Wow. I really don't get all the negative reviews. I've had knee and shoulder surgery here. Both…read morewere very successful with full recovery and great support from the physical therapy staff. Of course, if you are going there, it's because you are hurt and getting better is not going to be comfortable. For me, the results were good and I got better much faster than I expected. In my opinion, the Boulder Centre for Orthopedics and Spine provides excellent orthopedic care and treatments in a modern, professional facility. The office staff is awesome. You do most of your check-in online in advance so there is almost no waiting. I've had zero issues calling in to reschedule appointments.

I take back my comment about good surgeons. The cause of my chronic pain has now been diagnosed as…read morenerve damage caused by the surgery. After more than a year of severe pain and continual physical therapy I still have about 50 percent loss of mobility in my hand, which wasn't affected by my initial injury. I am without a doubt worse off than before the surgery. (original review below)

I was referred to Dr. James Rector at Boulder Orthopedics (BoulderCentre for Orthopedics) ten years…read moreago by another orthopedic center in the Vail Valley. As a highly active forty-four year-old rock climber and triathlete, I was diagnosed with severe osteoarthritis in my left hip. I continued to do sports at a high level; however, my pain became increasingly difficult to manage, and I eventually reached out to Dr. Rector to discuss treatment options. He recommended Birmingham Hip Resurfacing (BHR) as the best procedure for my specific condition. It was extremely important to me that my surgeon understood my post goal surgical objective was to continue with a high level of activity as quickly as practical. I communicated my objectives to Dr. Rector, and we set goals to support my intentions. In October 2009, Dr. Rector performed Birmingham Hip Resurfacing surgery on my left hip with outstanding results. I immediately experienced relief from pain, and subsequently regained full range of motion. I returned to rock climbing and competing in triathlons within a year after my surgery. Six years after my BHR, I was diagnosed with osteoarthritis in my right hip, and in September 2015 Dr. Rector performed total hip replacement surgery on my right side. Once again my pain was almost immediately relieved, and my range of motion was virtually perfect. I was climbing in the gym eight weeks after surgery, biking at ten weeks, and running pain free eight months post operatively. At one year, my physical condition has returned 100 percent, and I have no restrictions on any of my former and present activities. I highly recommend Dr. Rector and his team at BoulderCentre for Orthopedics. I found and continue to feel that Dr. Rector treated me with extreme professionalism, and obviously I have complete trust and faith in his work. He and his team are dedicated, talented individuals committed to the health and welfare of their patients. I refer to Dr. Rector as my "Hero," and the elation that I feel rock climbing, running, and biking pain free is immeasurable. Most importantly he has helped me reacquire my former quality of life! Lynn Scott, Boulder Colorado

I highly recommend Dr. Rector. He operated on my hip, doing a total hip replacement. Dr. Rector is…read morehighly professional, yet he has a warm, personal presence. He carefully listens to any concerns or questions. I recovered quickly from the surgery, and am now able to return to my active life, doing the things I enjoy. I heard my positive reviews of people who had gone to him for surgery. Now I can add my personal high recommendation for him.

Always a pleasure to see Dr. Dolbeare. Such a great personality. I have had several procedures…read morethought out the years with very positive outcomes. This time, a pain free knee injection

Dr. Dolbeare is the most impressive, compassionate physicians I have had the opportunity of meeting…read morein several years. He truly lives up to his excellent reputation. I would recommend him extremely highly and with no hesitation. What a breath of fresh air in the medical arena.

This is an updated/new review & summary; consolidated from my initial 2 updates on this business…read more Based on the customer service I received from upper management, I have increased the stars from 1 to 3. **Issues I encountered: Upon moving into the new space on campus, I noticed an immediate downshift in customer service. Medical records weren't referenced appropriately and I had to provide the same information on each visit, front desk staff were oblivious to folks waiting to check in and overall just made the experience quite poor. I sent an email with detailed examples and feedback which made it to the executive director (more on this further down in review). I also encountered an issue when I was issued a Strasbourg sock for my plantar fasciitis, which I was being treated for during the course of 3-4 months. I knew going into the office visit that the sock was $30-$40 anywhere else, either in local retail stores or online at various retailers, and figured there would be markup for receiving this from my physician's office. Turns out there was a 460% markup on it,,,beyond what any reasonable person should expect. I had a conversation with both the DME company (who sets the price) and the physicians office (who failed to provide information on the cost of the item when it was so exorbitant). Long story short, I wasn't happy and expressed my severe disappointment with both parties. The feedback was also escalated up to the exec director at CUSM. **What I love about CUSM: Dr Ballentine and my Physical Therapist, Rhadika. They're both absolutely amazing. **Resolution Update as of 11/20/15: In both situations, I spoke with the executive director. He was very patient and thoroughly listened to my feedback. In terms of the initial issue I encountered (which was reported a couple months before the DME issue), he was very transparent and sincere in his feedback and assured me that these items would be addressed. His prompt reply back to my concerns and assurance that my concerns were valid and would be addressed were incredibly appreciated. Regarding the DME issue...I had escalated the issue up the chain at the company and only became more frustrated with their sincere lack of customer service (DJO Global). Upon sharing my feedback with CUSM, the ED phoned me back, listened to my concerns and escalated the issue to the account manager with whom they work at the company. After conversation with him, my billing issues were resolved and I am completely satisfied with the outcome. **Lesson: Anytime you are given any DME item from your physician's office, do not leave their office until they provide you with an exact cost of what you could (and likely will) be billed for that item...this will allow you to make an informed decision. Don't assume that the items they provide to patients aren't marked up exorbitantly and that you won't be taken to the cleaners. For customer service issues, politely and professionally share your concerns with management. You'd be surprised what can be done. **Bottom Line: I probably won't be returning to CUSM for future sports medicine treatment, however they made very concerted and productive efforts to resolve my issues. Take what you want from this and make your own informed decision.

The physical therapy department is impossible to schedule with. When you get a call back a week…read moreafter you needed help, they will schedule you in two months after you have been an agony suffering, and found someone else to help you. This is the worst scheduling and call system I've ever dealt with at a doctor's office. And to add insult to injury, the message you have to listen to is literally infuriating with the most annoying voice telling you not to call back, but they'll get back to you within one to two business days. They will not, by the way.

First, the staff was horrible. Second, he didn't even ses me due to me having a service dog. I…read morenever had an issue at this office with me service dog. I found his staff apathetic and unprofessional and the fact that he would not see me after making me get xrays is unacceptable. I will not reschedule and I am furious because of the way I was treated.

This Dr. is very abusive to the staff, yelling, screaming and cussing. Terrible surgeon, do not use.read more

Saw the doc for a severe shoulder/collar bone pain I've been feeling for months. Setting up an…read moreappointment was easy, the front desk staff were super nice and helpful, facilities are clean and well laid out. I was diagnosed with an AC joint injury, xray and physical exam confirmed it. Doc gave me two options, a anti-inflammatory cream or a cortisone shot, I HATE needles so opted for the cream. He wrote up the prescription but also gave me the look and said something that made gave me the feeling that he knew I'd be back in a week or two. He was right, cream was barely working and dried the skin so much I got a rash. Went back for the cortisone shot, he and the staff were GREAT, area prep was solid, little bit of cold numbing agent applied and Mccarty was able to give me the injection without the need for xray guidance and virtually painless. Smooth operator for sure. Only been a week with the cortisone so I have yet to try any push (bench, military press, etc) related weight lifting, but will update once the cortisone is in full effect .

From the moment I met Dr. Rog at the hospital in an emergency surgery situation needed I knew he…read morewould be the best orthopedic surgeon to help me. 50 stitches and some reconstructive surgery on my both arms and right hand was the worst pain but he always made me feel better and reassured me he was going to help me through this horrible, painful emergency. The after care to visit him in both Boulder and Louisville locations was just phenomenal. Dr. Rog and his entire staff are very caring and sympathetic to make healing happen quickly. Thank you so much!

Amazing surgeon! If you are a cyclist he is your man. In fact anyone that needs a professional that…read moreis caring and top of his game. Dr Rog is for you.

Dr Master is the real deal. A doctor who is skilled and top-notch in the work he does and is…read moresimultaneously able to fully articulate your condition, treatment options, and expected prognosis. Surgery on my son's broken finger was necessary and we are both very happy we found Dr Master!

Lost a sample, didn't send the right information to Quest. Always had to follow up for results…read more Total Chaos. Go somewhere else.

My daughter is a student. She waited in line today for hours to get help for pink eye and they…read morewould not give her any eye drops. She has puss in her eyes and there was no help given. I plan to file a complaint with the insurance provider. They will not answer the phone in reception in order to try to get help. What kind of medical practice is this? I also heard the clinic is dirty.

Dr Zach Richard is the most engaging physician I have ever experienced. Grounded in reality with no…read moreBS ego...completely with you. Genuine, knowledgeable, kind with the most upbeat demeanor. Sincerely listens and communicates.

The initial exam caused nerve pain. I have herniated discs, a spinal fracture, stenosis and…read morearthritis. The positions for a-rays and testing started nerve pain that I haven't had for most of year. But they don't give medication and told me to ask my primary physician...who is not treating me for the back issues...to give me pain medication. So I was left to twist in the wind by Spine West. Needless to say I have gone elsewhere for treatment