Friendly and clean dental office. I moved recently within the past year and they helped me transfer…read morerecords / send old dental X-rays to my new dentists' office!

Dear Katherine Weyhaupt, Practice Manager…read more I am following up regarding our phone conversation last week. During our conversation, you advised me that you would speak with a Dr. Michael Czeschin, DMD at the practice and get back to me regarding my concerns. I am writing to respectfully follow up, as I have not yet received a response. I am requesting reimbursement for the $300 I paid out of pocket for my recent visit. My concern is primarily the lack of communication regarding the visit being treated as a patient-pay expense. Had I been informed of this in advance, I would have had the opportunity to make an informed decision about whether to proceed with the appointment. I understand that patients with in-network insurance benefit from negotiated rates between their insurance providers and the dental practice. I also specifically asked on August 5 whether a reduced rate could be considered, but I did not receive a response to that question. I believe it is important for patients to be informed of their financial responsibility before services are provided, particularly when a visit will not be processed through insurance as the patient may reasonably expect. In my experience with healthcare providers, insurance information and expected patient responsibility are typically confirmed before treatment. I have been a loyal patient of South Hampton Dentistry for many years and have always valued the quality of care I have received, particularly from your hygienist. Had the circumstances been communicated to me beforehand, I would have been willing to discuss a self-pay arrangement and would have continued receiving care at your practice. I hope South Hampton Dentistry will take these circumstances into consideration and work with me toward a fair and reasonable resolution. I would appreciate it if you could review my request and let me know how you intend to address reimbursement of the $300 I paid. Thank you for your time and consideration. I look forward to your response.

Oakville Dental Group is great! I have been a patient there 5 or 6 years now. Always kind…read more Nearly always prompt with their appointed times. In my visit yesterday for my semi-annual cleaning, Dr. Sindelar listened to my concern and we worked out a plan. All the staff are friendly, the office waiting area is quite pleasant. I highly recommend them!

very nice and gentle hygienist. office staff is nice and friendly. I had a regular routine check…read moreup. Very nice dentists and explained in detail.

This has been our dentist for more than 20 years. The dentists, hygienists, and office staff are…read moreamazing. They always file my insurance and are up to date on everything. The office is well appointed, too.

Brittany is hands down the best at cleaning teeth and I've had many before her. She is awesome at…read morewhat she does. W. Matt Berthold

Dr Farmer was amazing and talented, but the new group are not good at filling teeth. My teeth that…read morehave been filled by them and every single one that they touched has been broken whether that be a cavity filled or a broken tooth filled. One of my front two teeth were filled by Dr. Farmer which lasted 10 years. Once one of the new crew filled it, it broke or chipped at least 5 times in different places when I was eating regular foods only a few weeks later. Once Dr. Spring herself fixed it, it has chipped even more, stained terribly, they worked on a tooth that did not need it, really bad experience.

Yesterday's visit was rushed. I felt like I was at a fast-food restaurant drive thru. I got a…read moreperiodontal exam, teeth cleaning, and consultation in 20 minutes. The hygienist was more focused on my plans for the evening rather than being focused and thorough on my teeth. I've been going here for over 10 years, and I have never had this experience or hygienist.

I really dislike going to the dentist, but can honestly say that I'm a big fan of Francis Park…read moreDentistry. My first impression was speaking with Whitney who was friendly and patient with me. Upon arriving, the receptionists greeted me warmly and the office was clean and welcoming. (Parking is limited to a tiny lot or street parking, which I did not like, but there's not much they can do about that.) The technician who took me back for x-rays (Keya?) was INCREDIBLY nice to me which I really appreciated. I was very nervous and she was calm, gentle, and helped to make me feel more comfortable. I was so grateful for her. Then, the highlight of the entire visit: I met Dr. Margaree Lachowiez. I cannot recommend Dr. L enough. She made me feel incredibly safe in an environment that usually causes me a lot of anxiety. She is kind, knowledgeable, and charming. Beyond that, she really takes pride in her work and takes the time to do it right. After the dentist I'd seen all my life retired, I had a difficult time finding someone to replace him. I'm happy to say that now I have. Dr. Lachowiez will be my dentist from now on. Dental work is expensive, but they go over the entire breakdown of costs with you so there are no surprises. Everyone I met there was friendly and welcoming. I wish I could remember everyone's name, but I honestly have nothing negative to say about anyone there. The one mark against them: My husband had an appointment with Dr. L. and went in only to discover she is now at their other office, Ballwin Modern Dentistry (also a nice office). He said the dentist he saw instead was good, but was disappointed in the surprise switch up. Better communication in this matter would have been appreciated.

8 years. But not anymore. Upsells and staff turnover…read moreabound. Every visit I was told something new that I was doing wrong. Then charged for it. Hygenists are great, but when you see someone new every time... It becomes more business than personal service. I'll move on now.

To be fair, I never got pass the appointment set-up. So I'm not sure about the dentists. However,…read morethe clinic's (Tower Grove) poor communication is worth noting.

my brother had a full set of dentures that looked like horse teeth, so they redid the top dentures…read moreand when he put them in they did not fit and fell out.He has dementia and living in a facility and they sent him back with the second set that doesn't fit . I will be talking to the administrator because someone is not qualified to do this job

I love this place they care and know every patients name. Theu set a dental plan and can work it…read moreout with you on how ever fast or slow you an get what you need done. They are fast and efficient. They treat every patient speical and get you in and out. I truly wont go to any other dentist since I starting coming here over a year ago got all my work almost done amazing! Thx all the staff you guys are wonderful.

I have been seeing dr. Tourkakis for years. He is by far the best dentist I've ever been to. When…read moreI first started seeing him years ago I needed a root canal. When I got it done I didn't feel a thing! The people at the front desk are friendly although I miss crystal. She was the best. If you need a dentist in Arnold I highly recommend tourkakis. I wouldn't go anywhere else.

Finding a new dentist is hard. Finding the right dentist is even more of a challenge. Who will you…read moretrust with your teeth? Is this person going to be gentle or understanding about your dental needs? Will they treat you kindly? Those were some of the many questions lurking inside my head when I needed to find a new dentist. I honestly went to one just a few blocks from this office a week or two before coming here. I had my cleaning there and heard some rude comments by the dentist (not addressed to myself but to another patient). Still, that comment made me not want to go back there. Luckily, I searched around, found this place and I've been happy since! I started seeing Dr. Ahmad-Majeed in September initially for a second opinion about all the work my new/former dentist wanted to do after meeting for the first time. I explained to her my fear of going to the dentist and that if it's true that we truly do need to replace several fillings that I would appreciate it if we do it at a pace I am comfortable with. I also had a crown that supposedly needed replacing prior to coming here which she then confirmed to be correct but again, she let me choose when I would be comfortable enough to get the work done. She even offered some anxiety medication but I refused since my anxiety level is really not that unmanageable. She started doing some of the dental work that needed done from around October and finished everything by November. I know it sounds like a lot but they were 3 fillings that needed redone and a new crown. The procedures were spaced out nicely though so I didn't feel too anxious during every visit. The procedures went smoothly and Dr. Ahmad-Majeed had always made sure that I was comfortable during them and wasn't in any unbearable pain. She willingly gave me breaks when I needed them especially when she was working on my fillings. I came back today to get my 6-months cleaning and met Carolyn who is a dental hygienist at the office. She was also very friendly and kept asking me if I was doing okay throughout the cleaning process. I had one area which was sensitive and she quickly became aware of it from my wincing. She also explained why I have sensitivity issue on that area and offered some ways to alleviate the issue. Overall, I like this dental office and I've had a wonderful experience here. I know dental work can never truly be a wonderful experience but it can be made better by the attitude of the people doing the work. In this case, it's very true for me!

I recently moved to the area from out of state and realized that I was overdue for a cleaning. I…read moremade an appointment at Dental Care STL. It was a great experience. The office is clean and the staff is friendly and professional. I felt immediately at ease. Dr. Ahmad has since filled two cavities for me. I was very nervous after a difficult root canal experience in my previous city, but she was friendly, kind, and patient. The experience was surprisingly quick and I feel great. I would recommend this practice to others.