We didn't expect much from a guesthouse but we did expect to have a comfortable and clean room with pleasant staff.....however, this was not provided.
The bathroom was not adequate- it smelt of urine as cleaning agent was not used on the toilet, the shower's temperature varied from freezing cold to scorching hot without turning the knob. The bathroom floor was soaked after the shower, as the shower curtain was not big enough....extremely dangerous with kids. The toilet was positioned too close to the sink and it was a tight squeeze to say the least. Also, not enough towels where provided for all persons in the room - we were given two bath towels in a family room! (Not practical for this room type - after all Family Rooms are meant to be their speciality!!)
The TV was dated with only four channels, the whole guesthouse was generally outdated. I personally couldn't see any evidence of refurbishment in the guesthouse. The dining room was open until 9:45, not ideal for late nights and especially when the dining room was not big enough to accommodate all guests in one setting. Check-Out was very unpleasant with staff being extremely rude! read more