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Catalyst

3.7 (68 reviews)
Closed 10:00 am - 6:00 pm

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Great floor plan!

So far so good! I haven't fully moved in yet. LOL Hopefully the furniture company will deliver my items soon. The holiday backlog kind of pushed things back a bit.

floor completely flooded from water running constantly for three hours

I would not recommend the catalyst to anyone that's looking. The property manager, Chris P., is absolutely awful and does not care about the well-being or safety of the residents that live there. We were in the apartment complex for 3 years total, two years with different management and as soon as the new property manager took over, everything went downhill. 1. 5 cars were stolen within a year - Countless of residents asked for cameras and for a new gate to be installed but no changes. They finally installed a gate that never worked so it was basically there for decoration. 2. It's a high-rise apartment with 28 floors, with three elevators - at a minimum, an elevator went out at least once every two weeks. At one point, there was one elevator out for three weeks. 3. Sadly, we had someone commit suicide on our floor that lived alone. Multiple people on our floor complained about a smell for three days straight and no action was taken by the staff at the catalyst. Finally a resident decided to call the police and when they entered the apartment a dead body was found. 4. One night we woke up to our entire kitchen, living room, and part of our bedroom/into the closet flooded. The kitchen sink fell through and busted the pipe under our sink so any time someone used the water, it would flood our apartment. They ended up having to replace all of the floors so we were out of our apartment for two weeks. There was dust everywhere, items all over our bed, couches moved, furniture on the balcony, and we couldn't even access our bathroom. We tried contacting the emergency maintenance number for three hours and no one ever responded. Below were some of the things we experienced during this time - * 3 drying fans and humidifier running 24/7 for 4 days straight - we would be unable to sleep (video of noise and condition attached above.) * Breaker flipped off for power in the living room due to open outlets on living room floor with water in them (see picture attached - fire hazard). * No plumbing to kitchen sink * 2 rugs were completely destroyed and ruined * Dishwasher and fridge pulled out from wall so we were unable to store any food. * Open nails in wall from trim taken out, trim and all trash still on balcony - hazard for us and our dog * Maintenance emergency line was unresponsive for 3 hours while we tried to stop more water damage in peak of pipe drainage. Called repeatedly to the concierge and emergency maintenance line to help us or turn the water off because every time people used any water it flooded our apartment even more, Chris our Property Manager was aware of this and has said nothing regarding the entire situation. He actually came into the apartment the day of and didn't speak to my husband or myself. This happened on March 22nd and he did not reach out to us until April 1st when I emailed asking when we could move back in to the apartment. This is the cherry on top! Since we were not been able to live in our apartment for two weeks, due to dust being everywhere, not having access to our bed, couch, bathroom, and fridge as well as nails and floor boards being up/everywhere while having a golden retriever that lived with us, we asked that our rent would be prorated for the amount of time the apartment was has not been livable - his response was this "During this whole process, the apartment has always been considered to be in livable condition since there is running water, air conditioning, and electricity" and did not discount our rent by any means. He actually had the audacity to put our renewal letter in the door while all of this was happening. Needless to say, while the location is great, I would never recommend this apartment complex to anyone. It was a complete nightmare the last year we lived there. We still have friends that live there and experience all of the same issues, cars still being stolen, security gate not working, and elevators are still out every other week.

View for the resident sky lounge. My favorite place to bring friends and have a drink or just read a book.

I've lived here for about 3 months now and I can affirmatively say I can't imagine myself living anywhere else in Houston. The leasing team, maintenance crew, and front desk employees are second to none. Annette made getting my unit a breeze and was so helpful throughout the process. Abraham has helped me in more ways than one, kindly helping any guests I have visiting, answering my questions, and even assisting me with heavy packages!! The maintenance crew responds within a day which is a major plus as well. Above all, the community here, between residents and employees, is very comforting and safe. Every interaction I've had has been positive. I can't wait to show this property off to more of my friends and family, a true gem!

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11 days ago

Very nice place the views are immaculate, very clean and quiet and the staff was very friendly

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11 months ago

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9 months ago

Thank you to Annette for the amazing tour and answering all my questions I had when it came to the property. Very professional and helpful!

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1 year ago

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1 year ago

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11 months ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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1 year ago

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Marquette M.

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3 years ago

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1 year ago

The maintenance team is very efficient, they promptly took care of my request, actually the same day!

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2 years ago

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2 years ago

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Marquette M.

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2 years ago

I switched units to get a balcony and Annette made the process as smooth and painless as possible.. True Rockstar at Catalyst Houston!!

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Marquette M.

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2 years ago

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3 years ago

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2 years ago

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2 years ago

Move in process was a breeze !! everyone is very welcoming, looking forward to what's to come in our new community.

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6 years ago

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3 years ago

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3 years ago

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2 years ago

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Marquette M.

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4 years ago

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2 years ago

Annette has been very helpful throughout the entire process and I am very excited to potentially live here in the near future!

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Marquette M.

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2 years ago

Quick, efficient, same day service, great hospitality, overall great experience. Couldn't be happier.

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Marquette M.

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2 years ago

The maintenance has been, and continues to be fantastic. the process is seamless and timely. you guys are killing it

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Marquette M.

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5 years ago

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3 years ago

Pedro promptly fixed the light fixture issue we were having. Thank you!

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6 years ago

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3 years ago

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8 years ago

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Catalyst H.

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2 years ago

Maintenance is amazing!!!!!They respond incredibly fast, are great and easy to work with.

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2 years ago

very easy experience. the maintenance personnel was kind and efficient. He answered all my questions.

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4 years ago

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3 years ago

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4 years ago

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6 years ago

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3 years ago

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Ask the Community - Catalyst

Review Highlights - Catalyst

We wholeheartedly recommend Annette and the team at the Catalyst to anyone looking for outstanding service.

Mentioned in 14 reviews

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Taylor Heights - Humidity in dryer

Taylor Heights

(18 reviews)

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Taylor Heights is truly one of the best apartments I have ever lived in. I feel like every…read moreapartment has their pros and cons but here I feel like the pros outweighed the cons. I think the management here is stellar. They try their best to get things done in a timely manner and are friendly. They have to live in the apt also so they are aware of issues happening in the building. I liked that housekeeping regularly cleaned the carpets. The maintenance here was phenomenal. Polite, friendly, and got their work done! They have a nice pool and hammock area. I truly felt safe here. Cons were the freaking doors would break often, but you get used to it. Their emergency maintenance needs to be updated. I left my key outside during a weekend and the emergency maintenance did not answer the phone.

I have lived here 30 months, and I don't recommend, I get ignored by the leasing office and no one…read morereplies to my emails or my concerns. After spending 50-60k here you would expect some kind of "customer service" . Very disappointed in the complex, the back area smells like feces , there's dog urine by the front where guests enter, the carpet in the building needs to be cleaned. When my dryer would be moldy, they told me I needed to keep my dryer door open, when I asked for my vents to be replaced they told me it's "cosmetic" . For what you are paying you would expect better service. In the beginning when I got here it felt like home, now I have no words to describe my experience here.

One Hermann Place Apartments

One Hermann Place Apartments

(7 reviews)

Museum District

The apartment is a lemon. Move here if you want to spend your time coordinating repairs to your…read moreapartment. Your first impression is very positive. It looks modern, the amenities are nice, the staff is friendly, and the location is hard to beat. I have lived here for 2.5 years, and the reality is different. This place was built 2016-2017 and clearly by the lowest bidder. In the time I have been here, my air conditioner has broken 13 times (really, 13). I've had a major water leak that flooded my closet and left us without some interior doors and drywall for a month. We've been moved out of our apartment for a week for them to do major construction for defects from when the place was built. I average at least one broken thing a month. The grills don't always work, once a month the gym is a sauna. Water leaks from the ceiling. The list goes on and on. The maintenance team is very responsive, but they are hamstrung by management that is more concerned with saving money and doing as little as possible. For example, today the manager told me the AC is not broken, it just doesn't work when it's hot out. Got an issue after hours? Not their problem they will tell you, even though they live here. With all the great apartments being built in this area, it's hard to see what 1 Hermann Place offers that the others don't. Move here if you like to be frustrated. Move somewhere else if you want to come home and not deal with maintenance.

I leased a corporate apartment at One Hermann Place while receiving medical care at the Texas…read moreMedical Center. The line staff at the building is wonderful -- from the attentive and caring concierges (Jennifer, Stephen...), to the helpful shuttle driver, Aaron, to the rental agents, Jackie, Crystal and Eysha. The building is lovely and the location is wonderful. But when there was a roof leak that flooded several apartments, after several days of equivocation, it was determined that I needed to move to another unit. I, and all my possessions, were transported to a unit which had never been cleaned of construction dust, and never been made fully ready for occupancy. But rather than try to make things right as soon as possible, the manager, Carrie, deflected responsibility, dragged her feet and made the whole experience pretty miserable. When I left several weeks later, the washing machine had finally been hooked up to water, the dishwasher had also been connected to water supply, the dead circuits in the master bedroom had been activated, and after about a week's delay, the apartment had been cleaned of sheet-rock dust. But the ice-maker was never made functional, Carrie never apologized for any inconvenience, and she remained as supercilious and rude to me as I observed her being to her staff. She spoiled what would otherwise have been a singularly positive experience in Houston.

Catalyst - apartments - Updated May 2026

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