centers I have been to where I haven't received a warm welcome or help from the staff. They need to do some serious improving.

My experience with this agency was great. The staff took care of the details making booking stress…read morefree. I will be definitely be using them again.

From the owner: I'm an independent travel agent, who specializes in cruises, all-inclusive resorts, travel tours,…read moreconcerts and sporting events.