I just got the key this morning to a gorgeous home on the hills of East Foothills, all thanks to a wonderful and caring real estate professional who treated my purchase as if it was a home she was purchasing for herself. In a hot sizzling market where newly listed homes get multiple bids upwards, she somehow managed to get a lower bid accepted by the seller, and she then proceeded to negotiate for me an additional amount of seller's credit at the time of closing. Let me tell you, Catherine is worth her weight in gold. She is, hands down, top of the line, highest quality real estate professional I have ever met.
Since my knowledge of the buying process was severely limited, I was very appreciative of the constant and empathetic hand-holding and guidance she provided which allowed me to weave my way past all the pitfalls and thorny issues that a home purchase could potentially spring on an unsuspecting buyer. She was very responsive and stayed in communication with us throughout the process, usually via emails, but also through multiple phone calls. We scheduled viewings all over the hills with her, and she was always there to take us through the homes, never flaking on us, and never making us feel as if she had more important clients to take care of than us, even though I know she had other properties she was listing at the time we were looking for a home.
When it came time to put in an offer on the house, we had to go out of town on business, but she was able to work around that by allowing us to sign the offer documents via our cell phones, at 11 pm on a Saturday night, while she talked us through the process via phone calls. We live and work in Silicon Valley, and still, I was impressed that she was able to take advantage of high tech to make the process as smooth as possible for us.
I was also wary about purchasing a home on a hillside because of the potential for serious issues with regards to the foundation and shifting soils, but she got us a good foundation expert to take care of our biggest worry, and after that, I got her Concierge List, which is a short-list goldmine of all the best services providers that a new home-owner should have. I am not kidding when I say that every single person I have interviewed who has been on this list is top notch and I have shared it with my friends who own homes because I have found it to be so useful.
Her knowledge of her profession is impressive, but more than that, she is a warm and caring, conscientious, and honest person, and I would highly recommend her if you need a real estate professional. I will most definitely contact her again for our next purchase, which will be some time in 2015. read more