Their outdoor plants are fine but otherwise, this place is the definition of a ripoff. Same exact…read morehigh end flowers are elsewhere (eg Brattle square florists) for ONE FIFTH the price. Yes you read that correctly. They charge FIVE TIMES the amount for the exact same flowers.

As you go down the stairs and through their cute door, you're assaulted with a very strong windex /…read moredisinfectant smell. The irony of a floral shop smelling so bad is not lost on me. Their prices are expensive to outrageous, $12 for a single daisy stem. Anywhere else, it would be a fraction of the price, but location, location, location. It's my last resort when everywhere else is sold out. It's too bad, because they do a nice job with their cute street display of seasonal plants and flowers and the service is friendly enough.

great group of guys, helped me out with my load and greased all the fittings in my truck…read more 10/10 experience.

I needed leaf mulch for my gardens last year and called L E's Mattapan location to find some. They…read moredidn't answer and their voice mailbox was full-- not encouraging. So I went in person. The place was disorganized and the staff was unprofessional. I waited for quite a while as various people had loud discussions about whose fault a missed delivery had been. I finally left, having gotten an idea of what my experience would be. this year, I found that L E had an outlet in Woburn. The website was not active, so I called and left a message for their mulch department. Nobody called me back, so the next day I took a chance and drove up to Woburn to inquire in person. They did have leaf mulch and I ordered my load and paid for delivery, which was to be out of the Mattapan site. I was given May 17 between 7 and 8 a.m. as the delivery time. On the 17th we waited for the delivery. And waited. finally, at around 1:45 I called Woburn again to see what was up. "Truck trouble," I was told after the Woburn office called the Mattapan office. I was promised the mulch by 3:30. You can probably guess that it wasn't delivered. I stayed home all day waiting, changing my other plans as the hours passed. This morning (May 18th), I called Woburn again to tell them that I hadn't received the mulch. Paul from the Woburn office called the Mattapan number again to inquire. When he came back on the line, he told me he'd ensured that the delivery would be today, even if he had to have it driven down to Dorchester from Woburn. Now I'm sitting on my hands again, waiting for mulch and hoping it gets here before I have to work this afternoon. SiteOne, the corporation that holds Landscape Express needs to TRAIN its staff in professional and responsive customer service. There's no magic to being polite and even a simple checklist of follow-up actions can help ensure that jobs don't fall through the cracks. I appreciate Paul's efforts on my behalf, but they shouldn't have been necessary. Not Rocket Science. Get it together Mattapan!

Isabel Rodriguez is my hero. Every season I come to McCue's to buy my plants. Usually I bring…read morepictures I print from the internet that I fall in love with and bring the picture to Isabel asking her to recreate the plants in the picture. Immediately Isabel gets to work pulling the plants out that I need. She explains how to plant them, what food they need, what sunlight they should have and whether or not it will work where I plan to plant them. She's been spot on every single time. Great customer service that goes above and beyond! Thank you Isabel and McCue's!

The selection and staff were both top notch. Even though I live in the city, it's well worth the…read moredrive. Highly recommended!

My husband and I were so confused about what pavers to use for our back yard in Boston. It is a…read morevery expensive project, and clearly we did not want to make a mistake. We searched and searched and we found Al at Martignetti. It was a 90 degree summer day, but that did not stop Al from showing and explaining all of our options. At the end of our conversation we were able to choose the correct size and pattern to fit our space, boarders and poly sand to finish. Al was amazing! If it wasn't for his client service skills, patience and expertise, we would still be going down that rabbit hole. Martignetti has an expansive selection of stone to fit any project and wonderful team of people to help make your decision easy. Very dog friendly too. Bravo Al.

I've gone to Martignetti's occasionally for years for various items and materials, and every time…read morethe people in the office at the sales desk, including Al, Marco, Corey and Kevin, and in the yard (where materials are loaded) have been helpful, patient, efficient and friendly. Recently we've needed various materials and a number of granite slabs of four different sizes. They were awaiting one particular size of slab from their supplier, and when it hadn't arrived after several days of waiting, they offered to cut down and edge larger pieces that they had, at no extra charge, and did it for us within an hour. Al is my usual contact, and he's a great person, with a great sense of humor. They're often very busy, with lots of customers and the phones ringing, so be patient. BTW, check out the showroom and the materials displayed and stored all over the yard.

When I moved back to Boston a few years back after spending a decade on the west coast, I was…read moresaddened to hear my long-time supplier of plasticy goodness, Commercial Plastics in Somerville, had closed their doors. I was looking for a piece of 1/8" plexi for a project and stopped in at the glass shop down the street from my house and almost went into heart failure at the price they wanted to charge me ($20/sq ft!) After recovering, I went home and poked around on the web until I found Altec's site. I was initially put-off by their flash website, I hate flash websites, but decided to stop in and check them out. They have a production shop on the ground floor that is closed off and the office is on the 2nd floor. I went up and talked to one of the guys in the office and the price he quoted me was 1/8th what my local glass shop wanted and cheaper than the mail order retailers I checked with. The price was so good, I ordered two pieces so I would have a spare. I didn't need the plexi immediately so I told them I'd be back Monday to pick up the order and walked out a happy customer. I'll definitely check them first the next time I need something for a project.

These guys are insanely helpful and extremly capable. They turned a project for me in 24 hrs that…read moreincluded custom drilled holes and cleaned edges on some nice thick frosted plexi. Great quality...reasonable prices and a lot in stock! they can also do custom orders of some pretty cool materials. and can handle some outrageous projects. Just nice to have such a quality resource in Boston proper. keep em in business!!!

Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

Great choice. I have been here many times but I always seem to forget to put a yelp. Love the…read morelocation and the employees

Products are great. People running the place are very friendly !Sell an awesome local honey and…read moreBedford Farms ice cream too.

I found Sterritt Lumber after wasting far too much time at Home Depot, and was surprised I had…read moredriven by here dozens of times and never realized they had all of this great lumber! Driving by the front door made me think it was just a nice little office, but if you drive around the back it is full of everything you need. Compared to what most people probably come here for, my need was pretty small: three pieces of plywood each ranging from 4 to 6'. I dragged in an existing piece so I could explain what I was trying to do, and Bryan (almost positive that was his name) took me out back to suggest a few things. Because my toolbox at home is limited to a few screwdrivers, hammer and small hand saw he cut the three boards for me and they were the perfect sizes. I'm fascinated by places that are full of things I don't know anything about, so while he did the cutting I checked out all of the various types/sizes of wood and enjoyed how nice the place smelled. Forget Home Depot and just drive a few blocks over here!

Helped me pick out the lumber I needed for my project and even cut it to size at no extra charge…read more They have every kind of lumber you could need.