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Castles Corner

4.0 (3 reviews)
Closed 6:00 am - 10:00 pm

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Chateau Drug - Pharmacy Staff

Chateau Drug

(18 reviews)

$$

I was on vacation and realized I had forgot my meds. I got online to find the closest pharmacy to…read moreSun Valley and Chateau Drug came up. I had my heart doctor put in a prescription refill request and by the time I drove to the pharmacy the meds were already filled and ready. Fast and friendly service.

I would like to please urge anyone in the Ketchum area to use any pharmacy other than Chateau Drug…read more While i say this due to an experience with one specific pharmacist, it was on more than one instance . Management clearly has received numerous complaints regarding this pharmacist because I heard the same story from the competing pharmacies ... but more importantly from people within the drug store itself. We had just arrived in Sun valley for a long awaited getaway. On the flight out we began to feel a bit under the weather. By the time we woke up the next day we were both significantly under the weather. We had a function that evening and to be on the safe side we took a COVID test..... sadly we were both positive. I was recommended to other pharmacies but they didn't have the drug we were looking for. We tried Chateau Drug and they said they had one last prescription. I kindly told her that the other pharmacy would transfer the prescription and she said no and she would get around to it when she got around to it. We went to the Drug store and asked if she was able to make the call and she said we weren't her only customer and she would do it when she got around to it and then she would call me when it was ready.... All in a rude fashion. I then asked if she could give me an approximate time frame because I was feeling really badly and driving was tough for me and her response was " Why do you come to our town spreading COVID" loudly so others could hear. She said she would call us as soon as it was ready. We knew she wouldn't call.We waited and waited and after three hours I called back and she told me the meds were ready. We went back up there and got one prescription as the other was 1500 dollars. She aggressively dropped the prescription on the counter, took my credit card info and we left. Do pharmacists not have ethics training or empathy? This is the first time in 40 years where I saw a pharmacist who should not be dealing with people. Sun Valley is a beautiful place with lovely people and I know she is an aberration but she should not be in a position where she has any interaction with people.TWO BIG THUMBS DOWN

Castles Corner - convenience - Updated May 2026

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