This from the groomer:
Amanda I am shocked to read this post! I am the groomer that groomed your dogs, I have been a professional pet stylist for 24years and consider myself to be very accommodating to what ever to customer wants...however when a dog is dropped off to me with no requests or instructions I cannot read your mind and therefore its obvious you may not get what you want. I ask three questions when a new client is dropped odd and they are "what length do you want?" the answer was "short but not summer short. next question is "so the same length all over" the answer was "yes". And the final question was "so nothing fancy?" the answer was "no" and the girls attitude was very relaxed with no requests at all. Im afraid there was a communication breakdown of your behalf by not supplying the relevant information on how you wanted them groomed. Grooming these "designer dogs" can go either way, if you wanted them groomed like a CKC then thats all you needed to say or better still just buy a cavvy instead of a cross breed.....I can assure you that I know from all my experience that I know EXACTLY what a cavvy looks like and how to do a traditional groom. As for the "shaky hands" statement ( and they are called clippers NOT shavers!), when i was instructed to do them short but not summer short (which would be a #7 blade) I chose to do a clip with a snap on comb to get the longer look which does sometimes come out a little choppy but does settle after a week or so and it comes out choppy because of the cross breed and double coat...a #7F blade would have come out smoother but I was told not to do it short. Google some images of PURE cavvy's and i think you will find most of them do have short and neat feet (its a personal preference). It was not my intention to make them look like "Labradors" feet and could have easily been avoided if I was better informed and "random strands?"......I highly doubt that but I understand your upset. I can only suggest that next time you get your dogs groomed that you be VERY SPECIFIC about the dogs grooming instructions...I have hundreds of customers and they have different needs and requests, I know we do an amazing job but like i said we cant read minds. read more