Castle Gate made a beautiful space of our walk-out basement. Dan Kurth, the owner of the company was our project manager who walked into a disaster done to us by Knight Construction Design Inc. years earlier. Several other contractors we asked help from were reluctant to pick up where the first contractor- Knight- left us. Dan did not back down from the challenge & worked hard to make things nice for us in the end.
Our photos show what Dan walked into & what we ended up with after his efforts. Being able to compare how two contractors handled the same remodel was a unique experience & we learned ALOT about each & the remodel business in general. Dan out shined the other by far. Dan was conscientious, knowledgable, & worked well with us & his subs. It was through Dan's commitment & hard work that we now "love" our walk-out.
To save us money, Dan tried very hard to figure ways to do all the corrections needed of the first contractor's work with the portion of money we were awarded from Binding Arbitration for their shoddy workmanship. In the end, for the best finished product, the first contractor's work was demolished. It was expensive, but we have NEVER, NEVER regretted the decision to begin over with quality workmanship from the start. Moreover, other problems by the other contractor were discovered when the walls came down.
Had the other contractor's shoddy work not been an issue & we had compared bids for each before the project began, Castle Gate provided more in goods & service for considerably less than the other contractor. As examples, we also received from Castle Gate a finished laundry room, built-ins in the hallway, main living space & bathroom which made use of the space between the wall studs, a custom bathroom cabinet with cultured marble top, a bathroom closet, a beautifully done stair railing that made use of an antique newel post we had, finished off the sump pump room to look as finished as the rest of the walk-out. + a patio door & windows were relocated to provide us with a beautiful view to our flower garden. This is what comes readily to mind.
With Castle Gate, we never felt intimidated or manipulated, & felt comfortable to ask any question we wanted without being made to feel foolish. Dan's explanations always made sense to us. There was no game of run-arounds. Dan returned calls promptly & was accessible to us & his subs even when he was on vacation.
After what happened to us with the first contractor, it was EXTREMELY difficult for us to trust anyone to do any work, at all, for us. Please see our other Yelp reviews.
Castle Gate did not get our trust handed over to them on a platter. They earned it from us. We would hire them again.
ABOUT OUR PHOTOS, PLEASE NOTE: Over time, YELP has changed the sequence of our photos. So, the comments to some of the photos may not make sense. Just know that anything that is nice-looking & finished is Castle Gate's work & anything that looks shoddy & unfinished is Knight Construction Design Inc.'s work. read more