The employee gave the impression that she didn't want to bother giving us excellent customer service skills. Although she was upfront with us from the get go that it would be hard to win anything with just 5 tokens, she delivered this message in a rude manner because she told us to leave if we thought that we could even win something with that amount of 5 tokens. To be honest, we didn't expect to win anything. We only wanted to have a fun experience of trying out some claw machines. Also, we didn't realize that the minimum purchase had to be 5 tokens and when we asked to buy 4 tokens, this employee gave us a look as if we had difficulty reading the instructions. To be honest, when you're inside a store with many claw machines, your eyes won't be focusing on reading text. Your eyes will be starring at the many cute stuffed toys. Our last attempt was for a claw machine where we were not familiar with its usage and when we asked the employee how to play that claw machine, her response was that that particular claw machine was super hard and that many customers spent more than 100 tokens and still couldn't get the stuffed animal. While we appreciated this honesty, we were interested in knowing how the machine worked and we had to repeat 3 times in total for the employee to give us a "Why-should-I-even-bother-to-show-you?" look and reluctantly grabbed a token to show us how to play that game. read more

I've crawled out of the reviewing blockade to make a review for this place because they deserve it. Hard to locate, they are situated in the Langham Square plaza but not accessible inside where T and T is. You have to go through the building to outside on the street facing towards Kennedy (where Alice Cafe is), take a left when you exit the door and it's almost the last store, or alternatively you can find it down through the parking lot. I found the Kennedy entrance much easier to find the place, we took the parking lot way going back and got lost trying to get back to our car. They have lots of claw machines ready to go, filled with many CUTE toys; unlike other places that have trash low quality items. Almost every toy was bleeping cute. I want the Kermit with the supreme shirt next. Or the Pikachu dressed as a charmander. I went with rilakumma this time. On one side it is $1 per play, and the other side was cut the rope and $2 per play. Biggest bang for your buck is the $1 per play but the prizes on the other side are definitely cool too. Customer service was hilariously great. The girl set up the toys every time to help you win. Literally. The game is harder than you think and about $5 in with no toys she made it increasingly easier cause WE SUCK. We were super happy when we finally got the toy I wanted (rilakumma) and I super enjoyed the experience. It's a great place for children or dates (but you'll probably only spend about 10-15 min here max unless you want all the toys or spend your money). It's still a good cap-off if you're already in the plaza. All in all, spent $9 ($4 went to the $2 per play game which is much harder). The toy I got and the experience is definitely worth it. Check it out! read more

See all

I love claw games and machines, and have played a lot! We found this place through Google and was close by enough to check it out. Its located in Langham Square but it took us 15 mins to actually find the store! The front was facing the main street but theres no parking, so we had to park within the complex. The mall-facing entrance was not on the main floor but you have to access as part of the underground parking level. I blame the mall's layout. Catchers' Station has a nice, clean and simple layout. All the machines are along the walls. They also have a wall full of stuffed animals you can take photos with. Someone was there to manage the store, but wasn't proactive to greet or welcome us. Unless you ask, you wouldn't know how much each machine requires and how much tokens were. Each token is $1 and some machines take 1 token and latter 2, which wasn't too bad. The variety of dolls are nice but not really to my taste. We wanted to try the claw strength and got 5 tokens. Played on 2 machines and got a small Pluto doll, and almost had another Piglet! The staff was nice to help offer us to take a photo on the wall though :) read more

Catchers' Station - Claw machines. - Toy Stores Near Me - Markham, Ontario

See all

Place is hard to find. Enter where the underground parking is and if you know where cafe Alice is, its in that section. Just head towards the side stores and look for a gigantic red sign. It's beside a board game cafe. Upon walking in there is a cute place to take photos with all the prizes they cycle through during the month at the front along with a scooter. I noticed you can easily pick the toys off the walls (there is nothing securing them there) and the scooter is free to ride around with. When walking in there is stations lined up on both sides of the wall. You can purchase the tokens at the front. Currently there is a special going on and i bought the $20 for 26 tokens. She explained how the games go and was very nice when we couldn't win anything. She will actually move things around to help you so you don't go home empty handed. The prizes are very cute and high quality! The machine where you cut the string for the bigger toys is a lot harder and i feel that its a bit more rigged (of course) which i have no problem with. I got to go home with 4 toys in the end anyway! yay! She also taught us a little trick... when the claw is moving down and clamped around a toy to press the button again to get a stronger hold. Will definitely be coming back and highly recommend others to come and try! perfect place to bring a date or even a bunch of friends! read more

See all

I dropped by here at around 2:15 and there was 2 staff members to service about 15 people. The arcade is fairly small but it has about 20 machines all stocked with different stuffed animals. I would recommend this place as it is a fun activity that fills up time. What is particularly good about this place is that the staff are very attentive and frequently open the machines to rearrange the stuffed animals so you can win. After using my last token, one of the staff member's was kind enough to rearrange the animals and then offer me a free token so I could get it. Once you get the stuffed animal, if you wish to get a different one from the same machine the staff will exchange it for you too, which is good. I ended up with two prizes with $10/10 tokens which is not a bad win ratio. No two machines have the same prizes so thereis a wide variety of prizes to win. It's $1 per play, but you can only use their tokens to play on the machines. To buy the tokens their machine only accepts bills. The shop is kind of hard to get to as they only have doors that are on Kennedy road or in the underground parking lot. Overall this place is a good value when compared to other arcades seeing as it's cheap to play, easy to win, and the staff will make sure you win. It's also good for kids seeings as they can get multiple prizes without needing skill. read more

Catchers' Station - Toy Stores Near Me - Markham, Ontario

Came here on a Sunday afternoon. Had original plans to go to another crane claw shop but that was too busy so we came here after a google search. This place is a little hard to find if you aren't familiar with the area. The shop faces the street, so you'll have to walk out of the mall towards the main road to find this shop. My fiancé and I were the only ones there but another group of people shortly came in after. The owner is very attentive and very kind. He kindly explained the shop and how the crane works. Throughout our time there, he would periodically stop by and give some tips and kindly reposition the prizes so we had a better chance at winning. (Which we did haha!) The prizes here are very cute! You have the option to trade in smaller prizes for the bigger prizes. Perfect place to hang out for dates and families! Would 100% come back! read more

Catchers' Station - Prize plushie! - A plush panda backpack with a soft, fuzzy exterior, designed to resemble a panda bear with a large, rounded body. The face has black and white coloring, shiny black eyes, a gray nose, and pink blush marks on the cheeks. The backpack has black ears, limbs, and a black band across the middle, mimicking a panda's markings. It is being held by a person in an indoor environment with tiled flooring and a blurred background. - Toy Stores Near Me - Markham, Ontario

If you like: claw machines, challenges, and winning plushies, this is a place for you. Catchers' Station is a small location many claw machines games in Langham Square. I went with my boyfriend and we had great time. The staff are super nice, and very helpful. If you are new, the staff would explain to you on how to play. Also, if you having difficulty the staff moves the plushies around so you can have an easier time playing. The staff also does trades, if you got a plushie but don't like the colour, you can trade for a different colour. The place is clean. The machines take 1 to 2 tokens. Price: $1 per token. There are claw machines and cut the rope machines. The claw machines are easy. The cut the rope machines are super hard. The prizes are made with good quality materials. This place is good for dates and kids. I would definitely recommend this place. I will most likely return for more fun. read more

Catchers' Station - Loot of the day! - Toy Stores Near Me - Markham, Ontario

Catchers station located in langham square underground parking lot. I love love love coming to this place. Whether if it's with my friends or even with my nephews, we always have a lot of fun! Claw games to get expensive, therefore I really appreciate the employee that's always there to help us out and try to make the game a bit easier for the kids to be able to win stuffies! Every week the toys change! I'm always super excited to go by Catchers station to see what new toys are in the claw machines. Definitely will recommend and super happy to have discovered this lovely place! read more

Catchers' Station - Toy Stores Near Me - Markham, Ontario

Extremely friendly service. The employee gave us lots of tips on how to "catch" the toys and even helped us "cheat" by moving or positioning the toy for easier access. It is very clean and well kept inside. I'd highly recommend this place! read more

I finally understand this game after the assistance from the lady in front. Although the game was difficult at first the lady basically coached in winning. Now I am forever prepared in all crane endeavours, all thanks to catcher station. read more

Haven't ever gone to a grabber machine place with such delightful and adorable stuffed toys! The service was great and both girls were super friendly. The toys were also of quality, with the grabbers being only $1-2 for each try! read more