Dr. Kim was my cat Jake's's vet. Dr Kim is very loving and she truly takes the time to get to know…read moreour furry loved ones. Her beside manner is unmatched. She was with Jake and me up until the very end. Sadly, I just found out that Dr Kim is no longer with Banfield. I can't express to you how upset and completely concerned I am. I know have to more cats. I want the same treatment that Dr Kim provided. I am very sad and anxious. Which ever fur babies get her as their vet is very lucky! She will be greatly missed.

If you can afford to take your pet somewhere else, do it! The communication was lacking along with…read morethe care. I took my cat in for a teeth cleaning on the vet at banfields recommendation. She had been losing weight, and the vet said it was because her teeth hurt. The vet ended up removing two of her teeth and cleaning the others. At the follow up, my cat still hadn't gained weight. The vets response was to have another follow up in six months and to try to get her to eat more, which obviously wasn't helpful at all. I got a second opinion somewhere else. The vet commented that the state of my cat's teeth was surprising considering her recent dental work, so banfield didn't even do a good job cleaning her teeth. TLDR: If your pet isn't sick and just needs shots, banfield in Germantown is probably fine. However if they need a teeth cleaning or to diagnose a sickness, I wouldn't recommend it.

I brought my dog to this veterinary clinic for three years. Unfortunately, since the previous vet…read moreretired, the quality of care has noticeably declined. The new veterinarian appears uncomfortable around dogs and does not seem to handle them with confidence or compassion. What once felt like a trustworthy and caring practice now feels more focused on profit than pets. If your dog is healthy and easygoing, you might still receive decent treatment. However, if your dog has any health or behavioral challenges, be prepared for a lack of empathy and support. The new management does not uphold the same standard of care. *Update* I used to think I was receiving good care at this vet, but after recently switching to a new veterinary clinic, I realized the service here was actually quite basic. The level of support, communication, and genuine care I'm now receiving makes it clear how much was lacking at this practice. What's even more disappointing is that the new vet provides significantly better care--and at a much more affordable price. It's frustrating to look back and realize I was overpaying for subpar service. I've lowered my rating because I no longer believe this clinic offers the quality or value pet owners should expect. I wouldn't recommend this vet to anyone looking for attentive, informative, and compassionate care.

Little Seneca Animal Hospital is the BEST!!! We have been clients for over 35 years, with 5 dogs…read moreand have never been disappointed. The professionalism of the staff is second to none. They are compassionate and empathetic while delivering quality care. Dr. Walston and the staff explain complicated medical issues in terms a non-medical client can understand and are always patient and thorough when answering questions. Dr Walston is kind and able to make our sweet dog, Mya comfortable in an uncomfortable environment. He approaches Mya in a calm and friendly manner, and his exams are thorough. He addresses all questions with confidence and clarity. We trust Dr Walston and the Little Seneca staff one hundred percent and would highly recommend this practice to anyone looking for a high quality, compassionate veterinary practice in the Germantown area!

My Catnificent Eleanor (whom I call Ellie) from Catnificent Cattery is ADORABLE, SO GOOD, and just…read morean absolute joy! I picked her up at 14 weeks. Vlada provided me some goodies to get us going, and because of traffic, it took over 4 hours to get home. She slept and just looked around - no crying, no problems. She is 7 months old today (10/19/25), and is PRECIOUS. I am NOT a cat person - I am a dog person, but I have fallen hard for my Ellie. We experienced ZERO of the horror stories I have heard about kittens and cats. No accidents - she was already litter box trained. No scratching on furniture - she was scratch post trained but she's not really a big scratcher. She has the sweetest meow when she wants something, but it's never annoying or too often. She loves going "outside" (on a leash of course - she is completely an indoor cat) where we go to the mailbox and I brush her. She loves going "bye bye" in her cat backpack - she travels beautifully. Not once has she bitten or scratched - not even accidentally. She is definitely not a lap cat - she will not even sit in my lap for a moment, but she loves being held and kissed and snuggled as I am walking around. She likes to be near us, but she is never overbearing or clingy. A funny quirk: she is very hot natured - she loves being cool so she sits in front of air vents sometimes and has no interest in being anywhere near or on a blanket. Thank goodness we have hardwood and ceramic tile flooring for her! I have taught her to sit and come. And her favorite play includes wand toys and those little 1 inch pom balls. She loves chasing them all around the house, and she even brings them back to me to throw again. Also, Vlada was excellent to work with. And, my Ellie is perfectly healthy. We had her spayed last month and she recovered wonderfully.

We cannot say enough good things about Catnificent Cattery and our sweet British Shorthair they…read morebrought into the world. My husband and I brought home our kitten in May of 2023 at just over three months old, and our lives changed for the best. He is the friendliest, sweetest, and cutest cat my husband and I, as well as our friends, family, and vet have ever seen. Both of us grew up with cats, but this one is different -- all in the best ways! He loves to play, cuddle, and socialize with our guests. He has so much personality for such a small creature! We are constantly laughing at his antics. Vlada was so easy to work with, communicative, prepped us for bringing him home well, and has been a joy to stay in touch with over the years. We can't imagine our lives without our sweet boy and are grateful to Catnificent Cattery! We felt the adoption process was professional, safe and healthy for the kitten and us, and have been honored to raise him and make him part of our family.

The staff and owners of this store lied to me. I went here hoping to buy a puppy for my birthday…read moreand left feeling disappointed and angry. During my visit, I fell in love with a fluffy little girl. I had already decided to buy her, but I wanted to follow the basic steps that responsible owners recommend. I asked about her vaccinations and about the health testing of the parents. The staff told me that all of their puppies come from small local families here in Virginia, that the families vaccinate before shipment, and that they only breed from healthy parents. I felt reassured and excited. To be safe, I asked to see her paperwork. I was told earlier that everything was local, so this was supposed to be a simple confirmation. Instead, the papers said she was bred in Missouri. I asked the salesperson how Missouri counted as "local to Virginia" and why he had told me the exact opposite. He said he got confused. That explanation made no sense. I pointed out that he had spoken with confidence about all of their puppies coming from local families, and yet the paperwork showed something completely different. At that point, I could not trust a single thing I had been told. If you are thinking about buying a puppy from here, look at the paperwork yourself before you make any decision. Do not rely on what the staff tells you. My experience showed me that what they say and what is written on the documents are two very different things.

Emma (Manager) is incredibly friendly and always eager to help! She patiently answered all our…read morequestions and was wonderfully considerate of our children. The pops are absolutely adorable and added a delightful touch to our visit.

I went for Clear the Shelters and they had no adoption fee for the weekend. My partner and I were…read morelooking for a spayed cat between 2-8 years old and we found one. I rounded my rating up to a 5 because I understand it was a busy weekend and they needed to get many people through as the shelter was over capacity. We only got 15 minutes to look over the 40 different cats and choose 2 to "meet"(open the cage and pet them), which was difficult. BUT now we are the happy owners of a cute chunky kitty named Jade. They read over her information and gave us the microchip info to switch ownership from her last owner.

Dear Dr. Cahill and team, Thank you so much for your…read moreexceptional care you gave my recently adopted kitten. Your compassion, skill, and dedication have brought her back to good health, and I am deeply grateful. Because of you, my kitten (Smart) has the chance to grow strong and happy in her new home.

Artisan Yorkie is truly exceptional. From my first inquiry to pickup day, they were professional,…read moretransparent, and incredibly caring. I received regular updates, photos, and videos, which made the entire process smooth and reassuring. My puppy came home healthy, confident, and beautifully socialized--it's clear Artisan Yorkie puts real love and expertise into their breeding program. I couldn't be happier and highly recommend them to anyone looking for a quality Yorkie and an amazing overall experience.

From the owner: Welcome to Artisan Yorkies LLC, where passion meets excellence in Yorkshire Terrier breeding. I’m…read moreCaitlin, a licensed breeder in Northern Virginia, dedicated to raising healthy, beautiful Yorkies with outstanding temperaments. As a lifelong Yorkie lover and the spouse of a veteran, I uphold values of dedication, integrity, and care in everything I do. My commitment ensures each puppy is raised with love, health, and breed excellence in mind. Discover stunning Yorkies in a variety of colors, each a unique work of art. Let me help you find the perfect furry companion for your home!

Kind of disappointed. For a few years now, I've had great experiences with this vet office, but…read morenowadays theyre either not communicating well with the staff, or they're purposefully giving me the runaround (I really hope it's the first one). For a long time, I've been able to schedule nail trims for my exotic pet (guinea pig). However, I call today, and am told they don't offer this service, and can do it for cats. Which would be great, had I had a cat. Unfortunately I'll have to look for a different vets office, as small animal care does not seem to be an option for this one .

Staff are like robots - no warmth. Vets have misdiagnosed my pet twice…read more Find another vet !!