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    Castle Insurance Associates

    4.0 (4 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Castle Insurance Associates

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    C Don Filer Agency - Monroe, WA Insurance Team

    C Don Filer Agency

    (4 reviews)

    These folks are amazing. This office in montoe is why you should not just buy online- they care,…read morethey actually provide customer service. Recently there had been a mistake on one of our policies and the insurance company called and I asked to call when I would be in the office to handle - they continued to call in my off hours so I called my friend at the agency and they handled it all. As a business owner it is rare that you find a real partner in business but that's what we have with Kathy and the free at C. Don Filer in Monroe. Thanks to them I sleep well knowing I am protected and I'm not under insured.

    I have been doing business with C. Don Filer insurance agency in Monroe, WA for over 25 years. I…read morecannot speak highly enough about the amazing service I have received. They have handled many claims for us dealing with our homeowners and auto insurance. They have always made sure that we have the right insurance for our current needs and situation. They have also handled my business insurance for many years. I have referred many people to their office and every single person called to let me know that they were so impressed with the professionalism and great service they received. Every single member of the team in Monroe is knowledgeable, friendly and on-the-ball. The manager, Kathy Heichel, is amazing with her knowledge of the industry and attention to each of her clients. I would HIGHLY recommend this agency to anyone!!!! In 25 years they have never let me down, and have taken VERY GOOD care of me.

    Wayne Britton - State Farm Insurance Agent - State Farm Logo

    Wayne Britton - State Farm Insurance Agent

    (7 reviews)

    Our primary contact at Wayne's office is Jamey Lease. She helped us save a significant amount of…read moremoney when we transferred our home and car insurance policies to their office. The policies are more comprehensive, and it is a pleasure doing business with her. Polite, professional, and personable. The other support staff are always helpful and prompt with responses. I am glad we moved our business to them.

    Let's be honest...insurance isn't anyone's favorite thing to deal with and it can be downright…read morefrustrating at times. It is people like Jamey and Deanna that make this process so much better. From the beginning I have had great experiences with Jamey in establishing a policy for my home and car. She has always been quick to respond when I have had a question or an issue that needs attention. After taking my vehicle to the shop where they found rodent damage the shop suggested I contact my insurance to see if it was covered under my comprehensive coverage. Not only did Jamey immediately jump on the issue so did Deanna. They worked with me to make sure that everything was covered even when there were some snags and issues on the assessor side of things. Deanna worked her ass off for me making sure I was taken care of correctly. Even the shop manager was impressed with her efforts and the great attitude throughout the entire process. Her persistence, patience and kindness have made things so much easier. Thank you Jamey and Deanna!!

    Farmers Insurance - Sarah Spears

    Farmers Insurance - Sarah Spears

    (2 reviews)

    Have you ever been in a car accident before? I managed 15 years without a single dent and out of…read morethe blue an uninsured teen asleep at the wheel destroyed everything - almost. It was actually minimal damage, but within a week I had my car back in one piece and the physical therapy road could begin. Did you know in Washington State Farmers insurance allows you to create your own treatment plan with PIP? I suppose it depends on your coverage, but since my car accident the only work I have been able to find is Doordash and they offer the supplemental delivery driver insurance too. $15,000 into recovery from a minor fender bender, I don't want to know what the price tag is on totals and serious injuries. So, thankfully I listened to my agent - Janet, when she stopped me from removing collision coverage down to the bare minimum cause I never had an accident before. Yeah yeah I knocked on wood, but murphey's law will get you eventually. So folks, I understand, the idea behind wanting to cut coverages to reduce premiums, I just about did it myself, but if I hadn't of had that uninsured driver policy with PIP I'd be paying a helluva alot more than my premiums and be without a car. Thanks Janet!

    So, just a heads up. EVERYONE!!!!! Check your bill!! I have had Farmers Insurance for years. And…read morefrom day one I have had my bill on autopay. Thankfully I was forced to get a new Bank account with another banking institution because yet another Monroe business stealing from it's customers. So I called to simply update my card info to just keep my automatic payments continuing. So I get a call from Farmers Insurance in Monroe saying that I need to sign some form to allow them to be able to deduct my payment from my account. Well with everything else that is going on, much like everyone else. Life gets busy and things get missed. So I never received, or who knows tossed the form while going thru all the junk mail and bills. So recently I get a call again about this form. Of course they always call at the worst possible time.. So they leave a message saying that I need to get the form filled out or my automatic payment would be cancelled and I would lose the discount associated with it. Well again life took over and got busy once more and totally forgot about it once more. Cut to this month when I receive my bill in the mail.. So I opened the bill only to discover my bill had dropped by $6. Well I'm sure as hell glad I lost that discount I was receiving from having automatic payments set up. Now $6 dollars a month extra may not seem like much. However we are talking about an extra $72 dollars they have been stealing from me AND YOU!!!!! A year For absolutely no reason...... So my attorney, as well as the Better Business Burrow, and the Attorney Generals office all found this fact very interesting. Specially when I played for each of them the exact message I received. Stating that my "discount" associated with my Automatic payment would be removed if they did not receive the form back to allow them to continue to deduct my payment from the new account. DO NOT CONTINUE TO ALLOW FARMERS INSURANCE TO STEAL FROM YOU!!!!!! Check your bills.

    Castle Insurance Associates - homeinsurance - Updated May 2026

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