awesome place providers are nice, caring and sweet. They are really great, and you Even have a choice to do the calls in person, and virtual. Very happy at the experiences with this place. read more

love it. all providers are extremely considerate and supportive. staff is patient and friendly. offers many options like groups based on age group and both online and in person sessions. read more

Amazing place for children and families. The therapists are detailed oriented and focused on providing the best quality of care possibly

I have a very stressful life and living conditions, my example:If you want to live in a place where your neighbor can threaten you, harass, and play loud music all day and night then this place is for you. And a pervy neighbor peeping in windows at night. The management makes you take care of the problems you have yourself. Totally ineffective management of the park from pothole laden roads that could damage your car and bottom it out to harassing neighbors. I have never lived in such an awful place in my entire life. And they can prevent you anyway they can from you selling or removing your mobile home to move out. I have been parked in by neighbors, they have driven on the lawn and thrown trash in my yard. Not to mention the neighbors walk through your lot often and management doesn't stop it. And then because the neighbors that walk through your lot so many times the grass is dead management expects you to spend a few hundred dollars to add soil, nutrients, and seeds to fix it. And when you cover that area, you just fixed and staked it, the trespassing neighbors rip it all up and toss it all over your lot. I currently have a neighbor that has put holes in my screens, siding, and skirting yet management says just call the police. Very high crime in the park for the area. Many older units that seem to me to be fire hazards. Let us also not forget that many of the units I seriously doubt ever were properly inspected when set up. Didn't see any slabs but one, saw not one tie down to earth on any unit, and what about how close they are together and to the road. I don't honestly believe that the water actually pass a state water quality test. And we just had the water shut off in the park because I was told by one of there workers that a waterline burst, so wouldn't there be a water quality test performed? And let's not forget about power being shut off and water as well with little usually no notice ahead of time. That cost me a water heater and thousands of dollars in repairs to my mobile home. And then you get a warning to repair the damage that the management knows your neighbor caused. Isn't it their job to maintain a safe rental property? This is the only place I have ever lived where the tenant is responsible for dealing with all these issues. I see this park as a place that has no respect for tenants and tenants don't seem to have any rights. If I could give the park a zero I would. And I fear for my family's safety from harassing the neighbor that peeks in our windows. Also spies on neighbors with cameras and brags, he puts it on Youtube and makes money from it. Which violates the lease, but management won't do anything. The worst area is the 60s Lots, the worst roads and loudest area of the park. Really loud tenants like Lot 67 and he is newer but has no respect and tries to start fights with other tenants. I have seen it on a regular basis. He acts like a petulant child whining, yelling, and threatening to get his way. Absolutely useless manager, I have never seen or heard of her doing anything about any complaints. Living here is like living in a nightmare that never ends. And like I said, they do their absolute best to prevent you from selling or moving your mobile home. And they helped me cope read more

For years it's been virtual. Difficult to schedule appointments, they are months out even for initial appointment and don take into consideration what works best for your family. This is why so many children end up in the hospital or PHP hospital program. What a shame this is the only psychiatric program available for children in the area. read more

There are way better options than taking your child here. Last resort only. Very expensive, poor communications between parties, no unsolicited feedback from counselors when dealing with very young children. They will let your child set the terms and timing of engagement, and then charge you for a full session. Multiple counselors and children of experience here. This is an organizational problem. read more

This review is actually negative stars but no option for that. My wife and I both have been on hold for 25 minutes of which several times I thought I was going to actually talk to someone because the ringing tone is heard but goes back to elevator music. At the end of the 25 minutes it prompts to leave a message of which three have not been returned. They are obviously grossly understaffed or just don't care. Good luck is all I have to say. Taking my business elsewhere. read more

If I could give it ZERO stars I would but obviously it's not even an option! I will NEVER take my son 2 catalpa EVER AGAIN!! He has been seeing DR. Smith for a lil over 2 years. My son has severe autism && behavioral problems. So when I put my opinion down about having 2 put my son on a new medication that would actually work, all Dr. Smith would do was up his morning medication or night medication. Neither or were working for him. For the past 2 weeks my son has been really bad behavioral problems in school && now I had 2 admit him into the hospital because of it. Catalpa, just know you'll be getting served soon! read more

This place is horrible to contact. I was trying to pay my bill and after being on hold for 35 minutes at a time every time I called even the most patient of people can't wait that long. I called during office hours to double check our appointment time and nobody even called me back. read more

Our child is autistic and has some behavior issues, which is supposedly what Catalpa Health specializes in. They at first did not want to make an appointment with us, finally agreed to do so. When we arrived we were treated very rudely, clearly did not want to help us and asked "Why are you here?"! I would not recommend this business to anyone seeking help for their child. read more

If I could give it a zero I would have. Catalpa outs extremely over booked for the staff on hand. Good luck getting weekly appt. They are more interested in the cash flow than actually taking the time to help. If you're thinking about using any of the catalpas.....DON'T!!! You will be wasting your time and money that could well be spent on "real" counseling. read more

Absolutely horrible experience. Completely unprofessional staff and management in general. We had been assigned an inexperienced counselor with little life experience, she suggested numerous times that I meet face to face in counseling with someone I had a restraining order against at one point. This, even though I had told the counselor on numerous occasions I was uncomfortable and did not feel safe about it. She continued to push it on me, which made me even more uncomfortable. Also had another provider treating my child that denied (me the parent) her credentialing, background, and education. The provider told me flat out it wasn't my business, which was shocking. I felt her behavior was very confrontational and suspicious. Talked to CEO, clinic managers, and customer service rep. No one ever replied, called me back, or gave me resolve in the end. Management staff would tell me one thing while meeting or talking and then do exactly the opposite. The frustration, stress, and pain created for my entire family by counselors and management at Catalpa was unprecedented. The staff has virtually no understanding of parental alienation syndrome, even when it was pointed out and explained. I'm still in disbelief they treated any client like this, yet this went on for years. They also were constantly overbilling, which created billing nightmares for me. The billing is done by an agency so you seem to get a run around when trying to get resolve. In the end, I filed a complaint with the state against them. If I had the means I would pursue legal action. Yes, it was really that bad. The reception staff was pleasant. Counseling staff David M. and Beth B. were fantastic. Other than that, be warned. read more

First off, they are not good at returning phone calls. Then tried to schedule an appointment there for my teenage son and it turned out they didn't accept my insurance. I asked if I could pay out of pocket and they refused. read more

After explaining daughter's situation, I made an appointment. $300 for them to tell me that I should take her somewhere else!! They have someone that deals with that situation, but not now - they are too busy! That's why I explained the situation, I didn't need a referral, I needed to book with someone who specializes in that AND that can actually see her. Waste of time and money. Very happy with help received at Esprit. read more

Our son asked to see a counselor for the anxiety he was feeling. The intake specialist chose a therapist for him and it was a complete nightmare! She called us to give recommendations after her one and only session, which we were already doing. The first message she left for me, I returned her call and had to leave a message. My husband was able to speak to her. She voiced her concerns and asked if we were following her recommendations. After one meeting she stated she would have to speak to the intake specialist and we would hear from that person. Instead, the police show up at our home to do a well check! Our son was home, due to a non-school day, along with our 11 year old son and my 26 year old daughter that is visiting. They were all still sleeping. The officer called me and explained he had to follow up due to the call they received and found everything to be fine. My son is no longer interested in getting the help he could benefit from. I wouldn't let them treat my dog. read more