I really regret spending $300 on a facial at Cathea Skincare Clinic. I was told the facial was going to be an anti-aging treatment, but unfortunately my skin looked significantly worse afterward. My skin texture was noticeably worse than when I walked in, and I was left with scabbing, what appeared to be burns, and an allergic reaction. What was especially frightening was that during the treatment itself, I felt significant burning on my face. I was very scared and uncomfortable, but I was told that the burning was simply from the peel they were doing. I have had professional chemical peels before, and I have never experienced burning like this during a treatment. Afterward, I contacted the clinic about my concerns. They offered me complimentary services, but after having such a frightening and traumatic experience, I did not feel comfortable allowing them to perform another treatment on my skin. I declined the complimentary services and requested a refund for the $300 facial, but they refused. I went in expecting an anti-aging treatment that would improve my skin, and instead I left with damaged skin and significantly worse texture. For $300, this was extremely disappointing and upsetting. I would not return to this clinic and would strongly encourage others to do their research before booking a treatment here. read more

Woke up and decided to get a facial, I was able to score an appointment at 7am for 9am same day! Easy online scheduling always a plus. My esthetician was very nice, she took a picture of my face and showed me the results as far as aging spots, wrinkles and my skin texture. I was given a robe and instructed to lay down, the room and ambiance was very tranquil and relaxing. I appreciated how she told me every step of the way what she was going to do, after she applied a mask that covered my eyes and my mouth she stepped out and I literally snored, that tells you how relaxed I was. Definitely recommend Cathea! read more

Cathéa Elite Skincare - Skin Care Near Me - Milpitas, California

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I really wanted to love this place since I've been wanting to get a facial here for a while now but unfortunately, I wasn't too satisfied with my experience. Pros: 1. I love the idea of a virtual skin analysis before the actual facial session. Not a lot of spas offer this so it was interesting to see the skin concerns up close the way I did. 2. I also loved the aesthetic and the detailing in each room 3. Gentle extractions 4. If you spend over a certain amount, your service will include a free heated belly wrap w/ red light therapy treatment Cons: 1. The massages were good but short, in my opinion. I just felt like my service was lacking the relaxation part 2. After the mask application, my esthetician left for awhile which usually the massage takes place right after ( or at least what I'm used to) 3. Most of these reviews mentioned receiving a dessert item after their facial but I was bummed because I was skipped out on this one. I was actually looking forward to this too *As a suggestion - If it's a routine to offer a client a treat after their facial, it should be mandatory to do the same for each customer who gets a service. I say this because most people will read the reviews and would expect it. I just so happen to be one of those customers. Overall, the facial itself was okay. It definitely wasn't worth how much I paid for it and I wouldn't recommend coming here. There's plenty of places in the Bay Area that are reasonably priced that will leave you with a better experience and outcome of your skin. read more

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I came to Cathéa Elite Skincare for the FY‑Venetian Lift and Revitalizing Treatment, and I absolutely loved it! The entire experience was luxurious from start to finish. First off, the space is super clean and professional -- everything felt calming, modern, and thoughtfully designed. Right at the beginning, they did a detailed face analysis (similar to the high-tech ones you see in Korea!) that showed exactly where my skin was at -- from hydration levels to pigmentation and pore visibility. It was so cool to see and really helped tailor the treatment to what my skin actually needed. The treatment itself was amazing. My face felt firmer, brighter, and deeply hydrated afterward. I came in with really chapped lips, and they applied the most soothing lip mask that also had a reddish tint -- such a nice, thoughtful touch! My lips felt so much better by the end. And although they usually offer cheesecake after the treatment (which I was secretly excited about ), they had cookies and water waiting for me instead -- still just as sweet and appreciated. They were gentle, knowledgeable, and made me feel completely at ease throughout the session. If you're looking for a results-driven facial that also feels like a treat-yourself moment, I highly recommend the FY‑Venetian Lift and Revitalizing Treatment. I left glowing and can't wait to come back! read more

Don't think of Cathea as a place to only get a facial. Rather, think of it as a whole experience. I was immensely impressed by their cleanliness, aesthetic location, professionalism and friendliness and going the extra mile. After the consultation, I elected to switch my service from the Unstress Calming to the Biophyto Herbal Skin which targeted my skin's profile. I additionally added on the silk eye treatment. Initially, I was worried whether this was a location that pushes for higher paying packages in a scheme to make you pay more but at no point during the consultation with Haley did I feel pressured or failed to see the logic of the recommended treatment. After this experience, my skin feels like a baby's skin (no exaggeration). Another key point I really enjoyed was not only targeting the face but also the neck and collarbone area. Haley was knowledgeable, attentive and kind throughout the session. Looking forward to coming back here read more

Cathéa Elite Skincare - Facial space - Skin Care Near Me - Milpitas, California

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A facial day is the best day! I've always wanted to do a skin analysis and I'm so glad I was able to get it done here. They are an Asian-owned skincare clinic located in Milpitas. They start off with the skin analysis, where they show you all your wrinkles, pores, blackheads, and sebum areas. After my analysis, I was recommended the Biophyto Herbal Skincare Management Treatment ($189), which is best suited for those with large pores. And let me tell you... Catherine spent an hour on extractions and deep cleaning all of my clogged pores! After, she applied a variety of treatments and masks to calm my skin down. I loved how she focused on my wrinkles and even gave me a face lift with all her techniques. She massaged different parts of my head, face and neck for lymphatic drainage. By the end of the facial, I felt so relaxed and snatched! To end the facial, they even provided me a sweet treat. There's no better way to spend a self-care day than getting a facial here! read more

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Came here for a facial and after starting with a skin analysis with Catherine, I chose the Venetian Lift and Revitalizing facial which is one of the pricer options but I wanted the full experience. The facial included deep cleaning, extraction, a lifting and firming mask, eye care, and a jelly mask at the end. The whole treatment lasted 2 hours and I left feeling amazing. My skin was so clean from the extraction and the cool jelly mask at the end helps with any sensitivity. Catherine and the entire staff was amazing and I love that they give you a drink and a snack to enjoy before or after. Catherine also did a great job of prompting me as needed to make sure I new what to expect during. Will definitely be back - I wish they introduce a package for repeat sessions! read more

Cathéa Elite Skincare - Skin Care Near Me - Milpitas, California

This review is long overdue! I have gone to Cathea Elite Skincare several times, and every single time it has been amazing! I have seen a different service provider each time but each experience is identical in the luxury, calmness, and results that I receive. I never feel rushed, I can always ask questions, and I always have a really great experience. I also ALWAYS fall asleep lol the energy is just too good! I've recommended Cathea to several people, and since I live in Santa Cruz... me driving all the way to this skin care studio is a big deal. It's truly so enjoyable and the results speak for themselves! read more

From the second you walk in, you feel taken care of. It's so clean and the staff is so professional and friendly! They started with a free skin analysis and helped me decide what's the best facial for me. I chose one that was 1.5 hours and felt super relaxed the entire time. They even gave me a massage, cleaned up my brows, and did a very thorough extraction. They even gave me a small bday gift for my birthday! 10/10 would recommend, I'll definitely be back! read more

Cathéa Elite Skincare - Water and coconut pudding - Skin Care Near Me - Milpitas, California

After my whole ordeal at a different spa (literally the previous review), I was on the hunt for a spa to try because this was supposed to be my boyfriend's belated Valentine's Day gift. Booking was SO easy and the prices are pretty reasonable for what my boyfriend and I got. We were greeted by the receptionist who was super kind and walked us through our face scan. They have this nifty face scanning machine that you would usually see at clinics in Asia. We both learned so much and the receptionist explained which treatment she recommended based on the results and what our concerns were. It didn't feel like she was trying to upsell something to us that we probably didn't need. We went with the Biophyto Skin Purifying treatment and were more than satisfied. Definitely would love to come back as soon as we can and would recommend this spa to anyone. read more

Had an amazing experience and my skin is great after coming here. definitely would recommend 10/10. read more

Cathéa Elite Skincare - The Place - Skin Care Near Me - Milpitas, California

I used to be skeptical about facials because when I got them at a typical spa, I would end up with a breakout. Not at Cathea. I've been going to Cathea for nearly a year every 4-6 weeks. Me and my skin are very happy :) The experience is top notch. It's impeccably clean and calm. When I leave, I'm so relaxed I feel like I'm floating on a cloud and my skin is plump and happy. The results shine for weeks after. Evelyn is my preferred esthetician and I usually get the brightening treatment with the silk eye add-on. It's my favorite combo of the ones I've tried. Treat yourself! You won't regret it! read more

My husband found this place on TikTok after seeing that they offer skin analysis, which is what initially drew me in, so I booked our appointment. Unfortunately, the experience was very disappointing. The face scanner basically told me everything I already knew about my skin, with little to no explanation or education. It felt more like a tool to upsell treatments rather than an actual consultation. You could honestly get the same type of scan and information at Sephora. When I paid for the consultation, I expected guidance on how to improve my skin--not a sales pitch. Despite my husband and me having completely different skin types, we were both recommended the same $289 anti-aging treatment(one of the more expensive treatment), which was very questionable. We both have extremely different skin type. I clearly stated at the beginning that my main concern was extremely dry skin, yet that concern was never truly addressed. The facial did not feel customized at all--it seemed like a one-size-fits-all treatment. My husband and I essentially received the exact same facial. The service itself felt rushed and basic. Products were applied without being properly worked into the skin, and more time was spent on scalp massage than on my actual face. I've had many facials before, and this felt like an overpriced pampering face wash with a mask rather than a professional treatment. I was also concerned that all certifications in the clinic appear to belong to one person whom we never even saw, which made me question whether the person who worked on us was properly qualified. By the end, my skin was actually worse--extremely dehydrated, dry, and flaky--because the products used were not appropriate for my skin type. If you're looking for an overpriced pampering facial, this might be the place. But if you want a legitimate skin analysis and a personalized treatment, I'd strongly recommend going to a certified professional elsewhere. Overall, this experience felt misleading, overpriced, and poorly personalized. read more

The technicians are really good and they know what they do. They listened to our focus areas and suggested the treatment accordingly

I got the most relaxing facial this week at Cathea Elite Skincare in Milpitas! I got the Luxurious Silk Nourishment for eyes and Biophyto herbal skin management. The entire experience took about 2 hours. Alice did my facial and it was amazing! She was very knowledgeable and let me know whenever a product was going to sting or feel cold. At the end of the facial, you get a cute dessert (I think it was biscoff cookies with cheesecake in the middle). I'd definitely recommend treating yourself with a facial if you ever get the chance! read more

I think this place is a TikTok / Instagram trap and is probably better for folks who are just looking to get pampered and not get genuine skincare analysis or care tips. Overall, it was a very underwhelming experience and I didn't leave with any new knowledge about my skin. The experience was not personalized or anything special. [Service] Arrived early with my friend to ensure we could get a skincare analysis with their face scan technology. There was no one to greet us at the front desk so we just stood there and waited until someone from the back came out. After the face scan (which we came early for), we waited for our rooms to be ready and didn't start until after our appointment time. During treatment, I didn't feel like I was the focus of their attention (as they state on their website). Someone knocked on the door twice throughout the facial, there was chatter, and it was just not relaxing at all to be interrupted multiple times. [Face scan] This seems cool at first but not sure how it was helpful in the end. The person helping us just quickly went through each tab and that was really it. They didn't care to actually understand our needs, goals, and skin condition. My results said I had oily skin and the staff member said that isn't accurate but everything else should be. How does that even make sense? I asked for copy of my results and they said I can take pictures of it...okay. I asked them to email me the skin analysis and they agreed to...turns out it was just pictures they took on their phones and then sent to me. It just feels very unprofessional. Anyway, they recommended the same facial treatment for my friend and I even though we have very different skintype. I went with the recommendation because I wanted to trust they were personalizing the experience. [Treatment] This is a 90 minute treatment but I'm sure I laid there waiting for at least 30+ minutes during the experience. I kept asking what was happening with each step and only received very short responses so I stopped asking. Each step that used some kind of tool felt rushed because they prob spent seconds instead of minutes...not sure about the effectiveness due to the rush. I think there was a language barrier too...I asked how my skin is after the extractions and they said they were going to put on a mask. Um ok. I also asked what is my skin type and they said the mask is good for large pores. Like I said...language barrier. At some point, the staff member put some kind of mask on me and said I need to wait 20-30 minutes for it and she disappeared for awhile. When I looked at the clock, there was less than 10 minutes left and she eventually came back and quickly wrapped up after washing my face one last time. The facial did nothing special for my skin. I honestly don't know who is licensed and who has just been trained to do facials. read more

Cathéa Elite Skincare - You don't get a copy of your skincare analysis...just a pic of it. - Skin Care Near Me - Milpitas, California

Went in to do my hydration but end up doing the anti-aging. My skin was getting worst especially turning on the heater from the cold weather. After my examination and decided to go with the anti-aging facial, it was an amazing service! The massages and the patience from the staff. After the treatment I accidentally wash my face with my usual product that had acid. It irritated my skin and my right eyelid did get swollen and got itchy. I think I might avoid this in the future. After cooling it with ice pack, it's better. I had a wedding to attend the next day and my face looked amazing! I can see a nice glow, not much creases, and looked better than I expected! I was a bit shocked to see acne forming after but throw in some pimple patches and it was good. I'll know next time to at least do the facial a week in advance. Will highly recommend! I'm a combination skin as well :) read more

I went for my first facial today, highly recommended from a friend. I was a bit skeptical since I am not really into skin care stuff. The whole experience was very refreshing and worth it. Right off the bet, staff was very welcoming and make you feel comfortable. I really like the modern, clean and spa-like vibe. Evelyn was my technician and she explained very detailed about the treatment I will be getting and went through the whole skin analysis with me thoroughly. I was so relaxed and almost felt asleep. My skin felt so hydrated and smooth when the treatment was over. They provide me you with light snacks and drinks in the end which was very thoughtful. I will definitely come back for more. read more

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I did the Aladdin Peel last week! The service is amazing! From the moment you enter, you're really taken care of greatly. I was offered drinks and even given a pastry, which was delicious btw! So satisfied with the service that I booked for another facial for this weekend! Will be trying the unstress facial this time! read more

Cathéa Elite Skincare - Skin Care Near Me - Milpitas, California

I went to Cathea Elite the other day for my first time. Evelyn provided exceptional customer service by treating me in a respectful way and attentive to help and answer many of my first questions. During the facial she made me feel comfortable to enjoy my time there. Her knowledges and skills about facial definitely gave me confidence to revisit her again in the future. read more

Great facial. Felt really nice and relaxed. The vibe is really good and service is v professional. read more

A friend recommended this place. My main concern is my dark spots. So i went and my first visit was great, my skin got analyzed oily type of skin with minimal lines. They recommend the anti ageing which is good but a bit expensive ($300+), when done i purchased their facial cream also a bit expensive, 4 types for $300+ as well but i think it is working. Second visit after a month i just want to get their face treatment for dark spots since that's my main concern in the first place. Surprisingly, they did the face analysis again and the lady said that i should do the anti ageing treatment again. I cannot say no but she said maybe next time i can have the treatment that i want. No complaint with their service though expensive. The thing is, why would they insist what they want and not what the customers want though I'm not sure if that's how it works with derma clinics. Please enlighten me or I can find another clinic that will respect what I want and will get the same benefit and cheaper price. Thanks! read more

It was my first time with them, and the whole process was wonderful. They greet you warmly, and then a machine takes detailed photos of your skin to identify different skin concerns. After that, they explain which facials would be most beneficial for you. When you enter the treatment room, there's hot tea and a pastry waiting for you Catherine did an excellent job. She was incredibly humble, kind, and attentive. My skin looks beautiful and glowy. What I loved the most was the relaxing head massage they give while you're lying down with the face mask on -- it was amazing. read more

Went here yesterday for the first time and i was welcomed by the very nice lady, Catherine. She brought me first to the room where the machine was to scan my face and the result was great, small amount of wrinkles, no acne and my face is oily. Then i got to pick from the draw (not sure if it's every visit or just a promo) and I am blessed to get a 10% discount. Catherine did the Nuisance treatment on me (a bit pricey, but maybe only me.. lol!) and it's so worth it and every step she explained what it's for. Plus, free biscotti cheesecake and tea! Thank you! See you next month read more

I had an amazing facial with Catherine. She was very knowledgeable, gentle, and explained every step of the process. My skin feels refreshed, glowing, and hydrated. The service was relaxing from start to finish -- I could tell she truly cares about her clients. Highly recommend booking with her if you want professional and personalized skincare care! Thank you Anjali read more

I went to Cathéa Elite Skincare for the first time the other day, and I have only good things to say about my experience. Previously, I had seen to the same lady for over 20 years read more

The most relaxing 90 mins I've had in a while! Getting facial done at Cathea Elite was such a pleasant experience! As soon as I walked into the clinic, I was greeted nicely by the staff and was offered something to drink. Then, we proceeded to get skin analysis done for my face. It was really great to be able to get a better understanding of my skin condition before committing to a certain treatment. And throughout the entire process, the staff was very thorough in explaining my skin condition, and did not force me to commit to a certain treatment. I got the "forever young lifting and revitalizing" ($289) to help with my dryer skin, and help with anti-aging and skin regeneration as I have acne scars. The staff also helped in extracting my blackheads. The treatment also included a lymphatic massage of the face, and head and neck massage. I could see my skin glowing after the treatment. They also gave a sweet treat to end the treatment - which I got a mochi filled with red bean. The clinic is location in a plaza with parking spaces! read more

Their website is super easy to navigate, and booking online is a breeze. The store itself is spotless and gives off a high-end, luxury vibe from the moment you walk in. I've visited a few times now, and each time Evelyn has delivered amazing service. Her extractions are gentle but effective--I really feel like I'm getting my money's worth every time. She's incredibly professional and never pushy about selling products, which I really appreciate. I'm still in the early stages of figuring out the best routine for my acne journey, but so far, I've been really happy with the treatments I've received here. I do wish I could come more often, but the pricing makes it more of an occasional treat (tips adds up!). Still, it's been worth it for the quality and care I've experienced. read more

This was one of the best facials I've ever gotten! A full spa experience in a beautiful location with kind people. 10/10! read more

service was amazing and the clinic was extremely clean and well-maintained! the staff first took me in for a skin analysis and recommended treatment based on the results. i appreciated how thorough they were and how they recommended the best suited treatment for me instead of trying to upsell. the experience lasted a bit longer than i booked as i needed more extractions and they made sure to be very thorough with it. read more

I had a wonderful experience. Hannah was kind and attentive and the skin analysis was informative and insightful. The entire space was clean and sanitary, and I left feeling completely relaxed and rejuvenated. I would definitely go again! read more

great experience!! definitely worth the long drive--knowledgeable estheticians, advanced devices that can photograph and nitpick your skin necessities, and clean ambiance! Alice was fantastic please book with her!! read more

In love with this spa! It is so relaxing and they provide some of the best skincare I've ever seen. They are so welcoming and accommodating. I wear a headscarf and they took care of making sure the doors are closed and no cameras. This is my second time and I wish I lived in the area to come more often! Super clean and everything is always sterilized and they show you. read more

Cathéa Elite Skincare - Always super clean & provided tea and snacks! - Skin Care Near Me - Milpitas, California

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Hayley was my esthetician and she was amazing. She was very attentive and made sure I was comfortable throughout my treatment. Highly recommend this place. Everyone is so professional and made sure my needs and concerns were met. I love that they incorporate the complementary skin analysis because some people may not know what their skin needs and so this is a really helpful tool. Also complementary water and snacks is a bonus :) read more

I went with two friends to get facials done, and I was able to receive the sensitive skin treatment. The staff were super nice! They were incredibly insightful on just what kind of skin type and how to improve it! Really appreciate the treatment as well as the information given to us! Will be back again! The environment is so cute! We got complementary tea, and coffee! read more

Great service, got a full skin analysis and had a very relaxing time. Will be back soon. read more

My bff and I wanted to get facials and we got a last minute appointment. We were greeted with beverages and a cheesecake. Service was super friendly and polite. They were informative. They did a scan for us and told us what our problem areas were and what they recommended. It was overall a good experience. read more

I came here with a same day appointment booked with Alice, the UI on their website is very friendly and easy to navigate. Don't fret about whether you selected the appropriate service! They do a skin scan on you to show issues such as wrinkling, dark spots, acne, and also test your skin moisture levels (which tend to be lower earlier in the day, just a FYI). Unfortunately the moisture testing gun was not working appropriately, but they recommended that I switch from the Comodex Tomato Acne Management treatment to the Biophyto Herbal Skin Management treatment, which is more suitable for oily skin and larger pores as opposed to the former, which is more suitable for acne prone skin. The interior is very chic and decorated well, they treat you to water and a couple of nougat snacks prior to your facial. Alice was very gentle and I experienced one of the least painful extractions I've ever had under her care. She showed me exactly how much she removed, and she also soothes the skin after extracting by pressing her hand gently on the surface extracted from, which I appreciated immensely. Everything else went well: she informed me which masks would be cooling, which creams would sting a bit, and what to prepare myself for. This was a fantastic experience and I left feeling like a million bucks, my skin texture was so much better than when I had came in- despite my skin appearing smooth save for a few spots, my pores were clogged and definitely prone to more breakouts in the future. Well worth the money, a very luxurious experience that is a worthy investment for anyone who seeks to take good care of their skin. read more

I had an awesome experience. The facial was amazing. They did a facial analysis and it taught me a lot about my skin. I will definitely come back. read more

First time here I was not sure which facial to choose, I'm more into cleaning / extraction with pores, so I called in and be told to came in 15mins early to do a free skin analysis first, the beautician explained the results very detail, then suggested me the Biophyto facial to treat my pores and acne scars. During the facial it was super relaxing, she explained each step really clearly. The room is very clean and the staff is very nice. If you have the same issue as me, I highly recommend this place. I will definitely come back for more. read more

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